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Inmate Phone Jobs (NOW HIRING)

Pennington County

Booking Technician

Rapid City, SD

$20.98/hr

Ability to enter data and operate a phone and two-way radio. While at the booking counter, must be able to stand or sit for extended periods of time while entering data, type and inventory an inmate ...

BRIDGES OF AMERICA

Corrections Officer

Gainesville, FL

$16.50/hr

Conduct weekend phone monitors to inmate's employers. * Collect and record inmate paychecks. * Conduct all necessary counts, according to written policy. * Conduct intake on all new inmate. * Attend ...

BRIDGES OF AMERICA

Corrections Officer

Gainesville, FL · On-site

$16.50/hr

Conduct weekend phone monitors to inmate's employers. * Collect and record inmate paychecks. * Conduct all necessary counts, according to written policy. * Conduct intake on all new inmate. * Attend ...

BRIDGES OF AMERICA

Operations Technician

Gainesville, FL · On-site

$15/hr

Conduct weekend phone monitors to inmate's employers. * Collect and record inmate paychecks. * Conduct all necessary counts, according to written policy. * Conduct intake on all new inmate. * Attend ...

County of Kittitas, WA

Control Room Clerk

Ellensburg, WA · On-site

$4.6K - $5.9K/mo

Oversee inmate visits with the public by controlling and coordinating physical and electronic ... Greet the general public and assist with their requests or concerns, answers phone and redirect ...

Utah County Sheriff

$23.27 - $26.74/hr

UTAH COUNTY OFFICE OF HUMAN RESOURCE MANAGEMENT 100 East Center, Suite 3800, Provo, UT 84606 Phone ... Review and approve inmate religious diet requests in a timely manner. * Track and maintain records ...

BRIDGES OF AMERICA

Operations Technician

Gainesville, FL · On-site

$15/hr

Conduct weekend phone monitors to inmate's employers. * Collect and record inmate paychecks. * Conduct all necessary counts, according to written policy. * Conduct intake on all new inmate. * Attend ...

GovernmentJobs.com

Receptionist - Detention Center

Bozeman, MT · On-site

$16 - $21.25/hr

Knowledge of multi-line phone systems, two-way radios, and secure facility safety/security protocols. * Familiarity with court paperwork, legal processes, and inmate rights. * Ability to communicate ...

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All JobsInmate Phone Jobs

Inmate Phone information

See salary details

$44K

$73.8K

$89K

How much do inmate phone jobs pay per year?

As of Jul 9, 2026, the average yearly pay for inmate phone in the United States is $73,799.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,500.00 and $85,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Inmate Phone System Technician, and why are they important?

To thrive as an Inmate Phone System Technician, you need a solid background in telecommunications, IT networking, and electronics, usually supported by relevant technical certifications or an associate degree. Proficiency with phone system hardware, VoIP technologies, network diagnostics, and security protocols is essential, as is familiarity with correctional facility-specific software. Strong problem-solving, attention to detail, and effective communication are vital soft skills for troubleshooting issues and coordinating with facility staff. These skills ensure reliable, secure communication services in correctional environments, supporting both operational needs and security protocols.

What are some common challenges faced by professionals managing inmate phone systems, and how can they be addressed?

Professionals overseeing inmate phone systems often encounter challenges such as maintaining system security, ensuring compliance with legal regulations, and managing high call volumes. Balancing the need for monitoring communications with respecting privacy and legal rights is critical. Successful team members regularly collaborate with IT, security, and legal departments to address these issues, implement technological safeguards, and respond to incidents quickly. Continuous training and clear communication protocols are key to overcoming these challenges and ensuring smooth system operation.

What is the difference between Inmate Phone vs Inmate Visitation Coordinator?

AspectInmate PhoneInmate Visitation Coordinator
Required CredentialsHigh school diploma or equivalent; training on phone systemsHigh school diploma; experience in facility coordination
Work EnvironmentCorrectional facilities, phone system roomsCorrectional facilities, visitation areas
Industry UsageManaging inmate phone calls and systemsOrganizing and overseeing inmate visitation schedules
Common Search IntentInmate Phone job roles and responsibilitiesInmate visitation coordination roles

Inmate Phone roles focus on managing inmate communication systems, primarily phone services, while Inmate Visitation Coordinators organize and oversee visitation schedules and procedures. Both positions work within correctional facilities but serve different functions related to inmate communication and visitation management.

What are inmate phone services?

Inmate phone services are systems provided in correctional facilities that allow incarcerated individuals to make phone calls to family, friends, or legal representatives. These services are typically managed by third-party vendors and may have specific rules, such as call time limits and monitored or recorded conversations. Inmates usually pay for these calls, and rates can vary depending on the facility and service provider. The purpose of these services is to help inmates maintain communication with the outside world while ensuring security and compliance with facility policies.

Booking Technician

Pennington County

Rapid City, SD

$20.98/hr

Full-time

Re-posted 16 days ago

Job description

Position Description The Booking Technician is responsible for booking inmates in and out, maintaining inmate accounts and assisting booking staff as needed. This process requires close and courteous interaction with inmates, attention to detail and the ability to handle multiple tasks simultaneously. Position Functions Provide exceptional customer service to inmates, visitors, professional and public service partners.

Control movement within the secure side of the facility, to include inmates, visitors and staff. Serve as the last line of defense in the secure control room during major incidents. Monitor security cameras for officer and inmate safety.

Enter and release inmate property. Manage inmate money accounts, to include deposits and withdrawals, and enter, collect and manage inmate bond and fee payments. Serve as the primary point of contact for public and professional inquires, requests for inmate information to the clerk of courts, attorneys, probation, patrol and other public service partners.

Verify intake and release information, to include identification, charges and hold details. Attend meetings as trainings as required. Perform related duties as assigned by supervisor.

Maintain compliance with all county policies and procedures. This job specification should not be construed to imply that these requirements are the exclusive duties of the position. Incumbents may be required to follow any other instructions, and to perform any other related duties, as may be required Qualifications HS Diploma or GED required.

Two years' experience with financial account management, security systems or entering confidential information into computer databases. Preference for those with work experience in the court or criminal justice system. Additional Information Working Environment: Work is typically performed in an office in a correctional facility.

Work requires the use of protective devices, such as masks, goggles, gloves, etc. This position includes close contact with inmates. Physical Requirements: Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA, and other federal, state and local standards, including meeting qualitative and quantitative productivity standards.

Ability to maintain regular, punctual attendance consistent with the ADA, FMLA, and other federal, state and local standards. Must be able to move up to 20 pounds unassisted and move 40 pounds with assistance. Must be able to communicate clearly and effectively on telephone, in-person and in writing.

When assigned to the control room, must be able to work in a confined environment while seated in front of multiple monitors for the duration of an 8- to 12-hour shift. Ability to enter data and operate a phone and two-way radio. While at the booking counter, must be able to stand or sit for extended periods of time while entering data, type and inventory an inmate's property.

Ability to hear, bend, stoop and lift.

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