Incident Command Jobs in Hawaii (NOW HIRING)

We are seeking experienced NOC Engineers to support a mission-critical Department of Defense network operations environment. This position is responsible for monitoring, operating, troubleshooting, and restoring complex transport optical and IP network services while ensuring maximum network availability and reliability. The ideal candidate will have experience in network operations centers (NOCs), telecom environments, transport optical networks, or enterprise IP networking and possess a current Top Secret clearance.

This role offers the opportunity to support advanced command-and-control networking capabilities that enable real-time communications and interoperability across multiple operational environments. Candidates must be comfortable working in a 24x7x365 operations environment and supporting rotating shifts.

• Execute network operations activities including configuration, monitoring, and analysis of customer circuits across optical and electro-optical multiplexers, routers, and switches.
• Perform real-time circuit redesigns and alternate routing actions to restore customer connectivity during planned and unplanned outages.
• Monitor network alarms through platform-specific network management tools and proactively identify network issues.
• Support incident response activities and service restoration efforts to minimize operational impacts.
• Work directly with internal and external customers, engineering teams, vendors, and government stakeholders to ensure high network availability.
• Perform change management activities including hardware replacements, software configurations, upgrades, and ASI management.
• Utilize incident management systems to document outages, degradation events, troubleshooting actions, escalations, and resolutions throughout the incident lifecycle.
• Analyze and resolve network incidents involving routing, switching, transport systems, and telecommunications infrastructure.
• Support fault isolation, escalation management, and coordination across multiple engineering tiers.
• Maintain operational documentation and provide detailed updates through ticketing and reporting systems.

• Minimum 8 years of overall IT or telecommunications experience with at least 3 years supporting transport optical networking or IP networking environments.
• Active DoD Top Secret clearance with eligibility for SCI access.
• Current CompTIA Security+ CE certification.
• Experience supporting Telecom NOC or Network Operations Center environments.
• Hands-on experience with:
  • Cisco networking technologies
  • Juniper networking technologies
  • MPLS networks
  • SDH/SONET environments
  • Optical Transport Networks (OTN)
  • MSPP platforms
  • IP routing and switching
  • Circuit provisioning and circuit restoration activities
  • Network management and monitoring tools
  • Incident and change management processes
• Experience with network troubleshooting, fault management, and service restoration.
• Ability to work any of the following schedules:

Tuesday – Saturday

• 7:00 AM – 3:00 PM
• 3:00 PM – 11:00 PM
• 11:00 PM – 7:00 AM

Sunday – Thursday

• 7:00 AM – 3:00 PM
• 3:00 PM – 11:00 PM
• 11:00 PM – 7:00 AM

• CCNA certification.
• Juniper certifications.
• Experience with SolarWinds.
• Experience using JIRA.
• Experience with ISP outside plant (OSP) or inside plant (ISP) operations.
• Experience supporting cyber transport, network transport, or technical control facilities.
• Understanding of telecommunications carrier operations and vendor coordination.
• Experience with alarm surveillance, performance management, LAN maintenance, and change management.
• Proficiency with Microsoft Office applications including Outlook, Excel, Word, PowerPoint, Access, and Teams.

Candidates with experience in the following areas are highly encouraged to apply:

• Cisco
• Juniper
• MPLS
• IP Networking
• SDH/SONET
• Optical Transport Networks (OTN)
• MSPP
• Telecommunications Networks
• Network Operations Centers (NOC)
• Circuit Management
• Network Monitoring
• Incident Response
• ASI Management
• SolarWinds
• JIRA
• Routing and Switching
• Fault Management
• Change Management

Clearance Required: Active Top Secret (SCI eligibility required)

Certification Required: Security+ CE

Work Environment: Network Operations Center (NOC)

Employment Type: Full-Time

Shift Work Required: Yes, 24x7x365 operations environment

This is a Contract to Hire position based out of Pearl Harbor, HI.

The pay range for this position is $45.00 - $48.08/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Pearl Harbor,HI.

This position is anticipated to close on Aug 19, 2026.

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.