The District Installation Manager (DIM) is responsible for the install customer experience by leading a team of associates to ensure sold jobs are managed effectively across the life cycle of the job ...
The District Installation Manager (DIM) is responsible for the install customer experience by leading a team of associates to ensure sold jobs are managed effectively across the life cycle of the job ...
RHVAC Installer
Worcester, MA · On-site
RHVAC Installer SIGN ON TO NEW HIRES! POSITION SUMMARY The Capital Equipment (Cap/EX) Technician is ... Inventory Management: * Monitor spare parts inventory and order necessary parts to ensure ...
RHVAC Installer
Worcester, MA · On-site
RHVAC Installer SIGN ON TO NEW HIRES! POSITION SUMMARY The Capital Equipment (Cap/EX) Technician is ... Inventory Management: * Monitor spare parts inventory and order necessary parts to ensure ...
RHVAC Installer
Worcester, MA · On-site
RHVAC Installer SIGN ON TO NEW HIRES! POSITION SUMMARY The Capital Equipment (Cap/EX) Technician is ... Inventory Management: * Monitor spare parts inventory and order necessary parts to ensure ...
RHVAC Installer
Worcester, MA · On-site
RHVAC Installer SIGN ON TO NEW HIRES! POSITION SUMMARY The Capital Equipment (Cap/EX) Technician is ... Inventory Management: * Monitor spare parts inventory and order necessary parts to ensure ...
RHVAC Installer
Worcester, MA · On-site
KEY RESPONSIBILITIES Installation & Commissioning: * Survey stores and write up scopes of work ... Inventory Management: * Monitor spare parts inventory and order necessary parts to ensure ...
RHVAC Installer
Worcester, MA · On-site
KEY RESPONSIBILITIES Installation & Commissioning: * Survey stores and write up scopes of work ... Inventory Management: * Monitor spare parts inventory and order necessary parts to ensure ...
RHVAC Installer
Worcester, MA · On-site
KEY RESPONSIBILITIES Installation & Commissioning: * Survey stores and write up scopes of work ... Inventory Management: * Monitor spare parts inventory and order necessary parts to ensure ...
RHVAC Installer
Worcester, MA · On-site
KEY RESPONSIBILITIES Installation & Commissioning: * Survey stores and write up scopes of work ... Inventory Management: * Monitor spare parts inventory and order necessary parts to ensure ...
RHVAC Installer
Worcester, MA · On-site
KEY RESPONSIBILITIES Installation & Commissioning: * Survey stores and write up scopes of work ... Inventory Management: * Monitor spare parts inventory and order necessary parts to ensure ...
RHVAC Installer
Worcester, MA · On-site
KEY RESPONSIBILITIES Installation & Commissioning: * Survey stores and write up scopes of work ... Inventory Management: * Monitor spare parts inventory and order necessary parts to ensure ...
As a Flooring Installer, you'll work alongside experienced Foremen, Field Managers, and fellow installers to deliver high-quality flooring solutions for our customers. What You'll Do No two projects ...
New
Quick apply
As a Flooring Installer, you'll work alongside experienced Foremen, Field Managers, and fellow installers to deliver high-quality flooring solutions for our customers. What You'll Do No two projects ...
New
Lead Window Installer - Northborough
Northborough, MA · On-site
$27.19 - $48.95/hr
... years managing job sites and leading crews in a construction environment preferred -Ability and willingness to coach and mentor other installers -A proven track record of superior workmanship ...
Lead Window Installer - Northborough
Northborough, MA · On-site
$27.19 - $48.95/hr
... years managing job sites and leading crews in a construction environment preferred -Ability and willingness to coach and mentor other installers -A proven track record of superior workmanship ...
Epoxy Flooring Installer
Worcester, MA · On-site
As a Flooring Installer, you'll work alongside experienced Foremen, Field Managers, and fellow installers to deliver high-quality flooring solutions for our customers. What You'll Do No two projects ...
New
Epoxy Flooring Installer
Worcester, MA · On-site
As a Flooring Installer, you'll work alongside experienced Foremen, Field Managers, and fellow installers to deliver high-quality flooring solutions for our customers. What You'll Do No two projects ...
New
Cabinet and Flooring Installer
Foxboro, MA · On-site
$20 - $25/hr
Our management team leads by example with integrity, hard work, and honest, reasonable communication with both our clients and team members. We need a full-time Installation Expert with a background ...
Quick apply
Cabinet and Flooring Installer
Foxboro, MA · On-site
$20 - $25/hr
Our management team leads by example with integrity, hard work, and honest, reasonable communication with both our clients and team members. We need a full-time Installation Expert with a background ...
Lead Bathroom Installer (Carpenter / Remodeler)
Greenville, RI · On-site
$75K - $125K/yr
Manage the job site and keep projects moving efficiently * Communicate professionally with ... Lead installer mentality - takes ownership of the job * Clean, professional, customer-first ...
Quick apply
Lead Bathroom Installer (Carpenter / Remodeler)
Greenville, RI · On-site
$75K - $125K/yr
Manage the job site and keep projects moving efficiently * Communicate professionally with ... Lead installer mentality - takes ownership of the job * Clean, professional, customer-first ...
Installation Coordinator Shrewsbury, MA
Shrewsbury, MA · On-site
$19.50 - $24.75/hr
The HDIS Installation Coordinator operates as an internal and external customer support expert that helps build, manage, and facilitate an excellent customer experience. Installation Coordinators ...
Installation Coordinator Shrewsbury, MA
Shrewsbury, MA · On-site
$19.50 - $24.75/hr
The HDIS Installation Coordinator operates as an internal and external customer support expert that helps build, manage, and facilitate an excellent customer experience. Installation Coordinators ...
Window Installer - Boston, MA
Northborough, MA · On-site
$18.13/hr
... management skills, and the ability to work independently. Then we have: Excellent base pay with ... Installer program (training and certification) A chance to help people transform their homes and ...
Quick apply
Window Installer - Boston, MA
Northborough, MA · On-site
$18.13/hr
... management skills, and the ability to work independently. Then we have: Excellent base pay with ... Installer program (training and certification) A chance to help people transform their homes and ...
Window Installer - Boston, MA
Northborough, MA · On-site
$18.13/hr
PURPOSE: An Installer ensures work-site set up, performs basic to routine window or door ... Recruiting, hiring, training, coaching, and managing a team of 10 - 15 Brand Ambassadors
Window Installer - Boston, MA
Northborough, MA · On-site
$18.13/hr
PURPOSE: An Installer ensures work-site set up, performs basic to routine window or door ... Recruiting, hiring, training, coaching, and managing a team of 10 - 15 Brand Ambassadors
Cabinet and Flooring Installer
Lincoln, RI · On-site
$20 - $25/hr
Our management team leads by example with integrity, hard work, and honest, reasonable communication with both our clients and team members. We need a full-time Installation Expert with a background ...
Cabinet and Flooring Installer
Lincoln, RI · On-site
$20 - $25/hr
Our management team leads by example with integrity, hard work, and honest, reasonable communication with both our clients and team members. We need a full-time Installation Expert with a background ...
Lead HVAC Installer
$75K - $180K/yr
Coordinate with project managers, dispatchers, and customers * Complete job documentation accurately What We're Looking For * 6+ years of HVAC installation experience (lead experience preferred)
Quick apply
Lead HVAC Installer
$75K - $180K/yr
Coordinate with project managers, dispatchers, and customers * Complete job documentation accurately What We're Looking For * 6+ years of HVAC installation experience (lead experience preferred)
Window Installer - Northborough
Northborough, MA · On-site
$18.13/hr
... management skills, and the ability to work independently. Then we have: Excellent base pay with ... Window Installer - Northborough Northborough, MA - Installation
Window Installer - Northborough
Northborough, MA · On-site
$18.13/hr
... management skills, and the ability to work independently. Then we have: Excellent base pay with ... Window Installer - Northborough Northborough, MA - Installation
Electrical Installer 3- Worcester, MA
Worcester, MA · On-site
$27.58 - $41.39/hr
... managers. * Lead the installing, programming, system start-up/check-out, certification, and related customer training on assigned Fire, Security, and/or Building Automation projects which range in ...
Electrical Installer 3- Worcester, MA
Worcester, MA · On-site
$27.58 - $41.39/hr
... managers. * Lead the installing, programming, system start-up/check-out, certification, and related customer training on assigned Fire, Security, and/or Building Automation projects which range in ...
Window Installer Crew - Smithfield, RI
Smithfield, RI · On-site
$80K - $150K/yr
... management skills with the ability to work independently. Qualifications - Your own truck, trailer ... Window Installer Crew - Smithfield, RI Smithfield, RI - Installation
Window Installer Crew - Smithfield, RI
Smithfield, RI · On-site
$80K - $150K/yr
... management skills with the ability to work independently. Qualifications - Your own truck, trailer ... Window Installer Crew - Smithfield, RI Smithfield, RI - Installation
Window Installer Crew
Smithfield, RI · On-site
$80K - $150K/yr
Overview We're looking for Window and Door Installation Crews to join our team! Esler Companies ... Time and work process management skills with the ability to work independently. Qualifications
Quick apply
Window Installer Crew
Smithfield, RI · On-site
$80K - $150K/yr
Overview We're looking for Window and Door Installation Crews to join our team! Esler Companies ... Time and work process management skills with the ability to work independently. Qualifications
Installer Manager information
See Webster, MA salary details
$39.9K - $46.4K
3% of jobs
$46.4K - $52.9K
6% of jobs
$58.8K is the 25th percentile. Wages below this are outliers.
$52.9K - $59.3K
17% of jobs
$59.3K - $65.8K
12% of jobs
$65.8K - $72.3K
7% of jobs
The median wage is $74.6K / yr.
$72.3K - $78.8K
14% of jobs
$78.8K - $85.3K
15% of jobs
$86.5K is the 75th percentile. Wages above this are outliers.
$85.3K - $91.8K
7% of jobs
$91.8K - $98.3K
11% of jobs
$98.3K - $104.8K
6% of jobs
$104.8K - $111.3K
2% of jobs
$39.9K
$75.7K
$111.3K
How much do installer manager jobs pay per year?
What are the main challenges an installer manager faces when coordinating multiple installation projects simultaneously?
What is the difference between Installer Manager vs Installer?
| Aspect | Installer Manager |
|---|---|
| Certifications | Typically requires industry-specific certifications, such as OSHA safety training or specialized installation certifications |
| Work Environment | Oversees installation teams on-site, managing multiple projects and coordinating schedules |
| Responsibilities | Manages installation processes, supervises installers, ensures quality standards, and handles client communication |
| Employer & Industry Usage | Used across construction, solar, HVAC, and telecommunications industries where installation teams are common |
The Installer Manager focuses on supervising installation teams, coordinating projects, and ensuring quality standards, often holding certifications related to safety and installation. In contrast, an Installer typically performs hands-on installation work under supervision. The Installer Manager's role is more managerial, overseeing multiple installers and projects, while the Installer is directly involved in the physical installation tasks.
What does an installer manager do?
What are the key skills and qualifications needed to thrive as an installer manager, and why are they important?
Full-time
Posted 28 days ago
Home Depot rating
7.4
Based on 6,423 frontline employees who took The Breakroom Quiz
6th of 39 rated national retailers
Job description
Position Purpose:
The District Installation Manager (DIM) is responsible for the install customer experience by leading a team of associates to ensure sold jobs are managed effectively across the life cycle of the job, post-sale. This includes ensuring the effective execution of the Pre-Installation Inspection and Job Site Inspection processes, managing completing of job movement activities, and driving service and warranty programs. The DIM will oversee associates to effectively manage job flow processes including scheduling, completing job movement tasks, opening and closing services, and communicating with customers. Managing the PII and JSI processes includes performing audits of contracts and measures and conducting site visits with the team to improve overall effectiveness. The DIM will address escalations or questions pertaining to contract scope adjustments, customer escalations, and job expense approvals such as customer concessions and Service Provider add-labor charges.
Key Responsibilities:
- 40% - Customer Experience - Drives a positive customer experience through rigorous adherence to installation process standards while maintaining a highly trained and qualified associate team, making timely decisions on concessions, job movement, and customer communication, managing customer care ticket responses, and closing open services in a timely manner; Conducts Job Site Inspections to maintain adherence to Home Depot installation standards and address customer escalations. Optimizes diverse talent through a demonstrated commitment to equal employment opportunity.
- 20% - Leadership - The DIM leads the field install team to include hiring, goal setting, and performance management, and ensures teams are operating effectively across their job duties to drive an excellent customer installation experience; Conducts training sessions with direct reports to ensure continual education and improvement; Ensures field install teams are engaged and interacting with business partners to improve the overall customer experience and maintain positive working relationships; In partnership with the Sales Manager, ensures the install team is regularly reviewing with the sales team differences on measures, product, and job changes to ensure the overall customer experience improves through shared learning and process improvement.
- 40% - Operations - Utilizes data, reporting, and related systems to identify trends and responds to ensure cycle time goals, customer satisfaction targets, reorder rates, and gross margin targets are met or exceeded; Ensures PIIs (Pre-installation Inspections) are occurring timely and conducts measure audits and Job Site Inspections (JSIs) to improve the team's skill and knowledge across the install life cycle; The DIM maintains store and Core Services team relationships through store events, efficient Care Ticket resolutions, and professional communications; Manages associates to ensure timely job starts, professional customer interactions, efficient completion of job flow tasks, task completions, service order completions and service provider invoice processing.
Direct Manager/Direct Reports:
- This position reports to the Branch Install Manager
- This position has 2-5 direct reports
Travel Requirements:
- Typically requires overnight travel 5% to 20% of the time.
Physical Requirements:
- Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, and lifting material or equipment, some of which may be heavy or awkward.
Working Conditions:
- Typically in a comfortable environment but with regular exposure to factors such as temperature extremes, moving machinery, loud noise, and fumes that cause noticeable discomfort or a moderate risk of accident or illness.
Minimum Qualifications:
- Must be 18 years of age or older.
- Must be legally permitted to work in the United States.
Preferred Qualifications:
- Construction/home improvement industry experience
- Prior experience managing residential home improvement install projects
Minimum Education:
- The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
Preferred Education:
- The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
Minimum Years of Work Experience:
- 10
Preferred Years of Work Experience:
- 10
Minimum Leadership Experience:
- No previous leadership experience
Preferred Leadership Experience:
- No previous leadership experience
Certifications:
- None
Competencies:
- Action Oriented
- Directs Work
- Manages Ambiguity
- Builds Effective Teams
- Collaborates
- Communicates Effectively
- Customer Focus
- Strong time management and organizational skills
- Strong negotiating skills
- Strong business acumen
- Problem solving and multi-tasking skills
- Collaborative leadership skills where strong value is placed on partnerships
For California, Colorado, Connecticut, Rhode Island, Nevada, New York City, Ithaca (NY), Westchester County (NY), and Washington residents:
The pay range for this position is between $65,000.00 - $80,000.00
What Home Depot employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Home Depot
Sourced by ZipRecruiter
The Home Depot is the world’s largest home improvement specialty retailer, operating a vast network of warehouse-format stores across the United States, Canada, and Mexico. Founded in 1978, the company has established itself as the primary resource for building materials, lawn and garden products, and home décor. Its business model caters to two distinct customer bases: Do-It-Yourself (DIY) homeowners and "Pro" customers, such as professional contractors and tradespeople. Beyond product sales, the company offers an extensive suite of services, including professional installation and one of the largest tool rental operations in North America.
Industry
Retail and manufacturing
Company size
10,000+ Employees
Headquarters location
Atlanta, GA, US