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Inbound Process Assistant Jobs in Iowa (NOW HIRING)

Collector - Outbound

Ankeny, IA · On-site

$16 - $21.25/hr

You will answer inbound phone calls from internal and external customers * Process payments is part ... Also, you will assist team in meeting inbound service level standards What makes you great * You ...

... processing mill and assist with overseeing daily operations with emphasis on accurate and consistent testing procedures and product quality. * Able to work flexible hours to accommodate inbound ...

... processing mill and assist with overseeing daily operations with emphasis on accurate and consistent testing procedures and product quality. * Able to work flexible hours to accommodate inbound ...

Customer Service Representative

Des Moines, IA · On-site

$15.50 - $21.25/hr

Job details Job Role Process Associate - US Work Location Des Moines, IA State / Region / Province ... Answer inbound calls and emails from insurance agents, agencies, broker-dealers, and field ...

Customer Service Representative

Des Moines, IA · On-site

$15.50 - $21.25/hr

Life Insurance Senior Process Associate In this role, you will serve as a primary point of contact ... Answer inbound calls and emails from insurance agents, agencies, broker-dealers, and field ...

... processing mill and assist with overseeing daily operations with emphasis on accurate and consistent testing procedures and product quality. * Able to work flexible hours to accommodate inbound ...

Showing results 41-60

Inbound Process Assistant information

What is an inbound process assistant?

Inbound Process Assistants are employees who play a key role in warehouse and fulfillment center operations, typically in logistics and e-commerce companies. Their main responsibilities include receiving, sorting, and organizing incoming goods or packages to ensure efficient processing and storage. They may also assist with quality checks, inventory management, and reporting discrepancies. This role is important for maintaining smooth workflow and accurate inventory records in busy distribution environments. Inbound Process Assistants often work as part of a larger team and may use specialized equipment for handling materials.

What are the key skills and qualifications needed to thrive as an inbound process assistant?

To thrive as an Inbound Process Assistant, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with warehouse management systems (WMS), barcode scanners, and inventory tracking software is typically required. Effective communication, teamwork, and time management are important soft skills for excelling in this role. These skills and qualifications are essential to ensure accurate inventory handling, efficient workflow, and smooth coordination within warehouse operations.

What are some common challenges faced by inbound process assistants, and how can they be managed effectively?

Inbound Process Assistants often encounter challenges such as managing high volumes of incoming shipments, maintaining accuracy during inventory checks, and adapting to fast-paced warehouse environments. Effective time management and attention to detail are crucial to prevent errors and ensure smooth operations. Collaborating closely with team members and using warehouse management systems can help streamline processes and address these challenges efficiently.

What is the difference between Inbound Process Assistant vs Customer Service Representative?

AspectInbound Process AssistantCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require basic computer skillsHigh school diploma or equivalent; strong communication skills
Work EnvironmentCall centers, warehouses, or distribution centers handling inbound logisticsCall centers, retail, or service industries interacting with customers
Industry UsageLogistics, supply chain, retailRetail, telecommunications, banking
Common Search/ComparisonInbound Process Assistant vs Customer Service Representative

The Inbound Process Assistant primarily focuses on managing inbound logistics, such as receiving and processing shipments, often within warehouses or distribution centers. In contrast, Customer Service Representatives handle customer inquiries, complaints, and support across various industries. While both roles require strong communication skills and basic computer knowledge, the Inbound Process Assistant is more logistics-oriented, whereas the Customer Service Representative emphasizes direct customer interaction.

What cities in Iowa are hiring for Inbound Process Assistant jobs?

Cities in Iowa with the most Inbound Process Assistant job openings:

Admin Assistant, Sr

Red Oak, IA • On-site

The Greenbrier Companies
Real Estate • 51 - 200 employees

Full-time

Posted 4 days ago


Job description

At Greenbrier, we do the hard work that matters. The Greenbrier Companies (NYSE:GBX) is powering the movement of products around the world as a leading designer, manufacturer and supplier of freight rail transportation equipment and services.

Greenbrier’s heritage of hard work and industrial innovation is celebrated at every level of our organization. We structure our business to support teams that deliver innovative solutions for our customers while positively impacting the world around us.

Greenbrier’s success begins with people. We believe in supporting our global workforce through our unwavering attention to Safety, Quality, Respect for People and Customer Satisfaction. Our Inclusion, Diversity, Engagement, Access and Leadership (IDEAL) commitment is rooted in these values, which lead to a culture where employees are engaged and feel good about coming to work every day.


Summary

The Admin Assistant, Sr is responsible for performing a variety of clerical duties including but not limited to answering phones, greeting all visitors, assisting accounts receivable, data entry, and purchasing.

Duties and Responsibilities

To perform this job successfully an individual must be able to perform the following essential duties satisfactorily. Other duties may be assigned to address business needs and changing business practices.

  • Answers phones, greets visitors, and maintains office supplies / equipment
  • Processes accounts receivables and tracks past due invoices
  • Processes incoming invoices and assists with resolving billing issues
  • Purchases, receives, and maintains inventory for stock items
  • Assists logistics with inbound and outbound shipments
  • Serves as back up for Job entry, job creation, and BOM entry (ERP System)
  • Completes data entry for management reports and production use
  • Assists with service orders

Qualifications

The following generally describes requirements to successfully perform the assigned duties.

Minimum Qualifications

  • 3+ years experience in a clerical role
  • Proficient in computer software applications, including Word, Excel, Outlook
  • Ability to work within a team environment
  • Ability to collaborate and communicate professionally both verbally and in writing at all levels of the organization
  • Ability to organize and prioritize projects and information with accurate turnaround under tight timeframes
  • Ability to follow oral and written instructions.
  • Ability to maintain confidentiality.

Preferred Qualifications

  • High School diploma
  • 1-2 years experience in a manufacturing environment

Work Environment and Physical Requirements

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The physical environment requires the employee to work in hot and cold environments, in and out of the weather, work safely around heavy equipment and on top of and under railcars, as well as around railroad tracks. Employees are required to use personal protective equipment such as steel toe boots, hard hat, hearing protection, safety glasses, welding and grinding shields, etc. or as environmental conditions dictate.

Physical Activities and Requirements 

Frequency Key

Not Applicable: Activity is not applicable to this occupation

Occasionally: Occupation requires this activity up to 33% of the time (0- 2.5+ hours/day)

Frequently: Occupation requires this activity from 33% - 66% of the time (2.5- 5.5+ hours/day)

Constantly: Occupation requires this activity more than 66% of the time (5.5+ hours/day)

Working Postures

  • Sit: Constantly
  • Stand: Occasionally
  • Walk: Occasionally
  • Bend: Occasionally
  • Kneel/Squat: Occasionally
  • Crawl: Not Applicable
  • Climb: Not Applicable
  • Reach Forward: Occasionally
  • Reach Upward: Occasionally
  • Handling/Fingering: Frequently

Lift / Carry Requirements

  • 5-10 lbs: Occasionally
  • 10-25 lbs: Occasionally
  • 25-50 lbs: Not Applicable
  • 50-75 lbs: Not Applicable
  • 75+ lbs: Not Applicable

Push / Pull Requirements

  • Up to 10 lbs: Occasionally
  • 10-25 lbs: Occasionally
  • 25-50 lbs: Not Applicable
  • 50-75 lbs: Not Applicable
  • 75+ lbs: Not Applicable

EOE including Vet/Disability

Click here for more information: Know Your Rights

Greenbrier makes reasonable accommodations in the application and hiring process for individuals with known disabilities, unless providing accommodation would result in an undue hardship. Any applicant believing that he or she may need reasonable accommodation for any part of the application and hiring process should contact Greenbrier Human Resources at careers@gbrx.com or call us at 503-684-7000.
 
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Email communication from The Greenbrier Companies (Greenbrier) will always come from a corporate email address that ends in @gbrx.com or from our applicant tracking system, iCIMS, after you have created a secure account and submitted your application. During the application process, you will create a secure account in our secure applicant tracking site that ends with “-gbrx.icims.com”. In this portal, we will ask you to provide your contact information, past employment history, education history and other job-related information.