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Inbound Sales Associate Jobs in Sunapee, NH (NOW HIRING)

Inside Sales

Hartford, VT · On-site

$21 - $25/hr

A certified Great Place To Work™ , Lansing has nearly 2,000 associates in 112 branches serving ... Handle inbound and outbound calls, answering customer inquiries and processing orders * Prepare ...

Inbound Sales Associate information

See Sunapee, NH salary details

$9

$18

$34

How much do inbound sales associate jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for inbound sales associate in Sunapee, NH is $18.16, according to ZipRecruiter salary data. Most workers in this role earn between $13.89 and $18.89 per hour, depending on experience, location, and employer.

What is the difference between Inbound Sales Associate vs Customer Service Representative?

AspectInbound Sales AssociateCustomer Service Representative
Primary RoleSell products/services to inbound leadsAssist customers with inquiries and support
Skills NeededSales techniques, product knowledgeCommunication, problem-solving
Work EnvironmentSales-focused, target-drivenSupport-oriented, service-driven
Common CertificationsSales certifications, CRM trainingCustomer service certifications, communication skills

While both roles involve interacting with customers, an Inbound Sales Associate primarily focuses on converting inbound inquiries into sales, requiring sales skills and product knowledge. A Customer Service Representative handles support and problem resolution, emphasizing communication and customer satisfaction. The roles often overlap but serve different business functions.

What is an inbound sales associate?

Inbound Sales Associates are professionals who handle incoming customer inquiries, typically via phone, email, or online chat, with the goal of converting these leads into sales. They provide information about products or services, answer customer questions, and guide potential buyers through the purchasing process. Unlike outbound sales roles, inbound sales associates focus on customers who have already shown interest, making their approach more consultative and service-oriented. Their responsibilities also include maintaining customer records and meeting sales targets set by their organization.

What are common challenges faced by inbound sales associates, and how can they be overcome?

Inbound Sales Associates often encounter challenges such as handling high call volumes, addressing diverse customer needs, and meeting sales targets under tight deadlines. To overcome these, it’s important to develop strong product knowledge, active listening skills, and efficient time management. Regular training sessions, supportive team environments, and leveraging CRM tools can also help associates stay organized and improve conversion rates. Collaborating closely with marketing and customer service teams further enhances the ability to provide personalized solutions and exceed customer expectations.

What skills and qualifications are needed to thrive as an inbound sales associate?

To excel as an Inbound Sales Associate, you need strong communication skills, product knowledge, and basic sales techniques, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephony systems, and sales tracking tools is typically required. Active listening, problem-solving, and a customer-focused attitude are standout soft skills in this role. These abilities are crucial for converting leads, building rapport, and achieving sales targets in a competitive environment.

Is inbound sales associate difficult?

Inbound sales associates typically find the role manageable as it involves assisting customers who initiate contact, focusing on communication and product knowledge. Success depends on strong interpersonal skills, product understanding, and the ability to handle rejection or objections, but it generally requires less cold outreach than outbound sales roles.
What cities near Sunapee, NH are hiring for Inbound Sales Associate jobs? Cities near Sunapee, NH with the most Inbound Sales Associate job openings:

$21 - $25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 22 days ago


Lansing Building Products rating

7.5

Company rating: 7.5 out of 10

Based on 32 frontline employees who took The Breakroom Quiz

174th of 416 rated retail wholesalers


Job description

Lansing Building Products has supplied professional contractors with high-quality building products since its founding in 1955. Led by third generation President & CEO Hunter Lansing, we remain true to the family values and mission of Respect, Service and Excellence in everything we do. A certified Great Place To Work™, Lansing has nearly 2,000 associates in 112 branches serving customers in 35 states along with Home Office locations in Richmond, VA and Waltham, MA. We exist to make a positive impact in people's lives and are focused on delivering a best-in-class experience to our associates and our customers.
A Day in the Life at Lansing: Inside Sales Representative
Inside Sales Responsibilities:
  • Embody our mission statement, centered on our values of respect, service, and excellence
  • Act as the primary point of contact for customers visiting the showroom
  • Handle inbound and outbound calls, answering customer inquiries and processing orders
  • Prepare quotes for windows and other exterior building products based on architect plans
  • Provide exceptional service to all customers by developing a thorough knowledge of Lansing's products and services
  • Use our nationally-linked inventory management system to fill customer orders and maintain inventory control
  • Be willing to assist in the warehouse, including loading and unloading materials as needed

Inside Sales Qualifications:
  • Prior sales experience preferred, but not required
  • High level of integrity and commitment to customer service
  • Strong interest in sales and/or retail, as evidenced by previous job experience or education
  • Ability to work effectively in a team and independently with customers
  • Computer skills, including use of a keyboard and monitor
  • Goal-oriented with a willingness to take on new challenges
  • Knowledge of building principles and products is a plus
  • Ability to lift and carry boxes of building materials weighing up to 70 pounds
  • Strong communication and interpersonal skills
  • Bilingual / Spanish proficiency a plus

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A Career with Lansing Building Products offers:
  • Coverage to support your overall well-being: Medical, Dental, Vision, HSA with company contributions, Health Advocate and EAP
  • Investment in your future: Competitive 401k, Employer Match of 50% up to 15% of salary
  • Culture: Great Place to Work Certified every year since 2019
  • Work/Life Balance: Paid Vacation & Sick Days
  • Growth/Development: Tuition Reimbursement & Training Programs

Other Added Benefits:
  • Company Paid Parental Leave
  • Company Paid Life Insurance
  • Short Term & Long-Term Disability
  • Paid Holidays
  • Health and Wellness program
  • Volunteer Time

Lansing Building Products is proud to be an equal opportunity workplace committed to building a diverse team of qualified individuals.

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