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Insurance Claims Inspector Jobs in Chesapeake, VA

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Insurance Claims Inspector information

See Chesapeake, VA salary details

$36.6K

$56.4K

$84.2K

How much do insurance claims inspector jobs pay per year?

As of Aug 11, 2026, the average yearly pay for insurance claims inspector in Chesapeake, VA is $56,363.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,400.00 and $59,900.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an insurance claims inspector, and why are they important?

To thrive as an Insurance Claims Inspector, you need strong analytical skills, attention to detail, and a background in insurance or a related field—often supported by relevant certifications or coursework. Familiarity with claims management software, digital inspection tools, and industry regulations is typically required. Excellent communication, negotiation, and investigative abilities help inspectors gather accurate information and resolve disputes effectively. These skills are essential for ensuring fair claim assessments, minimizing fraud, and maintaining trust between insurers and clients.

What are some common challenges faced by insurance claims inspectors during on-site assessments?

Insurance Claims Inspectors often encounter challenges such as accurately assessing damage in unpredictable environments, dealing with uncooperative policyholders, and balancing a high volume of claims, especially after major events like storms. Inspectors must also ensure their reports are thorough and objective, which requires strong attention to detail and effective communication with both clients and colleagues. Adapting to new technologies for claim documentation and staying current with industry regulations are also ongoing aspects of the role.

What does an insurance claims inspector do?

An Insurance Claims Inspector is responsible for investigating insurance claims to determine the extent of an insurance company's liability. They review documentation, inspect property or vehicles, interview claimants and witnesses, and assess damage or loss. Their goal is to ensure that claims are valid and to help prevent fraud, while making fair and accurate assessments for payouts. They often work for insurance companies but may also be independent adjusters.

How do you become an insurance claims inspector?

To become an insurance claims inspector, candidates typically need a high school diploma or equivalent, with some roles preferring post-secondary education or relevant experience in insurance, claims adjusting, or inspection. Certification or licensing may be required depending on the state or employer, and strong analytical, communication, and technical skills are important for evaluating claims and inspecting property or damages.

What is the difference between Insurance Claims Inspector vs Insurance Adjuster?

AspectInsurance Claims InspectorInsurance Adjuster
Required CredentialsHigh school diploma or equivalent; certifications like CPCU or AIC beneficialHigh school diploma; often requires adjuster licenses and certifications
Work EnvironmentField inspections at claim sites, offices, or homesOffice-based with site visits; may travel extensively
Employer & Industry UsageInsurance companies, third-party inspection firmsInsurance companies, independent adjusting firms
Common Search & ComparisonInsurance Claims Inspector vs Insurance Adjuster

Insurance Claims Inspectors primarily evaluate damage through on-site inspections, focusing on verifying claims. Insurance Adjusters handle a broader scope, including assessing damages, negotiating settlements, and managing claims processes. Both roles require similar certifications and often work in the same industry, but their responsibilities and work environments differ slightly.

What are popular job titles related to Insurance Claims Inspector jobs in Chesapeake, VA? For Insurance Claims Inspector jobs in Chesapeake, VA, the most frequently searched job titles are:
What job categories do people searching Insurance Claims Inspector jobs in Chesapeake, VA look for? The top searched job categories for Insurance Claims Inspector jobs in Chesapeake, VA are:
What cities near Chesapeake, VA are hiring for Insurance Claims Inspector jobs? Cities near Chesapeake, VA with the most Insurance Claims Inspector job openings:
Insurance Claims Inspector jobs near you
Infographic showing various Insurance Claims Inspector job openings in Chesapeake, VA as of June 2026, with employment types broken down into 11% Full Time, 70% Part Time, and 19% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $59,825 per year, or $28.8 per hour.

Property General Adj

Crawford and Company

Virginia Beach, VA • On-site

$49K - $89K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

Job description


Take Your Property Claims Expertise on the Road - Join Our Virginia Team!
Location: Virginia Beach, VA
Work Setup: Hybrid - Work From Home + Driving Role
What We're Looking For
4+ years of Property Claims experience
Strong investigation, negotiation, and claims handling skills
Ability to work independently and conduct field inspections
Excellent communication and customer service abilities
Responsibilities
  • Examines claims forms, policies and endorsements, client instructions and other records to determine coverages.
  • Investigates claims by interviewing claimants and witnesses, obtaining official reports, by inspecting physical damage, by comparing claim information with evidence.
  • Sets loss reserves.
  • Prepares reports by collecting and summarizing information required by client, local, state and federal government and by Crawford & Company.
  • Settles claims after determining insurance carrier's liability, client's instructions, and authority levels required by obtaining demands and making offers to claimants, issuing settlement checks, making filings with regulatory agencies, disposing of salvage pursuing subrogation when appropriate.
  • Controls claim costs.
  • Maintains expected case load.
  • Recommends litigation when appropriate.
  • Presents evidence at legal proceedings producing reports and other documents as evidence.
  • Maintains company reputation and insurance product integrity by complying with federal and state regulations and service standards.
  • Maintains professional and technical knowledge through continuing education.
  • Makes sales calls by calling on local businesses to solicit new business or maintain existing business.
  • May assist and mentor junior adjusters with claims handling.
  • Generally maintains and grows portfolio of business/clients.
  • Utilizes available technology/automation to maximize claim handling efficiency.
  • Conduct roof inspections as needed.
  • Upholds the Crawford Code of Business Conduct at all times.
  • Participates in special projects or performs duties in other areas as requested.

Qualifications
  • College degree or equivalent combination of education and experience.
  • Previous experience adjusting complex property claims or claims with heavy losses.
  • Strong verbal and written communication skills.
  • Good attention to detail.
  • Strong analytical and mathematical ability.
  • Strong organizational and interpersonal skills.
  • Computer knowledge.
  • Must be licensed as required by state and local jurisdictions. Must have a valid driver's license. Must complete continuing education requirements as outlined by Crawford Educational Services. Associate in Claims (AIC) through AICPCU.
  • A variable schedule including on-call may be required. Depending on case load you may be required to work beyond normal business hours when necessary.
  • Travel may be required during/outside of normal business hours when necessary.

#LI-JC3 #LI-Hybrid
About Us
Why Crawford?
Because a claim is more than a number - it's a person, a child, a friend. It's anyone who looks to Crawford on their worst days. And by helping to restore their lives, we are helping to restore our community - one claim at a time.
At Crawford, employees are empowered to grow, emboldened to act and inspired to innovate. Our industry-leading team pioneers new solutions for the industries and customers we serve. We're looking for the next generation of leaders to take this journey with us.
We hail from more than 70 countries and speak dozens of languages, reflecting the global fabric of the audience we serve. Though our reach is vast, we proudly operate as One Crawford: united in purpose, vision and values. Learn more at www.crawco.com.
When you accept a job with Crawford, you become a part of the One Crawford family. And as part of the One Crawford family, we offer a comprehensive Total Rewards package to our employees to assist with their financial, health/wellness, continuing education/training and other needs:
  • Competitive base pay
- The Pay Range/Salary represents the anticipated low and high pay that may be offered for this position. To determine the actual offer, Crawford considers a wide range of factors including the candidate's previous experience and education, market rates, minimum pay requirements for the applicable jurisdiction, business segment, supply/demand, and scheduled hours.
  • Bonus/Incentive Pay and other Performance-Based Rewards, if applicable.
  • We offer a well-rounded benefits package that encourages wellness and helps our employees to be an educated healthcare consumer. The core benefits* offered include:
- Medical, Dental and Vision Plans
- Prescription Drugs
- HSA, HRA, and FSA Accounts
- Paid Holidays, Vacation and Sick Leave
- 401(k) Retirement Plan
- Tuition Assistance
- Paid Parental Leave
- Supplemental Health Benefits
Other Benefits currently available at no cost include: - Enhanced Mental Health Support
- Virtual Physical Therapy
- Caregiving Services
- Life Assistance Program
*The above information highlights some of the benefits currently available to eligible full-time employees.
  • Training programs that promote continuous learning and career progression while enhancing job performance.
  • Sustainability programs that give back to the communities in which we live and work.
  • A culture of respect, collaboration, entrepreneurial spirit and inclusion.

Crawford & Company participates in E-Verify and is an Equal Opportunity Employer. M/F/D/V Crawford & Company is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Crawford via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Crawford HR/Recruitment will be deemed the sole property of Crawford. No fee will be paid in the event the candidate is hired by Crawford as a result of the referral or through other means.

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