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Insurance Claims Inspector Jobs in Rochester, NY

Progressive

Auto Damage Claims Adjuster

Rochester, NY

$67K - $81.20K/yr

Complete vehicle inspections, write estimates, determine total loss evaluations, and set clear ... Valid driver's license, auto insurance, and compliance with Progressive's driving standards and/or ...

NYCM Insurance

Be Seen First

Property Adjuster

Rochester, NY · On-site

$62.35K - $87.95K/yr

The Property Adjuster will inspect and investigate first and third-party claims to determine the ... Basic understanding of insurance, accounting, etc. * Problem-solving and decision-making abilities.

Century Mold Co. Inc.

Quality Engineer

Rochester, NY

$71K - $91.80K/yr

The position oversees quality documentation, PPAPs, inspections, corrective actions, and the ... claims (Local management tool and customer portal(s)) Reviews and dispositions supplier PPAP ...

Century Mold Co

Quality Engineer

Rochester, NY · On-site

$70K - $95K/yr

The position oversees quality documentation, PPAPs, inspections, corrective actions, and the ... PPAPs * NCMRs * Customer claims (Local management tool and customer portal(s)) * Reviews and ...

Century Mold Co

Quality Engineer

Rochester, NY · On-site

$70K - $95K/yr

The position oversees quality documentation, PPAPs, inspections, corrective actions, and the ... PPAPs * NCMRs * Customer claims (Local management tool and customer portal(s)) * Reviews and ...

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Insurance Claims Inspector information

See Rochester, NY salary details

$39.5K

$60.8K

$90.8K

How much do insurance claims inspector jobs pay per year?

As of May 29, 2026, the average yearly pay for insurance claims inspector in Rochester, NY is $60,779.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,300.00 and $64,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Insurance Claims Inspector, and why are they important?

To thrive as an Insurance Claims Inspector, you need strong analytical skills, attention to detail, and a background in insurance or a related field—often supported by relevant certifications or coursework. Familiarity with claims management software, digital inspection tools, and industry regulations is typically required. Excellent communication, negotiation, and investigative abilities help inspectors gather accurate information and resolve disputes effectively. These skills are essential for ensuring fair claim assessments, minimizing fraud, and maintaining trust between insurers and clients.

What are some common challenges faced by Insurance Claims Inspectors during on-site assessments?

Insurance Claims Inspectors often encounter challenges such as accurately assessing damage in unpredictable environments, dealing with uncooperative policyholders, and balancing a high volume of claims, especially after major events like storms. Inspectors must also ensure their reports are thorough and objective, which requires strong attention to detail and effective communication with both clients and colleagues. Adapting to new technologies for claim documentation and staying current with industry regulations are also ongoing aspects of the role.

What does an Insurance Claims Inspector do?

An Insurance Claims Inspector is responsible for investigating insurance claims to determine the extent of an insurance company's liability. They review documentation, inspect property or vehicles, interview claimants and witnesses, and assess damage or loss. Their goal is to ensure that claims are valid and to help prevent fraud, while making fair and accurate assessments for payouts. They often work for insurance companies but may also be independent adjusters.

What is the difference between Insurance Claims Inspector vs Insurance Adjuster?

AspectInsurance Claims InspectorInsurance Adjuster
Required CredentialsHigh school diploma or equivalent; certifications like CPCU or AIC beneficialHigh school diploma; often requires adjuster licenses and certifications
Work EnvironmentField inspections at claim sites, offices, or homesOffice-based with site visits; may travel extensively
Employer & Industry UsageInsurance companies, third-party inspection firmsInsurance companies, independent adjusting firms
Common Search & ComparisonInsurance Claims Inspector vs Insurance Adjuster

Insurance Claims Inspectors primarily evaluate damage through on-site inspections, focusing on verifying claims. Insurance Adjusters handle a broader scope, including assessing damages, negotiating settlements, and managing claims processes. Both roles require similar certifications and often work in the same industry, but their responsibilities and work environments differ slightly.

What are popular job titles related to Insurance Claims Inspector jobs in Rochester, NY? For Insurance Claims Inspector jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Insurance Claims Inspector jobs in Rochester, NY look for? The top searched job categories for Insurance Claims Inspector jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Insurance Claims Inspector jobs? Cities near Rochester, NY with the most Insurance Claims Inspector job openings:
Insurance Claims Inspector jobs near you
Infographic showing various Insurance Claims Inspector job openings in Rochester, NY as of May 2026, with employment types broken down into 67% Full Time, and 33% Contract. Highlights an 100% In-person job distribution, with an average salary of $60,779 per year, or $29.2 per hour.
Auto Damage Claims Adjuster

Auto Damage Claims Adjuster

Progressive Casualty Insurance Company

Rochester, NY • On-site

$67K - $81.20K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago

Progressive Insurance rating

8.8

Company rating: 8.8 out of 10

Based on 574 frontline employees who took The Breakroom Quiz

53rd of 259 rated insurance

Job description

Progressive is dedicated to helping employees move forward and live fully in their careers. Your journey has already begun. Apply today and take the first step to Destination: Progress.
As an auto damage claims adjuster , you'll serve as Progressive's point of contact with customers - directing and making decisions regarding the repair process from beginning to end. Managing your own inventory while working independently, you'll work closely with body shops and others to negotiate repair pricing and assess liability. Ideal candidates will possess leadership and conflict management skills, along with strong attention to detail and a passion for providing excellent customer service.
This is a field position with access to a company car and frequent driving within your assigned geographical area. We assess our workload collectively, which means you may cover assignments outside your geographical area. You may also be required to report into an office occasionally.
Duties and responsibilities
  • Complete vehicle inspections, write estimates, determine total loss evaluations, and set clear expectations and timelines
  • Negotiate repair process with body shops
  • Document information related to the claim and make decisions consistent with claims standards and local laws
  • Evaluate and handle claim payments and resolution of claims without payments
  • Review and determine validity of any supplement requests

Must-have qualifications
  • A minimum of four years of relevant work experience with one year appraisal/estimatics or insurance experience
  • {OR} Associate's degree and a minimum of three years relevant work experience with one year appraisal/estimatics or insurance experience
  • {OR} Bachelor's degree and a minimum of one year appraisal/estimatics or insurance experience
  • Valid driver's license, auto insurance, and compliance with Progressive's driving standards and/or policies

Compensation
  • $67,000 - $81,200/year, depending on experience
  • Gainshare annual cash incentive payment up to 16% of your eligible earnings based on company performance

Benefits
  • 401(k) with dollar-for-dollar company match up to 6%
  • Medical, dental & vision, including free preventative care
  • Wellness & mental health programs
  • Health care flexible spending accounts, health savings accounts, & life insurance
  • Paid time off, including volunteer time off
  • Paid & unpaid sick leave where applicable, as well as short & long-term disability
  • Parental & family leave; military leave & pay
  • Diverse, inclusive & welcoming culture with Employee Resource Groups
  • Career development & tuition assistance

Energage recognizes Progressive as a 2025 Top Workplace for: Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership.
Equal Opportunity Employer
Applicants must be authorized to work for any employer in the U.S. without the need or potential need, of current or future sponsorship for employment. Progressive does not hire candidates with (e.g., F-1 CPT, OPT, or STEM OPT, H-1B, O-1, E-3, TN) statuses for this role.
For ideas about how you might be able to protect yourself from job scams, visit our scam-awareness page at https://careers.progressive.com/pages/how-we-hire-faq-job-scams/
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