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Information Technology Operations Manager Jobs in Philadelphia, PA

...   - To manage and/or assist in ongoing projects and day-to-day demands   - Organize ...   - Technologies we work with:     NinjaOne RMM     Unifi/Ubiquiti ...

Help Desk and IT Support: Manage a Help Desk Lead and IT Support Technicians handling 700+ tickets ... Qualifications: * 5-8 years of IT operations experience, including at least 2 years managing a team.

... Operations & Intelligence, and Enterprise Service Management. We help organizations operate, secure, and modernize complex environments by unifying infrastructure, networking, data, security ...

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Information Technology Operations Manager information

See Philadelphia, PA salary details

$43.9K

$109.9K

$165K

How much do information technology operations manager jobs pay per year?

As of Aug 30, 2026, the average yearly pay for information technology operations manager in Philadelphia, PA is $109,888.00, according to ZipRecruiter salary data. Most workers in this role earn between $84,800.00 and $131,700.00 per year, depending on experience, location, and employer.

What is the difference between Information Technology Operations Manager vs Network Operations Center (NOC) Manager?

AspectInformation Technology Operations ManagerNetwork Operations Center (NOC) Manager
CredentialsIT certifications (e.g., CompTIA, Cisco), management experienceNetworking certifications (e.g., CCNA, CCNP), technical expertise
Work EnvironmentIT departments, cross-functional teams, various industriesNetwork monitoring centers, telecommunications, ISPs
Employer & Industry UsageBusinesses with IT infrastructure, corporate IT departmentsTelecom companies, internet service providers, large enterprises
Common Search & ComparisonFocuses on overall IT operations managementFocuses on network monitoring and incident response

The main difference is that an Information Technology Operations Manager oversees the broader IT infrastructure and services within an organization, while a Network Operations Center (NOC) Manager specializes in managing network monitoring, troubleshooting, and incident response. Both roles require technical knowledge, but their scope and focus differ significantly.

What cities near Philadelphia, PA are hiring for Information Technology Operations Manager jobs?

Cities near Philadelphia, PA with the most Information Technology Operations Manager job openings:

Infographic showing various Information Technology Operations Manager job openings in Philadelphia, PA as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $109,888 per year, or $52.8 per hour.

IT Operations Manager

Mount Laurel, NJ • On-site

MyManagedTech
IT Services • 1 - 10 employees

$90K/yr

Other

Re-posted 21 days ago


Job description

Job Overview:
  Effectively work with and lead a team of capable engineers. Solve problems and present solutions for day-to-day issues and long term projects. Plan effectively for future changes (i.e. Windows 10 end-of-life, changes to  Microsoft MFA). Work within client environments to maintain a secure and highly available environment. Communicate with fellow engineers, vendors, and clients to promote a professional and positive environment.

Job Responsibilities:
  - Serve as a team leader and escalation resource with regard to network and systems administration 
  - To manage and/or assist in ongoing projects and day-to-day demands
  - Organize, coordinate, and prioritize multiple activities and resources (i.e. people, equipment, and supplies) and adhere to project schedules
  - Maintain complete and accurate documentation that can be referenced by other technicians easily and effectively

Knowledge Required:
  - Networking: 
    Layer 2 and 3 switching, NAS/SAN, VLANs, DNS, DHCP, Routing, VPN and related protocols 
  - Concepts:
    Backup and Disaster Recovery
    Device Security Standards    
  - Technologies we work with: 
    NinjaOne RMM
    Unifi/Ubiquiti
    Synology NAS
    Windows Server (2012, 2019, etc) and associated roles
      FSMOs
      Active Directory
      RRAS
      DHCP
      DNS
    Microsoft 365 Management 
      Microsoft 365 Admin Center, Entra ID, Azure, Exchange, Teams
      Microsoft Licensing and related best-practices

Key Skills:
  - Communication - Whether through written or oral communication, always keep in mind the audience and setting, and express information in a respectful manner that is conducive to teamwork and maintaining a positive environment
  - Customer Service - An ability to effectively work with those who may lack knowledge in IT, build positive relationships with customers and vendors, and resolve concerns or issues that clients may present
  - Problem Solving - Identify problems in an environment, and develop solutions that efficiently resolve issues 
  - Attention to Detail - In writing documentation, implementing solutions, or planning projects, mind details and be aware of the side effects specific actions may produce

Education and Experience:
  Ten (10) years of experience in this or a related position