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Inbound Sales Associate Jobs in Marion, IA (NOW HIRING)

Ross Stores

Area Supervisor

Coralville, IA · On-site

Responsible for receipt of all non-merchandise inbound deliveries (i.e. signs, supplies, special ... sales floor, Customer and Associate engagement and heightened Loss Prevention awareness. * As a ...

Ross Stores, Inc

Area Supervisor

Coralville, IA

Responsible for receipt of all non-merchandise inbound deliveries (i.e. signs, supplies, special ... sales floor, Customer and Associate engagement and heightened Loss Prevention awareness. * As a ...

Ross Stores, Inc

Area Supervisor

Cedar Rapids, IA

Responsible for receipt of all non-merchandise inbound deliveries (i.e. signs, supplies, special ... sales floor, Customer and Associate engagement and heightened Loss Prevention awareness. * As a ...

Ross Stores

Area Supervisor

Cedar Rapids, IA · On-site

Responsible for receipt of all non-merchandise inbound deliveries (i.e. signs, supplies, special ... sales floor, Customer and Associate engagement and heightened Loss Prevention awareness. * As a ...

Ross Stores

Area Supervisor

Coralville, IA

Responsible for receipt of all non-merchandise inbound deliveries (i.e. signs, supplies, special ... sales floor, Customer and Associate engagement and heightened Loss Prevention awareness. * As a ...

Ross Stores

Area Supervisor

Cedar Rapids, IA

Responsible for receipt of all non-merchandise inbound deliveries (i.e. signs, supplies, special ... sales floor, Customer and Associate engagement and heightened Loss Prevention awareness. * As a ...

Ross Stores

Area Supervisor

Coralville, IA

Responsible for receipt of all non-merchandise inbound deliveries (i.e signs, supplies, special ... sales floor, Customer and Associate engagement and heightened Loss Prevention awareness. As a ...

Ross Stores

Area Supervisor

Cedar Rapids, IA · On-site

Responsible for receipt of all non-merchandise inbound deliveries (i.e signs, supplies, special ... sales floor, Customer and Associate engagement and heightened Loss Prevention awareness. As a ...

MCI Careers

Early Morning Dispatch

Iowa, IA

$12.10 - $16.10/hr

... associates, customers, and operational departments. You'll handle inbound calls from customers and ... This position supports customer service, technical support, and customer sales interactions. It ...

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All JobsInbound Sales Associate JobsInbound Sales Associate Jobs in Marion, IA

Inbound Sales Associate information

See Marion, IA salary details

$8

$17

$32

How much do inbound sales associate jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for inbound sales associate in Marion, IA is $17.53, according to ZipRecruiter salary data. Most workers in this role earn between $13.41 and $18.22 per hour, depending on experience, location, and employer.

What is an inbound sales associate?

Inbound Sales Associates are professionals who handle incoming customer inquiries, typically via phone, email, or online chat, with the goal of converting these leads into sales. They provide information about products or services, answer customer questions, and guide potential buyers through the purchasing process. Unlike outbound sales roles, inbound sales associates focus on customers who have already shown interest, making their approach more consultative and service-oriented. Their responsibilities also include maintaining customer records and meeting sales targets set by their organization.

What skills and qualifications are needed to thrive as an inbound sales associate?

To excel as an Inbound Sales Associate, you need strong communication skills, product knowledge, and basic sales techniques, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephony systems, and sales tracking tools is typically required. Active listening, problem-solving, and a customer-focused attitude are standout soft skills in this role. These abilities are crucial for converting leads, building rapport, and achieving sales targets in a competitive environment.

What are common challenges faced by inbound sales associates, and how can they be overcome?

Inbound Sales Associates often encounter challenges such as handling high call volumes, addressing diverse customer needs, and meeting sales targets under tight deadlines. To overcome these, it’s important to develop strong product knowledge, active listening skills, and efficient time management. Regular training sessions, supportive team environments, and leveraging CRM tools can also help associates stay organized and improve conversion rates. Collaborating closely with marketing and customer service teams further enhances the ability to provide personalized solutions and exceed customer expectations.

What is the difference between Inbound Sales Associate vs Customer Service Representative?

AspectInbound Sales AssociateCustomer Service Representative
Primary RoleSell products/services to inbound leadsAssist customers with inquiries and support
Skills NeededSales techniques, product knowledgeCommunication, problem-solving
Work EnvironmentSales-focused, target-drivenSupport-oriented, service-driven
Common CertificationsSales certifications, CRM trainingCustomer service certifications, communication skills

While both roles involve interacting with customers, an Inbound Sales Associate primarily focuses on converting inbound inquiries into sales, requiring sales skills and product knowledge. A Customer Service Representative handles support and problem resolution, emphasizing communication and customer satisfaction. The roles often overlap but serve different business functions.

What job categories do people searching Inbound Sales Associate jobs in Marion, IA look for?

The top searched job categories for Inbound Sales Associate jobs in Marion, IA are:

What cities near Marion, IA are hiring for Inbound Sales Associate jobs?

Cities near Marion, IA with the most Inbound Sales Associate job openings:

Inbound Sales Associate jobs near you
Infographic showing various Inbound Sales Associate job openings in Marion, IA as of August 2026, with employment types broken down into 77% Full Time, 22% Part Time, and 1% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $36,456 per year, or $17.5 per hour.

Service & Inside Sales Associate (Licensed P&C + Life)

American Family Insurance- Heaton & Associates, Inc.

Cedar Rapids, IA • On-site

$28K - $40K/yr

Full-time

Dental, Vision, PTO

Re-posted 14 days ago

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Job description

About the Role

We’re hiring a Service & Inside Sales Associate to deliver excellent customer service while building our book of business through consultative inside sales. You’ll support existing clients with policy needs, help protect customers with the right personal lines and life insurance solutions, and follow up on quoting opportunities to drive growth.

What You’ll Do

Client Service

  • Assist clients by phone, email, text, and in person with policy questions and requests
  • Handle policy changes and service transactions (IDs, billing questions, vehicle/driver updates, address changes, documents, etc.)
  • Explain coverage options clearly and help customers understand their choices
  • Support retention and renewals by proactively addressing concerns and coverage gaps
  • Document customer interactions accurately in agency systems/CRM

Inside Sales

  • Identify opportunities from inbound calls, existing accounts, referrals, and follow-up lists
  • Conduct needs-based conversations to recommend Personal Lines and Life insurance options
  • Prepare quotes, present coverage options, and follow up to close sales
  • Schedule policy reviews and set appointments for additional protection conversations
  • Track activity and follow-ups to meet service, sales, and growth goals

What We’re Looking For

  • Active Iowa Property & Casualty license required before start date
  • Active Iowa Life license required within 90 days of start date
  • Prior experience in insurance, inside sales, or customer service preferred
  • Strong communication skills, especially on the phone
  • Organized, detail-oriented, and dependable follow-through
  • Ability to handle multiple priorities in a fast-paced office
  • Comfortable learning and using multiple systems and quoting tools

Compensation & Benefits

  • Competitive pay (based on experience)
  • Uncapped commission paid on new lines of business written (commissions are not capped)
  • Dental & vision insurance available after 60 days
  • IRA with employer match after 1 year of employment
  • Paid training and ongoing coaching

Location & Schedule

  • In-office position in Marion, IA (may include occasional local/community events)

How to Apply

Apply with your resume and contact information.

Company Description

Our office is a second generation owned & operated insurance agency established in 1984. As one of the highest producing agency in Iowa we are looking for an enthusiastic self motivated person to help us expand out agency.