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Insurance Claims Inspector Jobs in Clinton, TN (NOW HIRING)

USAA

Sr. Auto Appraiser- Field

Knoxville, TN · On-site

Investigates claim damages including communicating with the insured, internal claims adjusters, and ... inspection. * May serve as a subject matter expert representative for disputed claims or trials.

USAA

Sr. Auto Appraiser- Field

Knoxville, TN · On-site +1

Investigates claim damages including communicating with the insured, internal claims adjusters, and ... inspection. * May serve as a subject matter expert representative for disputed claims or trials.

jbpco

Quality Technician

Loudon, TN · On-site

$15.75 - $21.50/hr

Assesses customer complaints and investigates claims. * Performs inspection audits on materials and ... Company paid life insurance * 10 company paid holidays * Vacation and personal time Equal ...

JB Poindexter & Co., Inc.

Quality Technician

Loudon, TN · On-site

$15.75 - $21.50/hr

Assesses customer complaints and investigates claims. * Performs inspection audits on materials and ... Company paid life insurance * 10 company paid holidays * Vacation and personal time Equal ...

Career Site

EHS Specialist

Clinton, TN · On-site

Coordinates facility inspections and tours to detect and mitigate accident, fire, and health ... compensation claims, including contract negotiation and performance monitoring with insurance ...

Aisin Corporation

EHS Specialist

Clinton, TN · On-site

... inspections and tours to detect and mitigate accident, fire, and health hazards. • Leads ... claims, including contract negotiation and performance monitoring with insurance carriers. • ...

Saia LTL Freight

Local City Driver

Knoxville, TN · On-site

$28.85 - $33.25/hr

Ensures freight is delivered in a claims-free and cost-efficient manner. Major Tasks and ... Conducts inspections by following established safety and quality control procedures. * Retains and ...

C. H. Robinson

Customs Specialist

Knoxville, TN · On-site

$21.76 - $45.96/hr

... CET, and Tailgate inspections * Serve as a trusted customs compliance expert, interpreting ... Investigate and resolve cargo damage claims, insurance matters, demurrage, detention disputes, and ...

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Showing results 21-36

All JobsInsurance Claims Inspector JobsInsurance Claims Inspector Jobs in Clinton, TN

Insurance Claims Inspector information

See Clinton, TN salary details

$36.8K

$56.6K

$84.6K

How much do insurance claims inspector jobs pay per year?

As of Aug 11, 2026, the average yearly pay for insurance claims inspector in Clinton, TN is $56,637.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,600.00 and $60,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an insurance claims inspector, and why are they important?

To thrive as an Insurance Claims Inspector, you need strong analytical skills, attention to detail, and a background in insurance or a related field—often supported by relevant certifications or coursework. Familiarity with claims management software, digital inspection tools, and industry regulations is typically required. Excellent communication, negotiation, and investigative abilities help inspectors gather accurate information and resolve disputes effectively. These skills are essential for ensuring fair claim assessments, minimizing fraud, and maintaining trust between insurers and clients.

What are some common challenges faced by insurance claims inspectors during on-site assessments?

Insurance Claims Inspectors often encounter challenges such as accurately assessing damage in unpredictable environments, dealing with uncooperative policyholders, and balancing a high volume of claims, especially after major events like storms. Inspectors must also ensure their reports are thorough and objective, which requires strong attention to detail and effective communication with both clients and colleagues. Adapting to new technologies for claim documentation and staying current with industry regulations are also ongoing aspects of the role.

What does an insurance claims inspector do?

An Insurance Claims Inspector is responsible for investigating insurance claims to determine the extent of an insurance company's liability. They review documentation, inspect property or vehicles, interview claimants and witnesses, and assess damage or loss. Their goal is to ensure that claims are valid and to help prevent fraud, while making fair and accurate assessments for payouts. They often work for insurance companies but may also be independent adjusters.

How do you become an insurance claims inspector?

To become an insurance claims inspector, candidates typically need a high school diploma or equivalent, with some roles preferring post-secondary education or relevant experience in insurance, claims adjusting, or inspection. Certification or licensing may be required depending on the state or employer, and strong analytical, communication, and technical skills are important for evaluating claims and inspecting property or damages.

What is the difference between Insurance Claims Inspector vs Insurance Adjuster?

AspectInsurance Claims InspectorInsurance Adjuster
Required CredentialsHigh school diploma or equivalent; certifications like CPCU or AIC beneficialHigh school diploma; often requires adjuster licenses and certifications
Work EnvironmentField inspections at claim sites, offices, or homesOffice-based with site visits; may travel extensively
Employer & Industry UsageInsurance companies, third-party inspection firmsInsurance companies, independent adjusting firms
Common Search & ComparisonInsurance Claims Inspector vs Insurance Adjuster

Insurance Claims Inspectors primarily evaluate damage through on-site inspections, focusing on verifying claims. Insurance Adjusters handle a broader scope, including assessing damages, negotiating settlements, and managing claims processes. Both roles require similar certifications and often work in the same industry, but their responsibilities and work environments differ slightly.

What cities near Clinton, TN are hiring for Insurance Claims Inspector jobs? Cities near Clinton, TN with the most Insurance Claims Inspector job openings:
Insurance Claims Inspector jobs near you
Infographic showing various Insurance Claims Inspector job openings in Clinton, TN as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 89% Physical, 4% Hybrid, and 7% Remote job distribution, with an average salary of $56,637 per year, or $27.2 per hour.

Sr. Auto Appraiser- Field

USAA

Knoxville, TN • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

USAA rating

8.2

Company rating: 8.2 out of 10

Based on 262 frontline employees who took The Breakroom Quiz

51st of 171 rated banks

Job description

Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.
We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs.
The Opportunity
As a dedicated Sr. Auto Appraiser - Field, within defined guidelines and framework, will be responsible for the investigation, negotiation, evaluation and appraisal of vehicle damage claims for both repairable and total loss vehicles to ensure estimate accuracy in compliance with state laws and regulations. Accountable for delivering exceptional member service through setting appropriate expectations, proactive communications, advice, and empathy.
This is a field-based role in the Knoxville, TN area. Candidates who are willing and able to work in Farragut, Oak Ridge, Maryville, and Alcoa are encouraged to apply.
What you'll do:
  • With the use of digital tools, evaluates and appraise highly complex auto physical damage claims in accordance with the terms and conditions of the contract, corporate guidelines and state laws and regulations.
  • Investigates claim damages including communicating with the insured, internal claims adjusters, and third parties/vendors. May require face-to-face interactions with members and third parties.
  • Reviews facts of loss and vehicle damage to determine if subrogation opportunities exist and ensures all supporting physical damage documentation is in the claim.
  • Demonstrates advanced knowledge of P&C insurance industry products, services, contracts, and internal processes/systems/procedures to ensure compliance with laws, regulations, and policy provisions.
  • Reviews claims/suppliers for fraud indicators and refers to Special Investigations Unit for handling, if applicable.
  • Maintains accurate and current claim file documentation throughout the claims process for complex claims.
  • Maintains high standards of productivity through effective desk management, timely follow ups, and accurate mapping of repair plan and timeline for repair in support of fast and accurate claims adjudication.
  • Responsible for reviewing additional damages received from repair facilities to either complete a supplement or triage to field provider method of inspection.
  • May serve as a subject matter expert representative for disputed claims or trials. Serves as a resource for team members on escalated issues of a routine nature.
  • Partners with vendors and internal business partners to facilitate highest complexity claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance.
  • Proactively provides policyholders with information regarding their coverage, repair estimate or total loss valuation, and claims/repair process while setting appropriate expectations.
  • Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours.
  • May be assigned CAT deployment travel with minimal notice during designated CATs.
  • Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.
  • Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:
  • High School Diploma or General Equivalency Diploma.
  • 2 years of auto appraising experience.
  • Proficient knowledge of P&C insurance policy contracts and coverages, auto parts distribution process and claim appraisal process and procedures.
  • Advanced working knowledge of estimating losses using CCC or similar estimating platforms.
  • Demonstrated written and verbal skills to communicate with members, claimants, repair facilities, and other internal and external stakeholders.
  • Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts.

What sets you apart:
  • US military experience gained through military service or gained as a military spouse / domestic partner
  • I-CAR certification

Physical Demand Requirements:
  • May require the ability to operate a company vehicle within assigned territory.
  • May require the ability to reach, handle, squat, bend, climb, and kneel as needed to complete inspections of damaged vehicles.
  • May require the ability to work outdoors in inclement weather conditions; May be exposed to working in body shop and/or salvage yard environments up to 25% of the time.
  • May be required to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver's license.

Compensation range: The salary range for this position is: $63,590 - $121,530
Licensed positions require a background check, that includes criminal history, education, employment verification, and a credit check consistent with applicable laws
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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