Within the Division of Human Resources, provides support tothe Talent Development Department by designing, developing, and deliveringengaging training programs to strengthen workforce capabilities. Collaborateswith the Talent Development team, campus partners, and subject matter experts(SMEs) to design and deliver high-quality and innovative learning solutions.Applies adult learning theory, facilitates and supports training sessions,coordinates logistics, assesses learning needs, and ensures alignment withtechnology infrastructure for optimal learner experience.
Duties and Responsibilities
- Partners and collaborates with campus colleagues and SMEs toassess learning needs, identify performance gaps, and define objectives.Recommend solutions based on organizational priorities and performance gaps.
- Designs and develops instructional materials and engagingcontent across multiple modalities, including instructor-led,electronic/web-based, blended, and/or multimedia training methods and formats.Adapt facilitation techniques to suit different learning styles and modalities.
- Coordinates, facilitates, and co-facilitates a variety ofindividual and group learning sessions and instructional programs, includingtrainings, orientations, and workshops. Ensure seamless learner experiencethrough proactive planning and troubleshooting.
- Develops interactive, accessible content, including modules,facilitator guides, participant materials, and job aids.
- Utilizes Learning Management Systems (LMS) and other digitaltools for course delivery. Monitors and maintains accurate reporting of coursedelivery through the LMS.
- Evaluates the effectiveness of training and developmentprograms and utilizes relevant evaluation data to revise or recommend changesin instructional designs and methods.
- Participates and contributes to the full lifecycle ofL&D projects, such as training programs, curriculum design, andinstructional rollouts.
- Stays current with instructional design, adult learningtheory, and higher education training practices.
- Performs miscellaneous job-related duties as assigned.
Knowledge, Skills and Abilities Required
- Knowledge of eLearning authoring tools (Articulate 360,Adobe Captivate, Vyond, etc.).
- Knowledge of Learning Management Systems (LMS).
- Knowledge and understanding of adult learning theory andinstructional design models.
- Advanced verbal and written communication skills and theability to present effectively to small and large groups.
- Strong organizational and project management skills.
- Ability to thrive in a small, collaborative team and managemultiple priorities.
- Strong facilitation and presentation skills.
- Familiarity with multimedia or graphic design tools (AdobeCreative Suite, Canva).
- Demonstrated ability to design for accessibility andinclusivity.
- Strong interpersonal skills and the ability to effectivelycommunicate with a wide range of individuals and constituencies in a diversecommunity.
- Ability to prioritize, organize and coordinate multipleprojects.