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Inbox Manager Jobs in Pennsylvania (NOW HIRING)

IRT Living

Accounts Payable Associate

Philadelphia, PA · On-site

$19 - $24.50/hr

AP Inbox- Manage the AP Inbox by forwarding invoices for processing, responding to vendor inquiries in a timely manner, handling property requests, and uploading urgent invoices as needed.

Oshi Health

Registered Nurse - GI

Philadelphia, PA

This role provides direct clinical support, triage, and inbox management for Advanced Practice Providers (APPs), Registered Dietitians (RDs), and Behavioral Health (BH) specialists. By managing ...

Robert Half

Accounting Assistant

Allentown, PA · On-site

$19.25 - $25.25/hr

Review and manage the finance email inbox, ensuring requests and documents are routed or addressed promptly * Process incoming invoices and enter billing information into the appropriate records with ...

Pop Promos

Client Success Coordinator

Philadelphia, PA · On-site

$18.25 - $24.50/hr

Respond to basic inbox inquiries related to order processing or status promptly and professionally. * Escalate client or order issues to the Client Success Manager as needed. * Maintain accurate ...

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Inbox Manager information

What is an inbox manager?

Inbox Managers are professionals responsible for organizing, monitoring, and responding to emails and messages for individuals or organizations. Their main tasks include sorting incoming messages, prioritizing urgent communications, drafting responses, and ensuring that important emails are followed up on promptly. Inbox Managers help improve productivity by reducing email clutter and streamlining communication processes. They often use specialized tools and techniques to manage multiple inboxes efficiently.

How does an inbox manager effectively prioritize and respond to high volumes of email communication?

Inbox Managers often face the challenge of sorting through large volumes of emails daily. To handle this efficiently, they typically use a combination of email management tools, filters, and labeling systems to prioritize urgent and important messages. Regular coordination with key stakeholders helps clarify priorities and ensures timely responses. Strong organizational skills and the ability to quickly assess the relevance and urgency of messages are crucial to maintaining smooth communication flows and supporting executive or team productivity.

What are the key skills and qualifications needed to thrive as an inbox manager, and why are they important?

To thrive as an Inbox Manager, you need strong organizational skills, attention to detail, and experience with email management, often supported by familiarity with customer service or administrative backgrounds. Proficiency with email clients (such as Gmail or Outlook), automation tools (like Zapier), and ticketing or CRM systems is typically required. Excellent communication, prioritization, and problem-solving skills help you stand out in managing high volumes of correspondence. These skills ensure efficient workflow, timely responses, and enhanced client or team satisfaction through seamless inbox operations.

What is the difference between Inbox Manager vs Customer Service Representative?

AspectInbox ManagerCustomer Service Representative
Primary RoleOversees email and message management, ensuring timely responses and organizationHandles customer inquiries, provides support, and resolves issues via various communication channels
Required SkillsEmail management, organization, communication, multitaskingCommunication, problem-solving, customer service skills
Work EnvironmentOffice or remote, focused on digital communicationOffice or call center, direct customer interaction
Common Industry UsageBusiness, e-commerce, tech companiesRetail, service industries, tech support

While both roles involve communication management, the Inbox Manager primarily focuses on organizing and managing email and message flow within an organization, whereas the Customer Service Representative directly interacts with customers to resolve issues and provide support. Understanding these differences helps in choosing the right career path or job search focus.

What are popular job titles related to Inbox Manager jobs in Pennsylvania?

For Inbox Manager jobs in Pennsylvania, the most frequently searched job titles are:

What job categories do people searching Inbox Manager jobs in Pennsylvania look for?

The top searched job categories for Inbox Manager jobs in Pennsylvania are:

What cities in Pennsylvania are hiring for Inbox Manager jobs?

Cities in Pennsylvania with the most Inbox Manager job openings:

Inbox Manager jobs near you
Infographic showing various Inbox Manager job openings in Pennsylvania as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Accounts Payable Associate

IRT Living

Philadelphia, PA • On-site

$19 - $24.50/hr

Full-time

Medical, Retirement, PTO

Posted 5 days ago

Job description

We're seeking a Accounts Payable Associate to join our Accounting team. The position is based in our Philadelphia, PA corporate office. The Accounts Payable Associate will assist the daily operations of the department including workflows, processing accounts payable transactions, reconciling accounts and maintaining databases.
*Must reside in or near Philadelphia, PA to accommodate a Hybrid work schedule
Duties include but are not limited to:
  • Prepare Weekly Check Run- Select and pay invoices by payment category, process special handling checks (overnight/in-office), reconcile totals against bank confirmations, and resolve payment exceptions.
  • AP Inbox- Manage the AP Inbox by forwarding invoices for processing, responding to vendor inquiries in a timely manner, handling property requests, and uploading urgent invoices as needed.
  • Utilities- Process utility payments daily, monitor the utility AP inbox, and upload invoices upon request from the accounting team. Issue overnight checks for past-due accounts and reissue checks as needed.
  • Vendor Portal- Initiate vendor onboarding into the IRT Vendor Portal. Assist users with invoice uploads and work with IT to quickly resolve any portal matters.
  • Epicor- Monitor the AP queue in Epicor (the ERP system utilized by the IRT Renovation team). Correct invoice issues, ensure invoice accuracy, and assist the supply chain team with AP-related matters within the system.
  • Virtual Cards- Set up new vendors, monitor outstanding balances, contact vendors regarding open payments, and resolve declined transactions or other payment matters.
  • Rejected Invoices- Monitor and process daily rejected invoices to ensure timely correction or deletion based on reviewer notes.
  • Collaboration- Build and maintain effective working relationships across the organization, including Property Managers, Property Accountants, Regional Managers, and Vendors.
  • Statements- Reconcile vendor statements and work with Property Managers and Vendors to resolve discrepancies.
  • Ad-Hoc Requests- Execute special projects assigned by management as needed.
  • Project Leadership- Lead AP project implementation from planning to execution.
  • Compliance- Adhere to all accounting policies and internal controls.

Job Qualifications:
  • 1-3 years of Accounts Payable experience
  • Property management or multifamily real estate industry is a plus
  • Strong analytical skills and problem-solving abilities
  • Confident navigating vendor and internal inquiries with a professional, solutions-oriented approach
  • Skilled at maintaining accuracy while balancing competing priorities
  • Working knowledge of basic Excel functions (pivot table, Xlookup, etc.) Comfortable learning new tools as needed
  • Entrata or similar AP/ERP system experience a plus

We offer:
  • Competitive Compensation Package
  • Bonus Opportunities
  • Stock Awards
  • Paid Holidays and Paid Time Off
  • BCBS PPO Health Insurance
  • 401k with 4% match

Independence Realty Trust is an Equal Opportunity Employer and committed to building a diverse and inclusive culture. We consider applicants for all positions without regard to race, color, religion, sex, national origin, age, sexual orientation, familial, marital or veteran status, disability, or any other legally protected classes.

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