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Information Technology Contractor Jobs in Raleigh, NC

WSP

Technology Manager, Intelligent Mobility

Raleigh, NC · On-site

$90 - $120/hr

Position Summary The Technology Manager is the Contractor's single point of accountability for the ... Stand up and manage IT Service Desk operations and supporting ITSM processes (incident, problem ...

Ask IT consulting

Mainframe Developer

Raleigh, NC · On-site

$47.75 - $61.25/hr

Company Description Ask IT Consulting Inc. visualizes itself as a leader in IT services and ... month) contractor assignment. The selected candidate will fill the role of Specialist on the ...

Ask IT consulting

Curam Developer

Durham, NC · On-site

Company Description Ask IT Consulting Inc, backed by a $500 million Microtek group company ... The NC Department of Health and Human Services seeks a contractor resource to assist with the ...

Ask IT consulting

Curam Developer

Durham, NC · On-site

Client seeks a contractor resource to assist with the development and implementation of clients ... through Technology using Curam Software. This resource will have significant delivery ...

Ask IT consulting

Test Scripts Writer

Durham, NC · On-site

$28/hr

The NC Department of Health and Human Services seeks contractor resources to assist with the ... through Technology (NC FAST) as a Test Scripts Writer. Duties include analyzing business ...

Eaton

Senior Manager, IT Sales Operations

Raleigh, NC · On-site

$165K - $242K/yr

The Senior Manager, IT Sales Operations is responsible for the strategy, governance, delivery, and ... professionals, managers, contractors, and strategic partners. • Foster a culture of ...

Eaton

Senior Manager, IT Sales Operations

Raleigh, NC · On-site

$165K - $242K/yr

The Senior Manager, IT Sales Operations is responsible for the strategy, governance, delivery, and ... managers, contractors, and strategic partners. Foster a culture of accountability, innovation ...

Ask IT consulting

QA Tester

Durham, NC · On-site

Ask IT is a minority-owed enterprise; it has been founded on providing the highest quality possible ... The NC Department of Health and Human Services seeks a contractor resource to assist with the ...

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Information Technology Contractor information

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$38

How much do information technology contractor jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for information technology contractor in Raleigh, NC is $22.04, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $22.88 per hour, depending on experience, location, and employer.

What does an information technology contractor do?

An Information Technology (IT) Contractor is a professional who provides specialized IT services to businesses on a contractual basis. They may work on short-term or long-term projects, handling tasks such as software development, network administration, cybersecurity, or IT support. Unlike full-time employees, contractors are typically self-employed or work through an agency, offering flexibility in project selection and work schedule. Their expertise is often sought after for specific technical needs, system upgrades, or temporary staffing solutions.

What are the key skills and qualifications needed to thrive as an information technology contractor?

To thrive as an Information Technology Contractor, you need a strong background in IT infrastructure, troubleshooting, system administration, and networking, typically supported by a relevant degree or industry certifications. Familiarity with tools such as Windows/Linux operating systems, cloud platforms, cybersecurity frameworks, and certifications like CompTIA, Cisco, or Microsoft are highly valuable. Excellent problem-solving abilities, adaptability, and strong communication are essential soft skills for effectively interacting with clients and team members. These skills and qualities are crucial because IT contractors often work independently across diverse projects and must quickly address client needs in dynamic environments.

What does a typical workday look like for an information technology contractor?

A typical day for an Information Technology Contractor often involves assessing client IT systems, troubleshooting technical issues, implementing solutions, and ensuring systems run smoothly. Depending on the project, you might set up networks, migrate data, update software, or enhance cybersecurity measures. Contractors frequently work both independently and in collaboration with in-house IT teams or other vendors to achieve project goals. Flexibility is common, as priorities can shift quickly based on client needs or urgent incidents. This dynamic environment offers valuable experience with varied technologies and provides opportunities to develop a broad skill set.

What cities near Raleigh, NC are hiring for Information Technology Contractor jobs?

Cities near Raleigh, NC with the most Information Technology Contractor job openings:

Information Technology Contractor jobs near you
Infographic showing various Information Technology Contractor job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 22% Part Time, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $45,834 per year, or $22 per hour.

Technology Manager, Intelligent Mobility

WSP

Raleigh, NC • On-site

$90 - $120/hr

Other

Re-posted 18 days ago

WSP rating

8.6

Company rating: 8.6 out of 10

Based on 69 frontline employees who took The Breakroom Quiz

18th of 72 rated business consultants

Job description

Position Summary

The Technology Manager is the Contractor’s single point of accountability for the implementation, delivery, and ongoing oversight of all Customer Service Center Technology (CCT) activities. This role owns day‑to‑day planning, coordination, execution, and control across the full CCT scope including contact center technology, data network, security, and the IT Service Desk. The Technology Manager is accountable for carrying the solution from implementation through go‑live, hyper‑care, and knowledge transfer to Project Closeout.

The Technology Manager is the primary technical interface to WSP’s client, holding both WSP IT staff and technology partners accountable to scope, schedule, and performance commitments.

Key Responsibilities
  • Serve as the single point of accountability for CCT technology delivery, representing WSP to the client and program leadership on all technology matters.
  • Own end‑to‑end planning, coordination, execution, and control of the three CCT technology domains — contact center technology, data network/security, and IT Service Desk — ensuring integrated delivery across all three.
  • Lead the contact center technology implementation, including CCaaS platform, IVR/IVA, omnichannel routing, and integration to the back‑office/case‑management environment.
  • Oversee data network and security delivery, ensuring the solution meets applicable public‑sector security, privacy (e.g., PCI, PII), and conformance requirements.
  • Stand up and manage IT Service Desk operations and supporting ITSM processes (incident, problem, change, request) aligned to ITIL practice.
  • Establish and run delivery governance: integrated schedule, risk and issue management, change control, quality management, and stakeholder status reporting.
  • Direct hyper‑care support immediately following go‑live, ensuring rapid triage and resolution and operational stability through the stabilization period.
  • Plan and execute structured knowledge transfer — documentation, runbooks, and training for client and operations teams — culminating in formal Project Closeout and transition to steady‑state operations.
  • Manage technology vendors and subcontractors against SLAs and the Technology Conformance Matrix, holding partners accountable for performance throughout the lifecycle.
Required Qualifications
  • Senior IT professional with a demonstrated record delivering complex, multi‑workstream technology programs as a single point of accountability.
  • Public sector IT service delivery experience, including delivery governance and client‑facing accountability in a contractual environment.
  • Hands‑on contact center technology experience: CCaaS platforms, IVR/IVA, omnichannel routing, and back‑office/case‑management integration.
  • Strong command of the full delivery lifecycle — implementation, go‑live, hyper‑care, knowledge transfer, and closeout.
  • Working knowledge of data network/security and IT Service Desk / ITSM operations.
  • Excellent written and verbal communication; able to serve as the client‑facing technical lead.
  • Based in or willing to relocate to the Raleigh, NC area.
Preferred Qualifications
  • Experience in tolling, transportation, or mobility programs, particularly Customer Service Center or back‑office system implementations.
  • PMP and/or ITIL certification.
  • Experience managing technology partners against a conformance matrix or equivalent contractual technical baseline.
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