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Inside Claims Representative Jobs in Raleigh, NC

Inside Claims Representative I

Cary, NC · On-site +1

$44K - $71K/yr

Casualty Claims Division Department of Position: Zone Operations Dept Work from: Home (near Raleigh ... This range represents a national range and the actual salary will depend on several factors ...

Inside Claims Representative I

Cary, NC · On-site +1

$44K - $71K/yr

Casualty Claims Division Department of Position: Zone Operations Dept Work from: Home (near Raleigh ... This range represents a national range and the actual salary will depend on several factors ...

Casualty Claims Division Department of Position: Zone Operations Dept Work from: Home (near Raleigh ... This range represents a national range and the actual salary will depend on several factors ...

Casualty Claims Division Department of Position: Zones Dept Work from: Remote Salary Range: $44,936 ... This range represents a national range and the actual salary will depend on several factors ...

Casualty Claims Division Department of Position: Zones Dept Work from: Remote Salary Range: $44,936 ... This range represents a national range and the actual salary will depend on several factors ...

Inside Claims Representative I

Raleigh, NC · On-site +1

$44K - $71K/yr

Casualty Claims Division Department of Position: Zones Dept Work from: Remote Salary Range: $44,936 ... This range represents a national range and the actual salary will depend on several factors ...

Casualty Claims Division Department of Position: Zone Operations Dept Work from: Home (near Raleigh ... This range represents a national range and the actual salary will depend on several factors ...

Labor & Employment Associate

Raleigh, NC · Hybrid

$160K - $200K/yr

... rewards inside a premier business practice. A highly regarded, multi-disciplinary law firm in ... Represent employers and corporate management in state and federal courts against claims involving ...

... representative to insure that all renewals, endorsements, audits, cancellations, claims, finance ... Wellness Plan Statements We value and respect the impact our colleagues make every day both inside ...

... representative to insure that all renewals, endorsements, audits, cancellations, claims, finance ... We value and respect the impact our colleagues make every day both inside and outside our ...

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Showing results 1-20

Inside Claims Representative information

See Raleigh, NC salary details

$11

$19

$28

How much do inside claims representative jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for inside claims representative in Raleigh, NC is $19.30, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.01 per hour, depending on experience, location, and employer.

What is the difference between Inside Claims Representative vs Claims Adjuster?

AspectInside Claims RepresentativeClaims Adjuster
Required CredentialsHigh school diploma or equivalent; insurance licensing may be preferredHigh school diploma or equivalent; state licensing often required
Work EnvironmentOffice setting, primarily indoors, handling claims via phone or computerField or office setting, inspecting damages and interviewing claimants
Employer & Industry UsageInsurance companies, claims departmentsInsurance companies, independent adjusting firms
Common Search & ComparisonYesYes

The Inside Claims Representative primarily handles claims from an office environment, focusing on customer communication and claim processing. Claims Adjusters often inspect damages in the field and may require additional certifications. Both roles are integral to the insurance industry, but they differ in work setting and responsibilities.

What cities near Raleigh, NC are hiring for Inside Claims Representative jobs?

Cities near Raleigh, NC with the most Inside Claims Representative job openings:

Infographic showing various Inside Claims Representative job openings in Raleigh, NC as of September 2026, with employment types broken down into 100% Full Time. Highlights an 83% In-person, and 17% Hybrid job distribution, with an average salary of $40,135 per year, or $19.3 per hour.

Inside Claims Representative I

Raleigh, NC • On-site

Erie Insurance Group
Insurance Services • 5 - 10K employees

Other

Posted 17 days ago


Erie Insurance Group rating

8.8

Company rating: 8.8 out of 10

Based on 84 frontline employees who took The Breakroom Quiz


Job description

Inside Claims Representative I

Under close supervision, handles liability and property claims within designated authority. Resolves coverage and/or liability issues in accordance with applicable state insurance laws, regulations, and procedures.

• Candidates in proximity to Raleigh Branch office are preferred and will work from home.

• Weekday evening shifts and/or Saturday shifts will be required based on business and service level needs.

• The selected candidate will be required to obtain appropriate licensing within 45 days.

• All Employees that work remotely must have access to internet service bandwidth speeds that meet ERIE's requirement of 50 mbps download and 10 mbps upload.

Duties and Responsibilities:

  • Investigate and adjudicate claims within designated authority, ensuring compliance with appropriate statutory laws.
  • Verify coverage, establish and maintain reserves, secure recorded statements, draft and process correspondence, reports and records.
  • Obtain additional information as required to determine liability.
  • Document claim files and facilitate processing of claims in collaboration with other departments.
  • Assign outside experts when necessary to assist in investigation and in support of potential recovery.

Qualifications:

Minimum Educational and Experience Requirements: High school diploma or GED and two years of related claims handling or customer service experience, or equivalent educational experience required. Bachelor's or Associate's degree preferred.

Designations and/or Licenses: Successful completion of Introduction to Insurance (INTRO) and Introduction to Claims (AIC 30) preferred. Obtain appropriate licenses as required by state within 45 days of employment in the role for external applicants and 90 days of employment in the role for internal applicants.

Physical Requirements: Manual Keying/Data Entry/inputting information/computer use; Frequent (50-80%) Climbing/accessing heights; Rarely Ability to move over 50 lbs using lifting aide equipment; Rarely Driving; Never Lifting/Moving 0-20 lbs; Rarely Lifting/Moving 20-50 lbs; Rarely Pushing/Pulling/moving objects, equipment with wheels; Rarely


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