Infrastructure Solutions Engineer Jobs in Edmonds, WA

Job Summary:
JPMorgan Chase is one of the oldest financial institutions, known for offering innovative financial solutions. They are seeking a Lead Infrastructure Engineer to design, build, and optimize infrastructure platforms while leading connectivity service delivery across the Americas.
Responsibilities:
• Design and implement scalable, resilient infrastructure architectures that support business-critical applications and services.
• Oversee service delivery for all connectivity projects across the Americas, ensuring solutions are implemented on time, within budget and to defined quality standards
• Collaborate with stakeholders to translate business requirements into technical infrastructure solutions.
• Coordinate with telecom service providers, vendors, and internal engineering teams throughout the delivery lifecycle – from design to acceptance testing and handover to operations. Maintain strong relationships with key suppliers, driving performance against SLAs and service improvement plans.
• Track project progress, identify risks and implement mitigation plans to ensure seamless delivery and stakeholder satisfaction. Manage change control, cost governance, and documentation across all connectivity projects.
• Support regional and global network strategy execution, contributing to process improvements and service optimization initiatives.
• Contribute to capacity planning, data analytics and reporting, transforming delivery data into actionable insights for senior management.
• Lead the evaluation and adoption of emerging technologies to continuously improve platform reliability and performance.
• Mentor and guide junior engineers, fostering a culture of continuous learning and technical excellence.
• Uses enterprise-authorized AI capabilities within the work environment to accelerate infrastructure analysis, option evaluation, and design documentation, validating outputs and handling data according to sensitivity and security requirements.
• Applies reuse-first, AI-assisted practices within delivery and automation routines to identify recurring issues and validate remediation options, ensuring changes are traceable/auditable and aligned to resiliency and security expectations.
Qualifications:
Required:
• Formal training or certification on infrastructure engineering concepts and 5+ years applied experience.
• Expertise in cloud platforms such as AWS, Azure, or GCP, including compute, storage, and networking services.
• Proven experience in project or service delivery management is required.
• Deep knowledge of networking and telecommunications technologies (Layers 0-3), including dark fiber, DWDM, Ethernet, IP-VPN, DIA, broadband, cellular and satellite connectivity.
• Experience working with telecom service providers and managed service providers, including contract and SLA oversight.
• Excellent communication and stakeholder management skills, with the ability to influence and build trust across business and technical domains.
• Solid organizational and time management skills, with the ability to manage multiple concurrent project across geographies.
• Demonstrated experience using enterprise-authorized AI capabilities within the work environment to support infrastructure engineering workflows with strong validation habits and awareness of data sensitivity.
• Ability to review and validate AI-assisted recommendations before implementation, escalating when uncertain and ensuring outcomes align to resiliency, security, and auditability expectations.
• Infrastructure recommendations before adoption, escalating uncertainty and ensuring outcomes align to resiliency, security, and auditability expectations.
Preferred:
• Experience within a global financial services or regulated enterprise environment is preferred.
• Experience using Atlassian tools (Jira and Confluence) for workflow, documentation and reporting.
• Familiarity with cloud connectivity and hybrid architectures.
• Relevant cloud certifications (e.g., AWS Solutions Architect, Azure Administrator).
• Data analytical skills – ability to interrogate, model and visualise large datasets to identify trends, cost drivers, or delivery risks.
• Experience in financial services or other highly regulated industries.
Company:
With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets. Founded in 2000, the company is headquartered in New York, USA, with a team of 10001+ employees. The company is currently Late Stage.