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Inbound Sales Associate Jobs in Maryland (NOW HIRING)

T Rowe Price

Intermediary Sales Associate

Baltimore, MD · Hybrid

$14 - $19/hr

Handle inbound calls from financial professionals, functioning as a liaison between the FA and their respective internal and external regional sales teams * Develop and maintain knowledge of T. Rowe ...

Sherwood Lumber Corporation

Trader

Baltimore, MD · On-site

... sales opportunities through inbound and outbound prospecting calls and emails. · Understands ... associates make good, high level decisions. · Maintains a self-discipline to enhance skills and ...

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Inbound Sales Associate information

What is the difference between Inbound Sales Associate vs Customer Service Representative?

AspectInbound Sales AssociateCustomer Service Representative
Primary RoleSell products/services to inbound leadsAssist customers with inquiries and support
Skills NeededSales techniques, product knowledgeCommunication, problem-solving
Work EnvironmentSales-focused, target-drivenSupport-oriented, service-driven
Common CertificationsSales certifications, CRM trainingCustomer service certifications, communication skills

While both roles involve interacting with customers, an Inbound Sales Associate primarily focuses on converting inbound inquiries into sales, requiring sales skills and product knowledge. A Customer Service Representative handles support and problem resolution, emphasizing communication and customer satisfaction. The roles often overlap but serve different business functions.

What is an inbound sales associate?

Inbound Sales Associates are professionals who handle incoming customer inquiries, typically via phone, email, or online chat, with the goal of converting these leads into sales. They provide information about products or services, answer customer questions, and guide potential buyers through the purchasing process. Unlike outbound sales roles, inbound sales associates focus on customers who have already shown interest, making their approach more consultative and service-oriented. Their responsibilities also include maintaining customer records and meeting sales targets set by their organization.

What are common challenges faced by inbound sales associates, and how can they be overcome?

Inbound Sales Associates often encounter challenges such as handling high call volumes, addressing diverse customer needs, and meeting sales targets under tight deadlines. To overcome these, it’s important to develop strong product knowledge, active listening skills, and efficient time management. Regular training sessions, supportive team environments, and leveraging CRM tools can also help associates stay organized and improve conversion rates. Collaborating closely with marketing and customer service teams further enhances the ability to provide personalized solutions and exceed customer expectations.

What skills and qualifications are needed to thrive as an inbound sales associate?

To excel as an Inbound Sales Associate, you need strong communication skills, product knowledge, and basic sales techniques, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephony systems, and sales tracking tools is typically required. Active listening, problem-solving, and a customer-focused attitude are standout soft skills in this role. These abilities are crucial for converting leads, building rapport, and achieving sales targets in a competitive environment.

Is inbound sales associate difficult?

Inbound sales associates typically find the role manageable as it involves assisting customers who initiate contact, focusing on communication and product knowledge. Success depends on strong interpersonal skills, product understanding, and the ability to handle rejection or objections, but it generally requires less cold outreach than outbound sales roles.
What are the most commonly searched types of Inbound Sales jobs in Maryland? The most popular types of Inbound Sales jobs in Maryland are:
What are popular job titles related to Inbound Sales Associate jobs in Maryland? For Inbound Sales Associate jobs in Maryland, the most frequently searched job titles are:
What job categories do people searching Inbound Sales Associate jobs in Maryland look for? The top searched job categories for Inbound Sales Associate jobs in Maryland are:
What cities in Maryland are hiring for Inbound Sales Associate jobs? Cities in Maryland with the most Inbound Sales Associate job openings:
Inbound Sales Associate jobs near you
Infographic showing various Inbound Sales Associate job openings in Maryland as of August 2026, with employment types broken down into 72% Full Time, 27% Part Time, and 1% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution.

Inbound Supervisor

Southern Glazer's Wine and Spirits

Rosedale, MD • On-site

$70K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Southern Glazer's Wine & Spirits rating

7.5

Company rating: 7.5 out of 10

Based on 163 frontline employees who took The Breakroom Quiz

174th of 416 rated retail wholesalers

Job description

What You Need To Know

Shape a remarkable future with us. Build a career working for an industry leader that truly invests in their people - and equips them with leading technology, continuous learning, and the ability to bring their best selves to work. As North America's largest total beverage distributor, Southern Glazer's isn't just one of Forbes' Top Private Companies; it's a family-owned business with deep roots dating back to 1933.

Southern Glazer's is proud of its well-earned positive reputation, continually achieving accolades for our outstanding workplace culture. We take pride in creating a culture where our people are valued, supported, and provided opportunities for growth and belonging.

As a full-time employee, you can choose from a wide-ranging menu of our Top Shelf Benefits, including comprehensive medical and prescription drug coverage, dental and vision plans, tax-saving Flexible Spending Accounts, disability coverage, life insurance plans, and a 401(k) plan. We also offer tuition assistance, a wellness program, parental leave, vacation accrual, paid sick leave, and more.

By joining Southern Glazer's, you would be part of a team that values excellence, innovation, and community. This is more than just a job - it's an opportunity to build the future of beverage distribution and grow with a company that truly cares about its people.

Southern Glazer's offers a competitive compensation package with a salary of $70000 / year plus bonus. In determining a final offer, the company will evaluate a specific candidate's education, skills and experience and will make an offer appropriately.

Overview

Responsible for leadership and management in a warehouse with high volume, scope, and complexity.  This role will provide overall direction and coordination of all warehouse activities. 

Primary Responsibilities
  • Supervise frontline receiving personnel to ensure all Inbound functions are accomplished efficiently and accurately  
  • Ensure all team associates understand and operate within the organizational, operational, inventory controls, safety, and service policies and procedures
  • Coach, train, direct, and counsel Operational associates on overall performance
  • Define productivity expectations and efficiencies; monitor progress regularly
  • Identify and recommend opportunities for employee development and performance improvements
  • Ensure safety compliance of all team member
  • Perform other related duties as assigned
Additional Primary Responsibilities
Minimum Qualifications
  • Bachelor's Degree/preferred
  • 3 years of experience or equivalent education and related experience
  • Proficient in Microsoft Office Suite and Warehouse Management systems
  • Strong organization, multi-tasking, and time management skills
  • Strong networking and relationship-building skills
Physical Demands
  • Physical demands include a considerable amount of time walking, bending, reaching, standing, squatting, and stooping
  • Must be able to frequently lift, lower, push, carry, or pull up to 48 pounds
  • Must be able to regularly sit and operate machinery such as a forklift, pallet jacks, and battery change stations  
  • Work may involve repetitive motions, working at varying heights, and exposure to warehouse environmental conditions
  • Extended hours, overtime, weekends, and peakseason schedules may be required
EEO Statement

Southern Glazer's Wine and Spirits, an Affirmative Action/EEO employer, prohibits discrimination and harassment of any type and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. SGWS complies with all federal, state and local laws concerning consideration of a qualified applicant's arrest and/or criminal conviction records. Southern Glazer's Wine and Spirits provides competitive compensation based on estimated performance level consistent with the past relevant experience, knowledge, skills, abilities and education of employees. Unless otherwise expressly stated, any pay ranges posted here are estimates from outside of Southern Glazer's Wine and Spirits and do not reflect Southern Glazer's pay bands or ranges.

If you have any questions or concerns about whether this posting complies/adheres with local pay transparency requirements, please contact the SGWS talent acquisition team at NationalTA@sgws.com

What Southern Glazer's Wine & Spirits employees say

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