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Insource Jobs (NOW HIRING)

IT Manager

Boston, MA · On-site +1

$90K - $222K/yr

Insource Services, Inc., will never request sensitive personal information, such as banking details or Social Security numbers, via unofficial platforms or unverified communication methods. If you ...

IT Manager

Boston, MA · Remote

$90K - $222K/yr

Insource Services, Inc., will never request sensitive personal information, such as banking details or Social Security numbers, via unofficial platforms or unverified communication methods. If you ...

Marketing Intern

Richmond, VA · On-site +1

$14.75 - $19.75/hr

Description Marketing Intern Location Atlanta, GA • Baltimore, MD • Davidson, NC • Remote Duration Summer/Fall Semester 2026 Role Overview As a Marketing Intern at InSource Solutions Group, you ...

... the InSource portfolio. This role owns the coordination, preparation, and execution of renewals while ensuring a seamless and positive client experience. A critical component of this role is ...

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Insource information

See salary details

$15

$26

$42

How much do insource jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for insource in the United States is $26.64, according to ZipRecruiter salary data. Most workers in this role earn between $21.39 and $29.81 per hour, depending on experience, location, and employer.

What is the difference between Insource vs Outsource?

AspectInsourceOutsource
Credentials/CertificationsTypically requires internal team skills, certifications vary by roleVaries depending on external provider, often specialized certifications
Work EnvironmentIn-house, on-site or remote within the company's facilitiesExternal vendor or third-party provider, often off-site
Employer & Industry UsageUsed by companies to retain control and internal expertiseUsed to reduce costs and access specialized skills
Search & Comparison IntentUnderstanding internal staffing optionsEvaluating external service providers

Insource involves performing work internally within a company using its own staff and resources, providing greater control. Outsource, on the other hand, means contracting external providers to handle tasks, often to save costs or access specialized skills. Both approaches are common in various industries, and choosing between them depends on company needs, budget, and strategic goals.

How does working on an insource team differ from working with outsourced teams in terms of collaboration and communication?

Working as part of an insource team typically means you'll collaborate directly with internal colleagues, often within the same organization or location. This close proximity fosters stronger relationships, more immediate feedback, and easier alignment with company culture and goals. In contrast, outsourced teams may face challenges related to time zones, cultural differences, and communication delays. As an insource team member, you'll likely participate in regular meetings, cross-departmental projects, and have more visibility with management, which can support both your professional development and career advancement.

What are insource jobs?

Insource jobs refer to positions that are performed internally within a company rather than being outsourced to external vendors or contractors. This means the company uses its own staff and resources to handle specific tasks or functions, such as IT support, customer service, or manufacturing. Insourcing can help organizations maintain better control over quality, data security, and operational processes while fostering in-house expertise. It is often chosen when companies want more direct oversight or wish to develop core competencies internally.

What are the key skills and qualifications needed to thrive as an Insource Specialist, and why are they important?

To thrive as an Insource Specialist, strong project management skills, analytical ability, and experience in supply chain or outsourcing environments are generally required, often supported by a relevant bachelor's degree. Familiarity with enterprise resource planning (ERP) systems, procurement software, and data analysis tools is typically essential. Excellent communication, negotiation, and problem-solving skills help build strong partnerships and drive process improvements. These skills ensure effective management of insourcing projects, leading to cost savings, efficiency, and alignment with organizational goals.
More about Insource jobs
What states have the most Insource jobs? States with the most job openings for Insource jobs include:
Infographic showing various Insource job openings in the United States as of July 2026, with employment types broken down into 50% Full Time, and 50% Nights. Highlights an 100% In-person job distribution, with an average salary of $55,417 per year, or $26.6 per hour.
IT Support Specialist (Level I or Level II)

IT Support Specialist (Level I or Level II)

Insource Services

Boston, MA

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 28 days ago


Job description

DISCLAIMER: Please be advised that this job posting is authentic and all official communication from Insource Services, Inc. will come through authorized channels, such as emails from our official company domain (e.g., [insourceservices.com]) or phone calls from verified representatives. Insource Services, Inc., will never request sensitive personal information, such as banking details or Social Security numbers, via unofficial platforms or unverified communication methods. If you receive any communication that appears suspicious or claims to represent Insource but does not originate from an official channel, please contact us immediately to verify its authenticity. Protecting your information and ensuring a secure recruitment process are our top priorities.

Are you a problem solver that loves challenges daily? Then Insource is a fit for you. We are looking for people who "Do the right thing at the right time for the right reason."

About Insource:


Insource provides expertise to our clients in the areas of HR, Finance, and Technology. Our clients include a diverse mix of businesses ranging from small venture-backed startups to well-established nonprofit organizations. We work closely with our clients' staff, providing them access to the specialized knowledge they need to successfully operate and grow their businesses. We love solving problems and identifying opportunities for efficiency improvements for our clients. In fact, everything we do at Insource is focused on helping our clients achieve their mission and business goals.
We invest in our client relationships and passionately care about the service we deliver. Everything we do is centered on our core beliefs and we believe:

  • Understanding our clients' culture and vision make us a better partner
  • Our cross-content perspective adds unique value for our clients
  • HR, Finance and Technology start with people
  • There is always more than one way to solve a problem
  • In doing the right things for the right reason
  • Being easy to work with is core to who we are
  • Communication needs to be direct and candid
  • Happy staff leads to happy clients

What You'll Do:

  • Working as part of a service delivery team, provide first-level technical support to assigned clients, both remote and on-site. Assist clients with initial equipment setup, virus removal, software updates, and hardware incidents all while effectively communicating issues and updates to IT Managers on a monthly basis, manage office/desktop and email support, perform lab machine rollouts.
  • Participate in monthly meeting with the entire technical team to discuss new technologies, case studies, roadblocks, and outstanding service delivery
  • Provide support for Mac and Windows integrated with cloud technologies from Microsoft Azure, Dropbox, Office 365, Google, and many more.
  • On an ongoing basis, manage small projects (as needed), deliver and remove computer equipment, assign, update, and report on client tasks/tickets and effectively communicate technical issues and project execution with Client Manager and Network/Server Engineer

What We're Looking For:

  • Proven ability to effectively interact with end-users in identifying and resolving technical issues
  • A passion for customer service and technology with exceptional end-user support
  • Ability to multi-task across clients, industries, and technologies, while maintaining an appropriate level of professionalism and composure
  • Proactive and resourceful resolution to issues
  • Unique ability to work with both business and technical-minded employees in order to plan and execute against project timelines and deliverables
  • An understanding of TCP/IP networking protocols and procedures, all relevant Windows workstation operating systems, and Windows Office products
  • Prior experience in a Customer Service Role.
  • Bachelor's degree preferred

Benefits Include:

  • Challenging, exciting consulting work without the overnight or long distance travel
  • Competitive Salary
  • Health, Dental, Life, Short Term and Long Term Disability insurance
  • Generous paid time off
  • Company Holidays
  • Tuition Reimbursement
  • 401K with company matching

Find Us On:

Facebook - https://www.facebook.com/insourceservices
LinkedIn - https://www.linkedin.com/company/insource-services-inc
Twitter - https://twitter.com/InsourceSvcs

At Insource we appreciate the value and richness of different perspectives and experiences. We constantly strive to be a more diverse and inclusive workplace. We work to make you feel welcomed and engaged as a valued member of the team. We provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, veteran status, or any other characteristic protected by federal, state or local law. In addition, Insource Services will provide reasonable accommodations for qualified individuals with disabilities.