ZipRecruiter

Log In

1

Inbox Management Jobs in Edmonton, AB (NOW HIRING)

Samdesk

Executive Assistant

Edmonton, AB · Hybrid

Manage and coordinate the CEO's calendar, balancing scheduling requests and competing priorities ... Monitor and triage the CEO's inbox, responding or escalating messages as appropriate * Take meeting ...

Samdesk

Executive Assistant

Edmonton, AB · Hybrid

Manage and coordinate the CEO's calendar, balancing scheduling requests and competing priorities ... Monitor and triage the CEO's inbox, responding or escalating messages as appropriate * Take meeting ...

samdesk Canada Inc.

Executive Assistant

Edmonton, AB · On-site

Manage and coordinate the CEO's calendar, balancing scheduling requests and competing priorities ... Monitor and triage the CEO's inbox, responding or escalating messages as appropriate * Take meeting ...

KPMG

Contract Specialist

Edmonton, AB · On-site +1

Case Management * Promote the CLO's internal brand through a customer-centric delivery approach to ... Respond to ad hoc inquiries/requests to the CLO functional mailbox (or own inbox) by providing ...

All JobsInbox Management JobsInbox Management Jobs in Edmonton, AB

Inbox Management information

What is the difference between Inbox Management vs Email Support Specialist?

AspectInbox ManagementEmail Support Specialist
Primary FocusOrganizing, prioritizing, and managing incoming messages across platformsResponding to customer inquiries via email, providing support and solutions
Required SkillsOrganization, communication, multitaskingCustomer service, communication, problem-solving
Work EnvironmentAdministrative or customer service settings, often remoteCustomer support centers, remote or office-based
Common CertificationsNone typically required, but organizational skills preferredCustomer service certifications beneficial

While both roles involve handling email communication, Inbox Management focuses on organizing and prioritizing messages to streamline workflow, whereas Email Support Specialists primarily respond to customer inquiries to resolve issues. Understanding these differences helps employers and job seekers target the right skills and expectations for each role.

What job categories do people searching Inbox Management jobs in Edmonton, AB look for?

The top searched job categories for Inbox Management jobs in Edmonton, AB are:

Inbox Management jobs near you
Infographic showing various Inbox Management job openings in Edmonton, AB as of August 2026, with employment types broken down into 83% Full Time, and 17% Part Time. Highlights an 83% In-person, and 17% Hybrid job distribution.

Temporary Customer Service Representative (4 month term)

Heidelbergmaterials

Edmonton, AB

CA$30.12 - CA$36.13/hr

Full-time

Posted 3 days ago

New

Job description

Line of Business: Cement & White

About Us


Heidelberg Materials provides the materials to build our future. Heidelberg Materials North America operates over 450 locations across the U.S. and Canada with approximately 9,000 employees.

Heidelberg Materials is seeking a Temporary Customer Service Representative(4 month term) to join our team at our Cement Plant in Edmonton,Alberta.Thisrolereports directlyto the Customer Services Manager.

The Inside Sales Representative will be responsible for receiving and processing of cement and fly ash sales orders. This opportunity isperfectforthesalesprofessional who is looking to grow their career with an industry leader. While focusing on growing existing and prospective customers toincrease market share and improve profit margins, you will begin your career with a proven leader in the cement and construction materials industry.

What You'll Be Doing

  • Take and process customer orders via phone, email, and other communication channels accurately and professionally.
  • Coordinate with carriers to schedule and dispatch deliveries on-time, cost-efficiently, and accurately.
  • Track, investigate, and resolve delivery-related issues, including customer complaints, late loads, and product discrepancies.
  • Build and maintain strong relationships with customers, carriers, and internal teams, including outside sales.
  • Collaborate with cross-departmental teams to support operational efficiency and customer satisfaction.

What We're Looking For

  • Strong organizational skills with the ability to manage multiple priorities and competing urgencies.
  • Excellent verbal and written communication skills with a customer-focused mindset.
  • Experience in administrative support, call center, inside sales, logistics, or shared inbox environments.
  • Proficiency in Microsoft Office, including Excel and Teams, with comfort learning new digital tools.
  • High attention to detail, problem-solving skills, and the ability to work independently or as part of a team.

Work Environment:

  • This role is exclusively on-site at the Edmonton cement plant
  • No offsite travel expectations
  • Cubicle workstation within a shared office environment (~10 staff total)
  • Shift work, with rotating 12-hour shifts, alternating weekends monthly.
  • Will typically work alongside 2 fellow ISR's.

What We Offer

  • Competitive base salary $30.12 - $36.13

Apply