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Insurance Automotive Estimator Jobs in Indiana (NOW HIRING)

The Estimator is also in charge of negotiating insurance payment and communicating costs to ... Solid working knowledge of the processes, techniques and materials used in repairing automotive ...

The Estimator is also in charge of negotiating insurance payment and communicating costs to ... Solid working knowledge of the processes, techniques and materials used in repairing automotive ...

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The Estimator is also in charge of negotiating insurance payment and communicating costs to ... Solid working knowledge of the processes, techniques and materials used in repairing automotive ...

New

... Dental and Vision insurance options * 401(k) * Automobile purchase program * Fast-paced work ... A positive, professional work environment Responsibilities - Body Shop Estimator: * Greet customers ...

... Dental and Vision insurance options * 401(k) * Automobile purchase program * Fast-paced work ... A positive, professional work environment Responsibilities - Body Shop Estimator: * Greet customers ...

... Dental and Vision insurance options * 401(k) * Automobile purchase program * Fast-paced work ... A positive, professional work environment Responsibilities - Body Shop Estimator: * Greet customers ...

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Insurance Automotive Estimator information

What is an insurance automotive estimator?

Insurance Automotive Estimators are professionals who assess vehicle damage after an accident or other incident and determine the cost of repairs for insurance claims. They inspect vehicles, review repair shop estimates, and work with both car owners and repair facilities to ensure the accuracy of the claim. Their evaluations help insurance companies decide how much to pay for repairs, whether a vehicle should be repaired or declared a total loss, and assist in preventing fraudulent claims. Estimators must have a good understanding of automotive repair, insurance policies, and negotiation skills.

What are the key skills and qualifications needed to thrive as an insurance automotive estimator?

To thrive as an Insurance Automotive Estimator, you need a solid understanding of automotive repair, damage assessment, and relevant insurance policies, usually supported by experience or certification in auto body estimating. Familiarity with industry-standard estimating software like CCC ONE, Audatex, or Mitchell, as well as knowledge of repair procedures, is typically required. Strong attention to detail, effective communication, and negotiation skills are crucial for building trust with clients and collaborating with repair shops. These skills ensure accurate estimates, fair settlements, and smooth claims processes, which are vital for customer satisfaction and company profitability.

How does an insurance automotive estimator typically collaborate with repair shops and adjusters during the claims process?

Insurance Automotive Estimators play a central role in the claims process by acting as a liaison between insurance companies, repair shops, and claims adjusters. They regularly communicate with repair shop technicians to assess vehicle damage, clarify repair procedures, and ensure estimates are accurate and in line with industry standards. Estimators also coordinate with adjusters to review claim details, justify recommended repairs, and resolve any discrepancies. Effective collaboration ensures claims are processed efficiently and customers receive timely, accurate service.

What is the difference between Insurance Automotive Estimator vs Auto Body Technician?

AspectInsurance Automotive EstimatorAuto Body Technician
CredentialsEstimating certifications, industry knowledgeTechnical training, body repair certifications
Work EnvironmentInsurance offices, repair shops, administrativeRepair shops, collision centers, hands-on
Employer & Industry UsageInsurance companies, collision repair shopsAuto body repair shops, collision centers

While both roles are involved in vehicle repair processes, the Insurance Automotive Estimator primarily assesses damages and prepares repair estimates, working closely with insurance companies. The Auto Body Technician focuses on physically repairing the vehicle based on those estimates. The estimator handles the administrative and assessment side, whereas the technician performs the actual repairs.

What cities in Indiana are hiring for Insurance Automotive Estimator jobs?

Cities in Indiana with the most Insurance Automotive Estimator job openings:

Infographic showing various Insurance Automotive Estimator job openings in Indiana as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Body Shop Estimator Bill Estes/Hare Collision Center

Carmel, IN • On-site

Asbury Automotive Group
Automobile Dealers • 10K+ employees

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 17 days ago


Key responsibilities

  • Appraise customer's vehicle damage to determine repair costs for insurance claims or customer-paid repairs.

  • Develop and prepare repair estimates by costing parts, supplies, labor, and calculating customer payments, including deductibles.

  • Maintain customer rapport by explaining estimates and expected vehicle return times.


Asbury Automotive rating

6.2

Company rating: 6.2 out of 10

Based on 85 frontline employees who took The Breakroom Quiz

104th of 160 rated car dealerships


Job description

About Asbury
Bill Estes Toyota is part of Asbury Automotive Group (NYSE: ABG) is a Fortune 500 company and one of the largest franchised automotive retailers in the United States. We are redefining the traditional dealership model through innovative technologies such as Clicklane and through our commitment to our team members, guests, and partners. Our culture which is grounded in our North Star and Compass and powered by our DRIVE values, focuses on the vision of becoming the Most Guest Centric Automotive Retailer. At Asbury, we work together to provide exceptional experiences for our guests while promoting a fun, supportive and inclusive environment where team members can thrive both personally and professionally. Based on our efforts, we have been recognized as one of the best places to work by both Newsweek and US News & World report.
Do you have a passion for developing relationships, providing exceptional guest experiences, and being an innovator in the automotive industry? As a Body Shop Estimator, you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are looking for an energetic, customer-focused Body Shop Estimator who will help us redefine the car-buying experience. Does this sound like you? Apply now!
A Body Shop Estimator is responsible for appraising customer's vehicle damage to determine the cost of repair for insurance claims or customer paid repairs. It is also the responsibility of the Estimator to maintain business flow while working with insurance adjusters and customers to assure a quality job while upholding customer satisfaction standards.
  • Ascertain automotive body damage by conducting inspections and examinations to determine extent of structural, body, mechanical or interior damage
  • Develop/prepare estimate cost by costing parts, supplies, labor and calculating customer's payment, including deductibles to repair or replace each damaged item
  • Obtain insurance estimates by contacting insurance companies, reviewing damage estimates with insurance adjuster, resolving repair and replacement requirements
  • Prepare WO (work order) by describing repair and replacement services required, obtain approval signatures, enter WO (work order) into work management system
  • Maintain customer rapport by explaining estimate and expected return of vehicle
  • Maintain high-quality repairs and minimize comebacks
  • Conduct spot checks of each completed job for thoroughness and quality
  • Maintain body shop records by recording repair and replacement actions
  • Update job knowledge by participating in educational opportunities
  • Enhance body shop reputation by providing excellent customer service
  • Previous automotive experience preferred
  • Prior automotive estimating experience preferred
  • Automotive certifications, and or, a bachelors or associates degree a plus
  • Must be a minimum of eighteen years of age
  • Must have a valid Driver's License
  • Must be able to pass pre-employment screens (background & drug test)

Company Benefits:
Pay and Recognition:
  • Weekly pay
  • Paid holidays & paid time off
  • Paid training
  • Stock Awards (select management and front-line team members eligible)

Insurance / Retirement:
  • Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans
  • Up to 12 weeks paid pregnancy leave (disability leave)
  • Paid Parental Leave
  • Health savings
  • Flex spending accounts (tax-free)
  • Short-term and Long-term disability plans
  • Life Insurance (Whole Life and Term)
  • 401k with company match
  • Pet Insurance

Learning, Tuition Assistance and Career Development:
  • Digital career path tool to assist with career development
  • Continuous training through Asbury's Internal Learning Management System

Professional growth and development opportunities. Additional advantages:
  • Technician Student loan relief resources
  • Employee assistance program
  • Employee discounts on parts and service repairs
  • Scholarship awards
  • Opportunities to join our community service initiatives, which includes paid volunteer hours
  • Employee referral program with bonus opportunities

INDSERVICEHOS
Asbury Automotive Group is an equal opportunity employer. We provide equal employment opportunities to all individuals regardless of their race, color, religion, sex, national origin, age, disability, pregnancy, sexual orientation, gender identity, genetic information, or any other protected category as defined by applicable laws. We prohibit discrimination or harassment based on any of these characteristics and affirm our commitment to fostering an inclusive and diverse workplace.

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About Asbury Automotive

Sourced by ZipRecruiter

Asbury Automotive Group, based in Duluth, GA, US, is an eminent player in the automotive industry. Founded in 1995, it has evolved into one of the largest automotive retail and service companies in the US as featured on their website, asburyauto.com. Specializing in automotive dealership and related services, the company’s product line ranges across an extensive array of new and used vehicles, offering vehicle financing and insurance, as well as parts and service. Their mission is centered on enhancing the car ownership experience through a strategic blend of best-in-class results, operational excellence, and superior customer satisfaction.

Industry

Automobile dealers

Company size

10,000+ Employees

Headquarters location

Duluth, GA, US

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