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Insurance Billing And Coding Jobs in Durham, NC (NOW HIRING)

Patient Care Coordinator

Wake Forest, NC · On-site

$15 - $19.75/hr

Insurance & Billing: Handle dental insurance verification, collect co-payments, and manage billing ... A positive attitude and a team-oriented approach to work Dress Code / Uniform * Black scrubs ...

Patient Care Coordinator

Wake Forest, NC · On-site

$15 - $19.75/hr

Insurance & Billing: Handle dental insurance verification, collect co-payments, and manage billing ... A positive attitude and a team-oriented approach to work Dress Code / Uniform * Black scrubs ...

Patient Care Coordinator

Wake Forest, NC · On-site

$15 - $19.75/hr

Insurance & Billing: Handle dental insurance verification, collect co-payments, and manage billing ... A positive attitude and a team-oriented approach to work Dress Code / Uniform * Black scrubs ...

Patient Care Coordinator

Wake Forest, NC · On-site

$15 - $19.75/hr

Insurance & Billing: Handle dental insurance verification, collect co-payments, and manage billing ... A positive attitude and a team-oriented approach to work Dress Code / Uniform * Black scrubs ...

Knowledge and understanding of uniform commercial code, business law, health insurance regulatory ... Critical Skills * 6+ years of Medical Billing experience with 2+ years of management experience in ...

Knowledge and understanding of uniform commercial code, business law, health insurance regulatory ... Critical Skills * 6+ years of Medical Billing experience with 2+ years of management experience in ...

RCM Coder

Cary, NC · Remote

$17.25 - $23.25/hr

Must have ProFee coding and billing experience. This is a remote position and candidates must be ... Update patient demographic and insurance * Transfer open balances to correct insurance * Work with ...

RCM Coder

Cary, NC · Remote

$17.25 - $23.25/hr

Must have ProFee coding and billing experience. This is a remote position and candidates must be ... Update patient demographic and insurance * Transfer open balances to correct insurance * Work with ...

RCM Medical Billing Coordinator

Raleigh, NC · On-site

$19.50 - $25.25/hr

Reviews source codes; tallies Hash totals. * Maps ICD nine, CPT, and modifiers as needed. * Creates ... insurance, company paid life insurance and retirement savings. Veradigm's policy is to provide ...

RCM Medical Billing Coordinator

Raleigh, NC · On-site

$19.50 - $25.25/hr

Reviews source codes; tallies Hash totals. * Maps ICD nine, CPT, and modifiers as needed. * Creates ... insurance, company paid life insurance and retirement savings. Veradigm's policy is to provide ...

Showing results 21-40

Insurance Billing And Coding information

See Durham, NC salary details

$13

$21

$28

How much do insurance billing and coding jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for insurance billing and coding in Durham, NC is $21.22, according to ZipRecruiter salary data. Most workers in this role earn between $17.40 and $22.31 per hour, depending on experience, location, and employer.
Infographic showing various Insurance Billing And Coding job openings in Durham, NC as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 24% Part Time, and 5% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $44,133 per year, or $21.2 per hour.

Billing Specialist - Patient Accounts

Kind Behavioral Health

Raleigh, NC • On-site

$18.75 - $25.25/hr

Full-time

Re-posted yesterday


Kind Behavioral Health rating

6.3

Company rating: 6.3 out of 10

Based on 10 frontline employees who took The Breakroom Quiz


Job description

Kind Behavioral Health is a leading provider of Applied Behavior Analysis services in North Carolina and Georgia, dedicated to improving the lives of children with autism spectrum disorder ("ASD"). We provide life-changing treatment to children with ASD, providing outstanding quality care, and delivering exceptional clinical outcomes, in an environment in which all are encouraged toTHINK BIG, HAVE FUN, DO GOOD, and BE KIND. We deliver treatment through individualized care plans, and target socially significant behaviors, enabling the clients we serve to lead more independent, fulfilling lives. 
 
 
Position Overview
 

We are seeking a compassionate and detail-oriented Billing Specialist to join our team, focusing on patient responsibility collections while maintaining KBH's commitment to supporting families throughout their ABA journey. This role combines insurance patient responsibility collections expertise with strong family advocacy, helping connect families with resources to cover treatment costs while ensuring strong billing processes. The ideal candidate is empathetic, organized, and skilled at building positive relationships with families during sensitive financial conversations. The Billing Specialist will serve as a bridge between our billing operations and the families we serve, always prioritizing the continued care and support of our clients, while ensuring complete and timely collections performance. 

Required Experience & Essential Skills
  • 1-3 years of experience in healthcare billing/collections, health insurance interactions, or patient financial services
  • Experience with insurance verification, claims processing, and accounts receivable 
  • Knowledge of healthcare billing regulations and HIPAA compliance requirements
  • Strong customer service background with experience in sensitive financial conversations
  • Excellent communication skills, both written and verbal
  • Ability to resolve complex roadblocks independently and maintain diligent follow-up processes
  • Willingness to go above and beyond to connect families with resources and help them navigate payment for services
  • Familiarity with ABA Services preferred (CPT Codes 97151-97158) and Medicaid eligibility 
  • Familiarity with EHR systems (CentralReach preferred), and Microsoft Office Suite (Excel, Word, Outlook)
  • Detail-oriented with strong organizational and time management skills
  • Ability to work independently and manage multiple priorities in a fast-paced environment
  • Familiarity working with both commercial insurance and government-funded (i.e., Medicaid and TRICARE) healthcare payors
  • Demonstrated experience driving payor accountability - comfortable pushing on payors and advocating for insurance coverage and timely claims payment on behalf of clients
  • Experience working with families or in pediatric, third-party reimbursed healthcare settings preferred 
Patient Responsibility Collections  
  • Manage patient responsibility accounts with kindness and professionalism
  • Develop and maintain flexible payment plans tailored to each family's unique financial circumstances, while ensuring ongoing adherence to agreed upon plans
  • Maintain detailed records of all collection activities, payment arrangements, and family communications
  • Monitor A/R aging reports to prioritize collection efforts 
  • Process patient payments and apply them accurately to appropriate accounts and services 
Family Resources & Support  
  • Research and identify financial assistance programs, grants, and community resources offering financial support for families receiving autism services
  • Proactively connect families with autism-specific funding organizations and state assistance programs, and nonprofit resources
  • Maintain a comprehensive database of local and national resources for easy family referrals 
  • Create educational tools and step-by-step guides for families to independently and easily access available financial assistance programs
  • Advocate for families during financial hardship by exploring all available support options 
Benefits & Eligibility Checks  
  • Primary point of contact, managing relationship with third-party automated insurance verification partner.
  • Manage our automated insurance verification process using our third-party benefits verification platform for all new intake clients and ongoing verification for existing clients
  • Review monthly eligibility checks to ensure continuous coverage and proactively identify policy changes
  • Determine and communicate to families applicable ABA coverage limits and exclusions, deductibles, copayments, and authorization requirements
  • Provide clear, understandable explanations to families about their insurance benefits, coverage details, and anticipated out-of-pocket costs based on verification results
  • Maintain accurate and up-to-date insurance information in patient records and promptly update any changes identified
  • When insurance changes occur, coordinate seamlessly across authorizations, scheduling, credentialing, and billing teams to ensure uninterrupted continuation of care
  • Identify potential coverage gaps through platform reporting and work with families to secure alternative funding sources before service interruption
  • Troubleshoot any platform issues and escalate complex verification cases to vendor support when needed 
Claims Reprocessing & Appeals  
  • Reprocess insurance claims when patient financial obligations have been incorrectly calculated or applied by insurance carriers
  • Prepare and file formal appeals for incorrectly denied claims, including compilation and submission of supporting clinical documentation
  • Track appeal outcomes and follow up on pending decisions within established timeframes
  • Maintain detailed logs of all reprocessing activities and communicate outcomes to relevant stakeholders 
Payor Claims Enrollment (EFT & ERA enrollments)  
  • Complete Electronic Funds Transfer (EFT) enrollment applications for new insurance payors
  • Set up Electronic Remittance Advice (ERA) enrollments to streamline payment processing and reconciliation
  • Maintain current enrollment status for all active insurance contracts and renew as needed
  • Proactively troubleshoot EFT and ERA processing issues and coordinate resolution with payor representatives
  • Update banking and contact information for electronic payment systems as organizational changes occur 
 
KBH is committed to creating a diverse environment and we are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Diversity is more than a commitment at KBH- it is the foundation of what we do, adhering to the highest professional standards while creating an environment in which exceptional people (like you!) can think big, have fun, and do good. 
 
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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