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Inside Sales Associate Jobs in Sandpoint, ID (NOW HIRING)

QXO

Inside Sales Representative

Oldtown, ID · On-site

The Inside Sales Representative is responsible for providing exceptional customer service while ... Frequent interaction with customers, warehouse personnel, yard associates, delivery drivers ...

QXO

Inside Sales Representative

Oldtown, ID

The Inside Sales Representative is responsible for providing exceptional customer service while ... Frequent interaction with customers, warehouse personnel, yard associates, delivery drivers ...

All JobsInside Sales Associate JobsInside Sales Associate Jobs in Sandpoint, ID

Inside Sales Associate information

See Sandpoint, ID salary details

$11

$21

$35

How much do inside sales associate jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for inside sales associate in Sandpoint, ID is $21.97, according to ZipRecruiter salary data. Most workers in this role earn between $16.39 and $25.00 per hour, depending on experience, location, and employer.

What is the difference between Inside Sales Associate vs Customer Service Representative?

AspectInside Sales AssociateCustomer Service Representative
Primary RoleGenerating sales, cold calling, and closing dealsAssisting customers, resolving issues, and providing support
Work EnvironmentSales teams, often in a target-driven settingCustomer support centers or service departments
Required SkillsSales techniques, communication, persuasionCommunication, problem-solving, patience
Common CertificationsSales certifications, CRM trainingCustomer service certifications, CRM training

While both roles involve communication and client interaction, Inside Sales Associates focus on proactively generating sales and closing deals, often working in a sales-driven environment. Customer Service Representatives primarily handle existing customer inquiries and support, emphasizing problem resolution. Understanding these differences helps job seekers align their skills with the right position.

What is an inside sales associate?

Inside Sales Associates are sales professionals who primarily conduct sales activities remotely, rather than meeting clients face-to-face. They use phone calls, emails, and online communication tools to generate leads, nurture relationships, and close deals. Their responsibilities often include prospecting for new customers, following up on leads, providing product information, and maintaining customer records. Unlike outside sales roles, inside sales associates work mainly from an office or remotely, leveraging technology to reach potential clients. This role is common in industries such as technology, manufacturing, and services where products or services can be effectively sold without in-person meetings.

What skills and qualifications are needed to be an inside sales associate?

To thrive as an Inside Sales Associate, you need strong sales acumen, product knowledge, and effective communication skills, typically supported by a high school diploma or bachelor's degree. Familiarity with Customer Relationship Management (CRM) software like Salesforce, as well as proficiency in email and telephony systems, is essential. Outstanding interpersonal skills, resilience, and the ability to build rapport quickly enable you to excel in customer interactions and achieve sales targets. These skills and qualities are crucial for consistently generating leads, closing deals, and fostering long-term customer relationships in a competitive sales environment.

How does an inside sales associate typically collaborate with the marketing and customer success teams?

Inside Sales Associates frequently work alongside marketing to follow up on leads generated through campaigns and to provide feedback on lead quality. They also interact with customer success teams to ensure a smooth transition for new clients and to address any concerns that might arise during the sales process. This cross-functional collaboration helps ensure that prospects receive a consistent experience and that the inside sales team is aligned with broader company goals.

Is inside sales a hard job?

Inside sales associates often find the role challenging due to the need for strong communication, persistence, and the ability to handle rejection. Success typically requires product knowledge, CRM software skills, and the ability to meet sales targets within a structured environment. The job can be demanding but is manageable with proper training and experience.
What cities near Sandpoint, ID are hiring for Inside Sales Associate jobs? Cities near Sandpoint, ID with the most Inside Sales Associate job openings:
Inside Sales Associate jobs near you

Inside Sales Representative

QXO

Oldtown, ID • On-site

Full-time

Medical, PTO

Posted 15 days ago

QXO rating

8.0

Company rating: 8.0 out of 10

Based on 45 frontline employees who took The Breakroom Quiz

114th of 412 rated retail wholesalers

Job description

QXO is North America's largest distributor and installer of insulation; second-largest distributor of roofing products; second-largest publicly traded distributor of lumber and building materials; and largest distributor of waterproofing products. QXO is the fastest growing company in the $800 billion building products distribution industry and plans to become the tech-enabled leader by delivering best-in-class customer satisfaction and outsized returns for its shareholders. The company is targeting $50 billion in annual revenue within the next decade through accretive acquisitions and organic growth. Visit QXO.com for more information.
What you'll do:
The Inside Sales Representative is responsible for providing exceptional customer service while supporting sales growth through product knowledge, quotations, order management, and customer relationship development. This role serves as a primary point of contact for contractors, builders, homeowners, and commercial customers by assisting with product selection, pricing, order processing, and project support. Working closely with Outside Sales, Operations, Purchasing, Warehouse, and Delivery teams, the Inside Sales Representative ensures customer orders are completed accurately and efficiently while delivering an outstanding customer experience.
Customer Service & Sales
  • Serve as the primary point of contact for customers via phone, email, and walk-in inquiries
  • Receive and process requests for quotations, orders, returns, cancellations, product information, pricing, billing inquiries, and order corrections
  • Provide accurate pricing, quotations, and product recommendations for building materials and related products
  • Build and maintain strong relationships with contractors, builders, homeowners, commercial customers, and vendors
  • Identify customer needs and recommend products and solutions that support successful project outcomes
  • Deliver exceptional customer service by resolving questions, concerns, and product issues promptly and professionally

Order Management & Sales Support
  • Process sales orders, purchase orders, returns, credits, and exchanges accurately and efficiently
  • Coordinate order fulfillment with warehouse, yard, purchasing, production, and delivery teams
  • Monitor inventory availability and communicate lead times, substitutions, and product updates to customers
  • Maintain customer accounts, pricing structures, sales documentation, and order records within company systems
  • Adhere to company pricing guidelines, credit policies, and customer account procedures
  • Support Outside Sales Representatives through quotation preparation, project coordination, and account management

Business Development
  • Plan and implement prospecting, telemarketing, and customer outreach activities to generate new business opportunities
  • Support branch sales initiatives by identifying opportunities to expand existing customer relationships
  • Promote company products, services, vendor programs, and value-added solutions
  • Develop product knowledge to effectively recommend new products and alternatives
  • Assist with special-order sourcing and product availability research as needed

Cross-Functional Collaboration
  • Partner with Operations, Purchasing, Warehouse, Production, Delivery, and Customer Service teams to ensure seamless order execution
  • Communicate effectively with customers, vendors, internal team members, and management regarding order status and project updates
  • Assist with resolving delivery issues, inventory concerns, and product discrepancies
  • Participate in sales meetings, product training, and continuous improvement initiatives
  • Perform additional duties as assigned

What you'll bring:
  • Strong customer service and relationship-building skills
  • Excellent verbal and written communication abilities
  • Strong organizational, multitasking, and time-management skills
  • Ability to manage multiple priorities in a fast-paced environment
  • Strong attention to detail and commitment to accuracy
  • Ability to effectively communicate and follow up with customers, vendors, team members, and management
  • Strong problem-solving skills with a proactive, team-oriented mindset
  • Eagerness and ability to quickly learn and retain extensive product knowledge
  • High school diploma or equivalent; additional education in Business, Construction, or related field is a plus
  • Previous inside sales, sales support, customer service, or front-line retail sales experience
  • Experience in building materials, lumber, construction supply, industrial distribution, or related industries preferred
  • Knowledge of lumber products, building materials, and construction applications is a plus
  • Proficiency with ERP systems, CRM software, order entry systems, Microsoft Office, and other business applications
  • Spanish bilingual communication skills are a plus
  • Primarily office and sales counter environment within a branch, warehouse, or building materials facility
  • Frequent interaction with customers, warehouse personnel, yard associates, delivery drivers, vendors, and internal teams
  • Ability to sit or stand for extended periods throughout the workday
  • Occasional lifting of product samples, paperwork, or office materials (typically up to 25 pounds)
  • May require occasional overtime or weekend work based on business needs
  • Continuous use of computers, phones, ERP systems, and business software to support customer service and sales operations

What you'll earn:
  • Health Care Benefits
  • Paid Time Off

Benefits for union-represented roles are determined by the applicable collective bargaining agreement and may differ from standard company benefits.
QXO is an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, religion, gender or sexual orientation, national origin, age, disability, or any other protected status.

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