The Incident Commander / Command and Control Analyst serves as the focal point during active incidents, ensuring the right teams are engaged quickly, communications are clear and timely, emergency ...
The Incident Commander / Command and Control Analyst serves as the focal point during active incidents, ensuring the right teams are engaged quickly, communications are clear and timely, emergency ...
The Incident Commander / Command and Control Analyst serves as the focal point during active incidents, ensuring the right teams are engaged quickly, communications are clear and timely, emergency ...
The Incident Commander / Command and Control Analyst serves as the focal point during active incidents, ensuring the right teams are engaged quickly, communications are clear and timely, emergency ...
CAMPUS SAFETY - Operations Lieutenant
Berrien Springs, MI · On-site
$16 - $22/hr
They are responsible to provide oversight for all investigations and capable of assuming incident command or other incident command post roles. This includes being available for response 24/7 ...
CAMPUS SAFETY - Operations Lieutenant
Berrien Springs, MI · On-site
$16 - $22/hr
They are responsible to provide oversight for all investigations and capable of assuming incident command or other incident command post roles. This includes being available for response 24/7 ...
Fire Prevention Manager
Holland, MI · On-site
Act as Incident Commander during emergencies and disasters * Facilitate and maintain positive relationships with outside responding agencies (fire, police, ems, hazmat), and insurance and code ...
Quick apply
Fire Prevention Manager
Holland, MI · On-site
Act as Incident Commander during emergencies and disasters * Facilitate and maintain positive relationships with outside responding agencies (fire, police, ems, hazmat), and insurance and code ...
Operations Research Analyst - Secret Clearance Required
Harrison Township, MI · On-site
$95K - $112K/yr
... Incident Command System, ICS-100, IS-00200.c, Basic Incident Command System for Initial Response, and IS-00700.b, An Introduction to the National Incident Management System. (6) MQ 6- Experience ...
Quick apply
Operations Research Analyst - Secret Clearance Required
Harrison Township, MI · On-site
$95K - $112K/yr
... Incident Command System, ICS-100, IS-00200.c, Basic Incident Command System for Initial Response, and IS-00700.b, An Introduction to the National Incident Management System. (6) MQ 6- Experience ...
Operations Research Analyst - Secret Clearance Required
Harrison Township, MI · On-site
$95K - $112K/yr
... Incident Command System, ICS-100, IS-00200.c, Basic Incident Command System for Initial Response, and IS-00700.b, An Introduction to the National Incident Management System. (6) MQ 6- Experience ...
Operations Research Analyst - Secret Clearance Required
Harrison Township, MI · On-site
$95K - $112K/yr
... Incident Command System, ICS-100, IS-00200.c, Basic Incident Command System for Initial Response, and IS-00700.b, An Introduction to the National Incident Management System. (6) MQ 6- Experience ...
Industrial Firefighter/Emergency Response Technician, BlueOval Battery Park Michigan- PACK
Marshall, MI · On-site
$17.25 - $23/hr
... Incident Command System (ICS) Support: o Operate effectively within the established Incident Command System (ICS) structure during emergencies. o Follow direct orders, maintain accountability, and ...
Industrial Firefighter/Emergency Response Technician, BlueOval Battery Park Michigan- PACK
Marshall, MI · On-site
$17.25 - $23/hr
... Incident Command System (ICS) Support: o Operate effectively within the established Incident Command System (ICS) structure during emergencies. o Follow direct orders, maintain accountability, and ...
Construction Manager
Midland, MI · On-site
NIMS IS 100 Introduction Incident Command System Equivalent Experience: Within 6 months of hire or transfer Qualification Source: Credential: NIMS IS 700: NIMS IS 700 Introduction National Incident ...
Construction Manager
Midland, MI · On-site
NIMS IS 100 Introduction Incident Command System Equivalent Experience: Within 6 months of hire or transfer Qualification Source: Credential: NIMS IS 700: NIMS IS 700 Introduction National Incident ...
NIMS IS 100 Introduction Incident Command System Essential: true Credential: NIMS IS 700: NIMS IS 700 Introduction National Incident Mgt System Essential: true Required Education Education: ASSOC ...
NIMS IS 100 Introduction Incident Command System Essential: true Credential: NIMS IS 700: NIMS IS 700 Introduction National Incident Mgt System Essential: true Required Education Education: ASSOC ...
NIMS IS 100 Introduction Incident Command System Equivalent Experience: Within 6 months of hire or transfer Credential: NIMS IS 700: NIMS IS 700 Introduction National Incident Mgt System Equivalent ...
NIMS IS 100 Introduction Incident Command System Equivalent Experience: Within 6 months of hire or transfer Credential: NIMS IS 700: NIMS IS 700 Introduction National Incident Mgt System Equivalent ...
NIMS IS 100 Introduction Incident Command System Equivalent Experience: Within 6 months of hire or transfer Qualification Source: Essential: true Credential: NIMS IS 700: NIMS IS 700 Introduction ...
NIMS IS 100 Introduction Incident Command System Equivalent Experience: Within 6 months of hire or transfer Qualification Source: Essential: true Credential: NIMS IS 700: NIMS IS 700 Introduction ...
Security Officer I, PRN
$15 - $18/hr
Assists in Incident Command situations, psychiatric patient evaluations and management, duress alarms, conflict situations, and hazardous materials/waste spills. Responds and assists with all medical ...
Security Officer I, PRN
$15 - $18/hr
Assists in Incident Command situations, psychiatric patient evaluations and management, duress alarms, conflict situations, and hazardous materials/waste spills. Responds and assists with all medical ...
Deliver Hospital Incident Command System (HICS) training for hospital leadership and response personnel (20%) Community & Regional Coordination * Serve as a point of contact for community partners ...
Deliver Hospital Incident Command System (HICS) training for hospital leadership and response personnel (20%) Community & Regional Coordination * Serve as a point of contact for community partners ...
Act as incident command for Emergency Response Team for any incidents during shift. REQUIRED EDUCATION AND EXPERIENCE: * HS Diploma or GED required. * Minimum of 5 years' experience supervising ...
Act as incident command for Emergency Response Team for any incidents during shift. REQUIRED EDUCATION AND EXPERIENCE: * HS Diploma or GED required. * Minimum of 5 years' experience supervising ...
Manager Rehab Services
Saginaw, MI · On-site
NIMS IS 100 Introduction Incident Command System Equivalent Experience: Within 6 months of hire or transfer Credential: NIMS IS 700: NIMS IS 700 Introduction National Incident Mgt System Equivalent ...
Manager Rehab Services
Saginaw, MI · On-site
NIMS IS 100 Introduction Incident Command System Equivalent Experience: Within 6 months of hire or transfer Credential: NIMS IS 700: NIMS IS 700 Introduction National Incident Mgt System Equivalent ...
Production Supervisor
Muskegon, MI · On-site
Act as incident command for Emergency Response Team for any incidents during shift. REQUIRED EDUCATION AND EXPERIENCE: * HS Diploma or GED required. * Minimum of 5 years' experience supervising ...
Production Supervisor
Muskegon, MI · On-site
Act as incident command for Emergency Response Team for any incidents during shift. REQUIRED EDUCATION AND EXPERIENCE: * HS Diploma or GED required. * Minimum of 5 years' experience supervising ...
Act as incident command for Emergency Response Team for any incidents during shift. REQUIRED EDUCATION AND EXPERIENCE: * HS Diploma or GED required. * Minimum of 5 years' experience supervising ...
Act as incident command for Emergency Response Team for any incidents during shift. REQUIRED EDUCATION AND EXPERIENCE: * HS Diploma or GED required. * Minimum of 5 years' experience supervising ...
NIMS IS 100 Introduction Incident Command System Within 6 months of hire or transfer NIMS IS 700: NIMS IS 700 Introduction National Incident Mgt System Within 6 months of hire or transfer NIMS IS 200:
NIMS IS 100 Introduction Incident Command System Within 6 months of hire or transfer NIMS IS 700: NIMS IS 700 Introduction National Incident Mgt System Within 6 months of hire or transfer NIMS IS 200:
... incident occurs. * Operate the command center's radio system in both stressful and non-stressful ... situations. * Field incoming phone calls from patrons, citizens, and colleagues from other business ...
... incident occurs. * Operate the command center's radio system in both stressful and non-stressful ... situations. * Field incoming phone calls from patrons, citizens, and colleagues from other business ...
... incident occurs. * Operate the command center's radio system in both stressful and non-stressful ... situations. * Field incoming phone calls from patrons, citizens, and colleagues from other business ...
... incident occurs. * Operate the command center's radio system in both stressful and non-stressful ... situations. * Field incoming phone calls from patrons, citizens, and colleagues from other business ...
Incident Command information
What are the key skills and qualifications needed to thrive as an Incident Commander, and why are they important?
To thrive as an Incident Commander, you need strong leadership, decision-making skills, and thorough knowledge of emergency response protocols, typically supported by relevant certifications such as ICS (Incident Command System) training. Familiarity with emergency management tools, communication systems, and resource-tracking software is crucial. Exceptional communication, composure under pressure, and the ability to coordinate diverse teams are vital soft skills. These competencies ensure effective crisis management, minimize risks, and facilitate swift, organized responses to emergencies.
What are some common challenges faced by professionals in Incident Command roles, and how can they be managed effectively?
Professionals in Incident Command often encounter challenges such as rapidly changing situations, coordinating multiple teams, and maintaining clear communication under pressure. Effectively managing these issues requires strong leadership, adaptability, and a solid grasp of established incident command protocols. Regular training, clear delegation of tasks, and the use of real-time communication tools can significantly improve team coordination and response effectiveness during emergencies.
What is the difference between Incident Command vs Firefighter?
| Aspect | Incident Command | Firefighter |
|---|---|---|
| Required credentials | Emergency management training, certifications like ICS, NIMS | Firefighter certification, EMT/paramedic licenses |
| Work environment | Command centers, incident sites, coordination roles | Fire scenes, rescue operations, emergency response |
| Employer & industry usage | Emergency management agencies, fire departments, disaster response teams | Fire departments, rescue services, emergency response units |
Incident Command and Firefighter roles often overlap during emergencies, but Incident Command focuses on managing and coordinating the response, while Firefighters are directly involved in suppression and rescue efforts. Both roles require specialized training and are essential in emergency situations, but their responsibilities and work environments differ significantly.
What is Incident Command?
Incident Command refers to a standardized, on-scene management system used to coordinate emergency response operations. It is designed to enable effective and efficient incident management by integrating facilities, equipment, personnel, procedures, and communications within a common organizational structure. The Incident Command System (ICS) is widely used by fire, police, emergency medical services, and other agencies during emergencies such as natural disasters, accidents, or terrorist events. ICS helps ensure a coordinated response, clear leadership, and safety for responders and the public.
What are popular job titles related to Incident Command jobs in Michigan? For Incident Command jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Incident Command jobs in Michigan look for? The top searched job categories for Incident Command jobs in Michigan are:
What cities in Michigan are hiring for Incident Command jobs? Cities in Michigan with the most Incident Command job openings:
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 8 days ago
General Motors rating
8.2
General Motors
Based on 304 frontline employees who took The Breakroom Quiz
7.4
Automakers average
Based on 6,262 frontline employees who took The Breakroom Quiz
Job description
Job Description
This role is categorized as hybrid. This means the successful candidate is expected to report to Warren Global Technical Center or Austin Technical Center three times per week, at minimum [or other frequency dictated by the business if more than 3 days].
The Role
The Major Incident Management Command and Control team is the central coordination function for major incident response. This role is responsible for engaging, coordinating, and helping drive response to P1 incidents and to P2 issues that could escalate to P1. The Incident Commander / Command and Control Analyst serves as the focal point during active incidents, ensuring the right teams are engaged quickly, communications are clear and timely, emergency governance processes are followed, and mitigation efforts remain organized until service is stabilized.
This is a high-energy, dynamic role that interfaces with nearly every team and group within GM IT. The ideal candidate is calm under pressure, highly organized, technically fluent, and able to communicate clearly while coordinating multiple teams during fast-moving operational events.
What You'll Do
Your Skills & Abilities (Required Qualifications)
Core competencies
What success looks like
What Can Give You a Competitive Advantage (Preferred Qualifications)
This job may be eligible for relocation benefits.
Compensation:
GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP NOW OR IN THE FUTURE. THIS INCLUDES DIRECT COMPANY SPONSORSHIP, ENTRY OF GM AS THE IMMIGRATION EMPLOYER OF RECORD ON A GOVERNMENT FORM, AND ANY WORK AUTHORIZATION REQUIRING A WRITTEN SUBMISSION OR OTHER IMMIGRATION SUPPORT FROM THE COMPANY (e.g., H-1B, OPT, STEM OPT, CPT, TN, J-1, etc.)
#LI-CC1
About GM
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
Why Join Us
We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.
Benefits Overview
From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources.
Non-Discrimination and Equal Employment Opportunities (U.S.)
General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.
All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws.
We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire.
Accommodations
General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, emailus or call us at 1-800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
This role is categorized as hybrid. This means the successful candidate is expected to report to Warren Global Technical Center or Austin Technical Center three times per week, at minimum [or other frequency dictated by the business if more than 3 days].
The Role
The Major Incident Management Command and Control team is the central coordination function for major incident response. This role is responsible for engaging, coordinating, and helping drive response to P1 incidents and to P2 issues that could escalate to P1. The Incident Commander / Command and Control Analyst serves as the focal point during active incidents, ensuring the right teams are engaged quickly, communications are clear and timely, emergency governance processes are followed, and mitigation efforts remain organized until service is stabilized.
This is a high-energy, dynamic role that interfaces with nearly every team and group within GM IT. The ideal candidate is calm under pressure, highly organized, technically fluent, and able to communicate clearly while coordinating multiple teams during fast-moving operational events.
What You'll Do
- Serve as the central coordination point for major incidents, critical service degradations, and P2 issues that are at risk of escalating to P1
- Leverage the GM toolset, including ServiceNow, PagerDuty, Slack, and Microsoft Teams, to open, coordinate, and manage major incident response activities
- Validate P1 incidents before automated workflows are run from ticket promotion, including targeted engagement, Slack channel creation, and Teams channel generation for live incident communication
- Perform rapid triage to assess incident scope, business impact, urgency, and escalation path
- Send targeted incident notifications with clean, concise information to the right technical teams, leaders, and stakeholders
- Engage the necessary technical teams quickly so investigation and mitigation can begin without delay
- Lead incident bridges and command and control activities during active incidents
- Maintain accurate real-time documentation of actions, decisions, owners, timelines, and next steps throughout the incident lifecycle
- Coordinate structured updates to leadership, stakeholders, and affected support teams during active incidents
- Manage emergency change governance during major incidents, including support for Emergency CAB processes for break/fix changes managed by the ETO Command and Control team
- Generate and collect incident summaries that support the post-incident review process
- Assist teams in driving and troubleshooting P2 issues as needed
- Support incident closure activities, including final communications, handoff items, and post-incident review preparation
- Identify recurring patterns, process gaps, and operational improvement opportunities from incident trends
- Coordinate and run the weekly Enterprise Operations Review meeting
- Support ServiceNow validation testing
- Participate in Cyber Recovery test events
- Support PagerDuty maintenance and education
Your Skills & Abilities (Required Qualifications)
- Bachelor's degree in information technology, computer science, engineering, business, or equivalent practical experience
- 5+ years of experience in incident management, command center operations, production support, network operations, service operations, site reliability engineering, or a similar environment
- Experience coordinating high-severity incidents across multiple teams in a fast-paced enterprise setting
- Strong verbal and written communication skills, including the ability to provide concise, actionable updates during high-pressure situations
- Strong understanding of incident severity models, escalation workflows, and service restoration practices
- Knowledge of technology stacks across multiple layers of the environment
- Understanding of networking terminology and core infrastructure concepts
- Ability to assist teams with basic troubleshooting during active incidents
- Demonstrated ability to make sound decisions under pressure with incomplete information
- Experience using incident and collaboration tools such as ServiceNow, PagerDuty, Slack, and Microsoft Teams
- Strong organizational skills with the ability to track multiple workstreams simultaneously during live incidents
- Ability to work in a rotational, after-hours, or on-call support environment if required
Core competencies
- Incident leadership
- Command presence
- Structured communication
- Escalation judgment
- Cross-functional coordination
- Prioritization under pressure
- Real-time documentation
- Stakeholder management
- Operational discipline
- Basic technical troubleshooting
- Continuous improvement mindset
What success looks like
- P1 and high-risk P2 incidents are triaged quickly and escalated appropriately
- The right responders are engaged without delay and response activities are coordinated effectively
- Stakeholders receive timely, clear, and actionable updates
- Incident timelines, records, and communication channels are complete and well maintained
- Emergency change governance is handled in a disciplined and timely manner during active incidents
- Service restoration efforts remain focused, organized, and measurable
- Post-incident summaries and review inputs are completed with strong operational discipline
What Can Give You a Competitive Advantage (Preferred Qualifications)
- Experience in an enterprise command center, major incident management office, or 24x7 operations environment
- Familiarity with ITIL incident management practices
- Experience supporting cloud platforms, distributed systems, SaaS applications, or customer-facing digital services
- Exposure to post-incident reviews, root cause analysis, and continuous improvement programs
- Experience working across infrastructure, application, security, vendor, and business support teams
- Knowledge of operational reporting, service health monitoring, and incident trend analysis
This job may be eligible for relocation benefits.
Compensation:
- The expected base compensation for this role is: $119,200 - $175,450. Actual base compensation within the identified range will vary based on factors relevant to the position.
- Bonus Potential: An incentive pay program offers payouts based on company performance, job level, and individual performance.
- Benefits: GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more.
GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP NOW OR IN THE FUTURE. THIS INCLUDES DIRECT COMPANY SPONSORSHIP, ENTRY OF GM AS THE IMMIGRATION EMPLOYER OF RECORD ON A GOVERNMENT FORM, AND ANY WORK AUTHORIZATION REQUIRING A WRITTEN SUBMISSION OR OTHER IMMIGRATION SUPPORT FROM THE COMPANY (e.g., H-1B, OPT, STEM OPT, CPT, TN, J-1, etc.)
#LI-CC1
About GM
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
Why Join Us
We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.
Benefits Overview
From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources.
Non-Discrimination and Equal Employment Opportunities (U.S.)
General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.
All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws.
We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire.
Accommodations
General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, emailus or call us at 1-800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
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About General Motors
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General Motors is a company with global scale and capabilities, headquartered in Detroit, Michigan, with employees around the world. The company employs over 165,000 people, serves six continents, operates across 22 time zones, and has a diverse workforce speaking 75 languages1. GM’s vision is to drive the world forward by pioneering innovations that move and connect people to what matters. The company is working towards an all-electric future with its new Ultium Platform and is pushing transportation options beyond our wildest imaginations with autonomous vehicles. GM is also committed to becoming the most inclusive company in the world.
Industry
Transportation equipment manufacturing
Company size
10,000+ Employees
Headquarters location
Detroit, MI, US
Year founded
1908