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Installer Manager Jobs in Webster, MA (NOW HIRING)

As a Flooring Installer, you'll work alongside experienced Foremen, Field Managers, and fellow installers to deliver high-quality flooring solutions for our customers. What You'll Do No two projects ...

New

As a Flooring Installer, you'll work alongside experienced Foremen, Field Managers, and fellow installers to deliver high-quality flooring solutions for our customers. What You'll Do No two projects ...

New

Our management team leads by example with integrity, hard work, and honest, reasonable communication with both our clients and team members. We need a full-time Installation Expert with a background ...

Coordinate with project managers, dispatchers, and customers * Complete job documentation accurately What We're Looking For * 6+ years of HVAC installation experience (lead experience preferred)

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Installer Manager information

See Webster, MA salary details

$39.9K

$75.7K

$111.3K

How much do installer manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for installer manager in Webster, MA is $75,689.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,500.00 and $88,000.00 per year, depending on experience, location, and employer.

What are the main challenges an installer manager faces when coordinating multiple installation projects simultaneously?

An Installer Manager often juggles several projects at once, which requires exceptional organizational and communication skills. Common challenges include aligning schedules between clients, installation teams, and suppliers, ensuring all materials and equipment are available on time, and quickly resolving unexpected issues on-site. To succeed, Installer Managers must prioritize tasks, delegate responsibilities effectively, and maintain clear communication across all teams to keep projects on track and meet deadlines.

What is the difference between Installer Manager vs Installer?

AspectInstaller Manager
CertificationsTypically requires industry-specific certifications, such as OSHA safety training or specialized installation certifications
Work EnvironmentOversees installation teams on-site, managing multiple projects and coordinating schedules
ResponsibilitiesManages installation processes, supervises installers, ensures quality standards, and handles client communication
Employer & Industry UsageUsed across construction, solar, HVAC, and telecommunications industries where installation teams are common

The Installer Manager focuses on supervising installation teams, coordinating projects, and ensuring quality standards, often holding certifications related to safety and installation. In contrast, an Installer typically performs hands-on installation work under supervision. The Installer Manager's role is more managerial, overseeing multiple installers and projects, while the Installer is directly involved in the physical installation tasks.

What does an installer manager do?

An Installer Manager oversees the installation process for products or systems, ensuring that projects are completed efficiently, safely, and according to client specifications. They manage teams of installers, coordinate schedules, handle customer communication, and troubleshoot any issues that arise during installation. Additionally, Installer Managers are responsible for quality control, training staff, and maintaining compliance with industry standards and regulations.

What are the key skills and qualifications needed to thrive as an installer manager, and why are they important?

To thrive as an Installer Manager, you need strong project management skills, leadership experience, and a background in installation or construction, often supported by relevant certifications or technical training. Familiarity with project scheduling software, inventory management systems, and safety compliance tools is typically required. Effective communication, problem-solving, and the ability to motivate teams are standout soft skills for this role. These skills ensure installations are completed safely, on time, and to client specifications, driving operational efficiency and customer satisfaction.
What are the most commonly searched types of Installer jobs in Webster, MA? The most popular types of Installer jobs in Webster, MA are:
What cities near Webster, MA are hiring for Installer Manager jobs? Cities near Webster, MA with the most Installer Manager job openings:

District Installation Manager Shrewsbury, MA

Home Depot

Shrewsbury, MA • On-site

Full-time

Posted 28 days ago


Home Depot rating

7.4

Company rating: 7.4 out of 10

Based on 6,423 frontline employees who took The Breakroom Quiz

6th of 39 rated national retailers


Job description

With a career at The Home Depot, you can be yourself and also be part of something bigger.
Position Purpose:
The District Installation Manager (DIM) is responsible for the install customer experience by leading a team of associates to ensure sold jobs are managed effectively across the life cycle of the job, post-sale. This includes ensuring the effective execution of the Pre-Installation Inspection and Job Site Inspection processes, managing completing of job movement activities, and driving service and warranty programs. The DIM will oversee associates to effectively manage job flow processes including scheduling, completing job movement tasks, opening and closing services, and communicating with customers. Managing the PII and JSI processes includes performing audits of contracts and measures and conducting site visits with the team to improve overall effectiveness. The DIM will address escalations or questions pertaining to contract scope adjustments, customer escalations, and job expense approvals such as customer concessions and Service Provider add-labor charges.
Key Responsibilities:
  • 40% - Customer Experience - Drives a positive customer experience through rigorous adherence to installation process standards while maintaining a highly trained and qualified associate team, making timely decisions on concessions, job movement, and customer communication, managing customer care ticket responses, and closing open services in a timely manner; Conducts Job Site Inspections to maintain adherence to Home Depot installation standards and address customer escalations. Optimizes diverse talent through a demonstrated commitment to equal employment opportunity.
  • 20% - Leadership - The DIM leads the field install team to include hiring, goal setting, and performance management, and ensures teams are operating effectively across their job duties to drive an excellent customer installation experience; Conducts training sessions with direct reports to ensure continual education and improvement; Ensures field install teams are engaged and interacting with business partners to improve the overall customer experience and maintain positive working relationships; In partnership with the Sales Manager, ensures the install team is regularly reviewing with the sales team differences on measures, product, and job changes to ensure the overall customer experience improves through shared learning and process improvement.
  • 40% - Operations - Utilizes data, reporting, and related systems to identify trends and responds to ensure cycle time goals, customer satisfaction targets, reorder rates, and gross margin targets are met or exceeded; Ensures PIIs (Pre-installation Inspections) are occurring timely and conducts measure audits and Job Site Inspections (JSIs) to improve the team's skill and knowledge across the install life cycle; The DIM maintains store and Core Services team relationships through store events, efficient Care Ticket resolutions, and professional communications; Manages associates to ensure timely job starts, professional customer interactions, efficient completion of job flow tasks, task completions, service order completions and service provider invoice processing.

Direct Manager/Direct Reports:
  • This position reports to the Branch Install Manager
  • This position has 2-5 direct reports

Travel Requirements:
  • Typically requires overnight travel 5% to 20% of the time.

Physical Requirements:
  • Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, and lifting material or equipment, some of which may be heavy or awkward.

Working Conditions:
  • Typically in a comfortable environment but with regular exposure to factors such as temperature extremes, moving machinery, loud noise, and fumes that cause noticeable discomfort or a moderate risk of accident or illness.

Minimum Qualifications:
  • Must be 18 years of age or older.
  • Must be legally permitted to work in the United States.

Preferred Qualifications:
  • Construction/home improvement industry experience
  • Prior experience managing residential home improvement install projects

Minimum Education:
  • The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.

Preferred Education:
  • The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.

Minimum Years of Work Experience:
  • 10

Preferred Years of Work Experience:
  • 10

Minimum Leadership Experience:
  • No previous leadership experience

Preferred Leadership Experience:
  • No previous leadership experience

Certifications:
  • None

Competencies:
  • Action Oriented
  • Directs Work
  • Manages Ambiguity
  • Builds Effective Teams
  • Collaborates
  • Communicates Effectively
  • Customer Focus
  • Strong time management and organizational skills
  • Strong negotiating skills
  • Strong business acumen
  • Problem solving and multi-tasking skills
  • Collaborative leadership skills where strong value is placed on partnerships

For California, Colorado, Connecticut, Rhode Island, Nevada, New York City, Ithaca (NY), Westchester County (NY), and Washington residents:
The pay range for this position is between $65,000.00 - $80,000.00

What Home Depot employees say

Pay

Benefits

Hours and flexibility

Workplace

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About Home Depot

Sourced by ZipRecruiter

The Home Depot is the world’s largest home improvement specialty retailer, operating a vast network of warehouse-format stores across the United States, Canada, and Mexico. Founded in 1978, the company has established itself as the primary resource for building materials, lawn and garden products, and home décor. Its business model caters to two distinct customer bases: Do-It-Yourself (DIY) homeowners and "Pro" customers, such as professional contractors and tradespeople. Beyond product sales, the company offers an extensive suite of services, including professional installation and one of the largest tool rental operations in North America.

Industry

Retail and manufacturing

Company size

10,000+ Employees

Headquarters location

Atlanta, GA, US

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