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Insurance Claims Processing Jobs in Montana (NOW HIRING)

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Insurance Claims Processing information

What is insurance claims processing?

Insurance claims processing is the procedure by which insurance companies review, investigate, and settle claims made by policyholders. This process involves verifying the details of a claim, ensuring it meets the terms of the policy, and determining the appropriate payout or action. Claims processors handle documentation, communicate with claimants, and may work with other parties like adjusters or healthcare providers. The goal is to ensure claims are resolved efficiently, accurately, and fairly according to policy guidelines.

What are some common challenges faced in insurance claims processing, and how can new team members effectively manage them?

In insurance claims processing, new team members often encounter challenges such as handling high volumes of claims, interpreting complex policy language, and communicating effectively with policyholders and other stakeholders. To manage these challenges, it's important to develop strong organizational skills, stay detail-oriented, and proactively seek clarification when unsure about policy terms or procedures. Collaborating with experienced colleagues and taking advantage of ongoing training opportunities can also help new processors build confidence and efficiency in their daily tasks.

What does an insurance claims processing do?

An insurance claims processor reviews and evaluates insurance claims to determine coverage eligibility and the amount payable. They verify information, process documentation, and communicate decisions to policyholders, often using claims management software. Attention to detail and knowledge of insurance policies are essential for this role.

How to get a job as an insurance claims processor?

To become an insurance claims processor, candidates typically need a high school diploma or equivalent, with some roles preferring postsecondary training in insurance or related fields. Relevant skills include attention to detail, communication, and familiarity with claims processing software. Gaining experience through internships or entry-level positions can improve job prospects, and some employers may require certification such as the Certified Claims Professional (CCP).

Is insurance claims processing a stressful job?

Insurance claims processing can be a stressful job due to tight deadlines, high workload, and the need for accuracy in evaluating claims. It often requires strong attention to detail, communication skills, and the ability to handle difficult customer interactions, which can contribute to job-related stress.

What is the difference between Insurance Claims Processing vs Insurance Adjuster?

AspectInsurance Claims ProcessingInsurance Adjuster
CredentialsTypically requires a high school diploma or equivalent; certifications like CPCU or AIC are commonRequires a high school diploma; certifications like AIC or state licensing often needed
Work EnvironmentOffice-based, processing claims via computer systemsField and office work, inspecting damages and interviewing claimants
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, independent adjusting firms
Primary FocusReviewing and processing insurance claims efficientlyAssessing damages and determining claim validity and payout

While both roles are essential in the insurance industry, Insurance Claims Processing focuses on handling and managing claims paperwork, whereas Insurance Adjusters evaluate damages and determine claim settlements. Understanding these differences helps job seekers identify the right career path within the insurance sector.

What are the key skills and qualifications needed to thrive in insurance claims processing?

To excel in Insurance Claims Processing, you need strong attention to detail, analytical abilities, and a foundational understanding of insurance policies or claims procedures, often supported by a high school diploma or associate degree. Familiarity with claims management software, databases, and sometimes industry certifications like AIC (Associate in Claims) is common. Effective communication, problem-solving skills, and the ability to manage stressful situations make someone stand out in this role. These competencies are critical for ensuring claims are processed accurately, efficiently, and in compliance with regulatory standards.
What are popular job titles related to Insurance Claims Processing jobs in Montana? For Insurance Claims Processing jobs in Montana, the most frequently searched job titles are:
What job categories do people searching Insurance Claims Processing jobs in Montana look for? The top searched job categories for Insurance Claims Processing jobs in Montana are:
Infographic showing various Insurance Claims Processing job openings in Montana as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 20% Part Time, 1% Temporary, and 5% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution.

Durable Medical Equipment Supplies Claims Auditor

Cardinal Health

Helena, MT • On-site

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 6 days ago


Cardinal Health rating

7.8

Company rating: 7.8 out of 10

Based on 337 frontline employees who took The Breakroom Quiz

130th of 887 rated healthcare providers


Job description

Summary

The Durable Medical Equipment Supplies Claims Auditor plays a key role in supporting Cardinal Health’s Ethics and Compliance program by helping ensure claims-related processes are accurate, compliant, and aligned with applicable payer and regulatory requirements. This role performs auditing and monitoring activities for DMEPOS supply claims, identifies trends and potential compliance risks, and partners with cross-functional teams. The ideal candidate is analytical, detail-oriented, collaborative, and comfortable working in a fast-paced healthcare environment where sound judgment, clear communication, and a commitment to continuous improvement are essential.

What Ethics & Compliance contributes to Cardinal Health

Ethics & Compliance promotes a culture that encourages ethical conduct and a commitment to compliance. This function implements strategies and processes to ensure adherence to policies, educates and trains employees across the organization, and conducts investigations to resolve ethics and compliance issues.

Ethics & Compliance develops and implements strategies and standard operating procedures to promote adherence to internal ethics and compliance policies related to areas such as privacy, HIPAA and FCPA, among others. This job family resolves concerns from business unit leaders and employees and proactively provides guidance and trainings on policies.

Responsibilities

  • Performcompliancemonitoringand auditingactivitiesfor aDMEPOS supplier, including but not limited to post-payment claim reviewsfor medical,specificallyOstomy,Urological,Diabetic, Wound Care,Enteral andIncontinencesupplies, as wellmonitoringforpharmacyPart Dclaims

  • Perform root cause analysisthrough review of claims, documentation, payer requirements, workflows, and operational processes toidentifytrends, compliance risks, and remediation opportunities.

  • Track results and trendsand reportfindingstomanagerto supportresultdashboards

  • Clearly document and communicate risks, issues, rootcauses, customerimpacts, andprovide remediationrecommendations.

  • As applicable, attend in-service, continuingeducationor seminar programs to stay current with industry trends.

  • Collaborate effectively across the organization toassistand advise onprocess improvements; gather support from colleagues and/or other key partners.

  • Assistin implementingmonitoring procedures for claims related processes while collaborating cross-functionally with stakeholders to improve operational alignment and process improvement initiatives.

  • Implement processes toensurethecollection ofaccurateauditing and monitoringdatathat will support a data driven compliance programand helpidentifyareas ofrisk

  • Adapt effectively to evolving priorities, regulatoryrequirements, and business processes within a fast-paced environment.

Qualifications

  • Bachelor’s degree in related field, or equivalent work experience, preferred

  • 3-5 years of related work experience supporting auditing and monitoring programs for DMEPOS suppliers and medical necessity expertise preferred

  • Strong knowledge and understanding of healthcare industry regulations and guidelines preferred (Federal Anti-Kickback, False Claims, Stark Law, Beneficiary Inducement Statute)

  • Strong knowledge of Medicare Local Coverage Policies, Medicaid manuals, and other insurance billing requirements.

  • Strong organizational skills with the ability to support multiple projects in afast-pacedenvironment

  • Ability tocreate andcommunicate data-basedfindings andinformation effectively to non-technical audiences

  • Related work experience with Brightree, preferred

  • Strong communicationand presentation skills

  • Proficiencyin MS Word, Excel, PowerPoint, and Outlook

  • Will be working EST business hours

What is expected of you and others at this level

  • Applies principles,and technical capabilities to perform variedauditing and monitoringtasks

  • Ability to learn differentsystemtechnologies and supportauditsof these platforms

  • Works on special projects of moderate scope and complexity

  • Ability to interpret various payor rules and policies for auditing and monitoring

  • Identifypossible solutionsto a variety of technical findings andtake action to recommendremediation strategies

  • Applies sound judgement within defined parameters

  • Completes work independently with ability to implement action plans based on general guidance

  • Receives general guidance and may receive more detailed instructions on new projects

  • Work reviewed for sound reasoning and accuracy

  • Ability to work collaboratively

  • Customer oriented attitude andseekto understand approach to helping others

  • Strong analytical, organizational,writtenand verbal communication skills.

Anticipated hourly range: $33/hr - $37.68/hr

Bonus eligible: No

Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

  • Medical, dental and vision coverage

  • Paid time off plan

  • Health savings account (HSA)

  • 401k savings plan

  • Access to wages before pay day with myFlexPay

  • Flexible spending accounts (FSAs)

  • Short- and long-term disability coverage

  • Work-Life resources

  • Paid parental leave

  • Healthy lifestyle programs

Application window anticipated to close: 08/28/2026 *if interested in opportunity, please submit application as soon as possible.

The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

To read and review this privacy notice click here (https://www.cardinalhealth.com/content/dam/corp/email/documents/corp/cardinal-health-online-application-privacy-policy.pdf)


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About Cardinal Health

Sourced by ZipRecruiter

Cardinal Health Innovative Delivery Solutions With over 45 years of experience in helping hundreds of hospital and outpatient pharmacies, we provide access to best practice strategies and tactics to control costs, improve workflow and enhance safety. Cardinal Health Innovative Delivery Solutions is one of the largest employers of acute-care pharmacist in the United States. Cardinal Health is the employer of choice for pharmacists because we offer a variety of career opportunities in pharmacy leadership, clinical specialties, remote order entry, business management, medication therapy management and more.

Industry

Medical equipment and supplies manufacturing

Company size

10,000+ Employees

Headquarters location

Dublin, OH, US

Year founded

1971

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