Tempe, AZ · On-site
$15.75 - $19.25/hr
... established processes. This is a great opportunity for someone early in their career who is ... inbound freight data and flag disruptions such as missed pickups or delayed shipments using ...
Tempe, AZ · On-site
$15.75 - $19.25/hr
... established processes. This is a great opportunity for someone early in their career who is ... inbound freight data and flag disruptions such as missed pickups or delayed shipments using ...
Tempe, AZ · On-site
$15.75 - $19.25/hr
... established processes. This is a great opportunity for someone early in their career who is ... inbound freight data and flag disruptions such as missed pickups or delayed shipments using ...
Tempe, AZ · On-site
$15.75 - $19.25/hr
... established processes. This is a great opportunity for someone early in their career who is ... inbound freight data and flag disruptions such as missed pickups or delayed shipments using ...
Scottsdale, AZ · On-site
$150K - $500K/yr
... Dedicated assistants, processors, and closers • Licensed in 48 states • Unlimited inbound leads • Warm transfers • Inbound mailers • No outbound calling • No dialers, no queues, no ...
Scottsdale, AZ · On-site
$150K - $500K/yr
... Dedicated assistants, processors, and closers • Licensed in 48 states • Unlimited inbound leads • Warm transfers • Inbound mailers • No outbound calling • No dialers, no queues, no ...
Phoenix, AZ · Hybrid
$17 - $28.46/hr
... processing/mailing. As a Clinical Assistant, you would also help support inbound and outbound calls from plan members, document activity and maintain electronic medical records while providing the ...
Phoenix, AZ · Hybrid
$17 - $28.46/hr
... processing/mailing. As a Clinical Assistant, you would also help support inbound and outbound calls from plan members, document activity and maintain electronic medical records while providing the ...
Phoenix, AZ · Hybrid
$17 - $28.46/hr
... processing/mailing. As a Clinical Assistant, you would also help support inbound and outbound calls from plan members, document activity and maintain electronic medical records while providing the ...
Phoenix, AZ · Hybrid
$17 - $28.46/hr
... processing/mailing. As a Clinical Assistant, you would also help support inbound and outbound calls from plan members, document activity and maintain electronic medical records while providing the ...
Phoenix, AZ · Hybrid
$17 - $28.46/hr
... processing/mailing. As a Clinical Assistant, you would also help support inbound and outbound calls from plan members, document activity and maintain electronic medical records while providing the ...
Phoenix, AZ · Hybrid
$17 - $28.46/hr
... processing/mailing. As a Clinical Assistant, you would also help support inbound and outbound calls from plan members, document activity and maintain electronic medical records while providing the ...
Phoenix, AZ · On-site
$20/hr
Duties and Responsibilities * Assist customers with bank and auto loan account questions in a high ... inbound and outbound calls professionally while providing accurate account support. * Process ACH ...
Quick apply
Phoenix, AZ · On-site
$20/hr
Duties and Responsibilities * Assist customers with bank and auto loan account questions in a high ... inbound and outbound calls professionally while providing accurate account support. * Process ACH ...
Chandler, AZ · On-site
$31.25/hr
... answering inbound calls and initiating outbound calls within a call center to assist new and ... Knowledge of processing underwriting and/or closing procedures/federal lending regulations ...
Quick apply
Chandler, AZ · On-site
$31.25/hr
... answering inbound calls and initiating outbound calls within a call center to assist new and ... Knowledge of processing underwriting and/or closing procedures/federal lending regulations ...
Phoenix, AZ · On-site
$20.25 - $27.75/hr
Handle inbound calls from the public regarding questions about the courts and its sponsored ... Helpdesk position: Assist personnel with program access, folder and printer mapping, and other ...
Phoenix, AZ · On-site
$20.25 - $27.75/hr
Handle inbound calls from the public regarding questions about the courts and its sponsored ... Helpdesk position: Assist personnel with program access, folder and printer mapping, and other ...
Phoenix, AZ · On-site
$20.25 - $27.75/hr
Handle inbound calls from the public regarding questions about the courts and its sponsored ... Helpdesk position: Assist personnel with program access, folder and printer mapping, and other ...
Phoenix, AZ · On-site
$20.25 - $27.75/hr
Handle inbound calls from the public regarding questions about the courts and its sponsored ... Helpdesk position: Assist personnel with program access, folder and printer mapping, and other ...
Scottsdale, AZ · On-site
$30K/mo
Dedicated assistants, processors, and closers * Licensed in 48 states * Unlimited inbound leads * Warm transfers * Inbound mailers * No outbound calling * No dialers, no queues, no downtime between ...
Scottsdale, AZ · On-site
$30K/mo
Dedicated assistants, processors, and closers * Licensed in 48 states * Unlimited inbound leads * Warm transfers * Inbound mailers * No outbound calling * No dialers, no queues, no downtime between ...
Tempe, AZ · On-site
... will assist with scheduling calls for patients both inbound and outbound. Create memorable ... Responsibilities * Primarily responsible for processing referrals and other faxed document.
Quick apply
Tempe, AZ · On-site
... will assist with scheduling calls for patients both inbound and outbound. Create memorable ... Responsibilities * Primarily responsible for processing referrals and other faxed document.
Phoenix, AZ · On-site
$57K - $80K/yr
Point of contact for customer returns, authentication, merchandising, copywriting and inbound ... Proven success with process implementation and facilitation with measurable KPIs * Retaining and ...
Phoenix, AZ · On-site
$57K - $80K/yr
Point of contact for customer returns, authentication, merchandising, copywriting and inbound ... Proven success with process implementation and facilitation with measurable KPIs * Retaining and ...
Mesa, AZ · On-site
$20 - $22/hr
Answer inbound calls, make outbound calls, and emails with customers. * Assist customers through the order processing and product details. * Document all interactions in the CRM system with accurate ...
Quick apply
Mesa, AZ · On-site
$20 - $22/hr
Answer inbound calls, make outbound calls, and emails with customers. * Assist customers through the order processing and product details. * Document all interactions in the CRM system with accurate ...
$20 - $22/hr
Answer inbound calls, make outbound calls, and emails with customers. * Assist customers through the order processing and product details. * Document all interactions in the CRM system with accurate ...
Quick apply
$20 - $22/hr
Answer inbound calls, make outbound calls, and emails with customers. * Assist customers through the order processing and product details. * Document all interactions in the CRM system with accurate ...
Chandler, AZ · On-site
... answering inbound calls and initiating outbound calls within a call center to assist new and ... Leverages defined lending processes and policies to meet guidelines and manage risks * Communicates ...
Chandler, AZ · On-site
... answering inbound calls and initiating outbound calls within a call center to assist new and ... Leverages defined lending processes and policies to meet guidelines and manage risks * Communicates ...
Phoenix, AZ · On-site
$55K - $58K/yr
Receive inbound shipments (LTL, FTL, parcel) and verify against purchase orders and packing slips ... Support kitting, staging, and light assembly tasks as needed * Assist in packaging design feedback ...
Quick apply
Phoenix, AZ · On-site
$55K - $58K/yr
Receive inbound shipments (LTL, FTL, parcel) and verify against purchase orders and packing slips ... Support kitting, staging, and light assembly tasks as needed * Assist in packaging design feedback ...
Chandler, AZ · On-site
... answering inbound calls and initiating outbound calls within a call center to assist new and ... Leverages defined lending processes and policies to meet guidelines and manage risks * Communicates ...
Chandler, AZ · On-site
... answering inbound calls and initiating outbound calls within a call center to assist new and ... Leverages defined lending processes and policies to meet guidelines and manage risks * Communicates ...
Phoenix, AZ · On-site
$55K - $58K/yr
Receive inbound shipments (LTL, FTL, parcel) and verify against purchase orders and packing slips ... Support kitting, staging, and light assembly tasks as needed * Assist in packaging design feedback ...
Quick apply
Phoenix, AZ · On-site
$55K - $58K/yr
Receive inbound shipments (LTL, FTL, parcel) and verify against purchase orders and packing slips ... Support kitting, staging, and light assembly tasks as needed * Assist in packaging design feedback ...
Phoenix, AZ · On-site
$17 - $19.75/hr
Replenish outbound totes as needed, where applicable. Assist with maintaining mezzanine zones ... If you require a reasonable accommodation during the application or employment process, please send ...
Phoenix, AZ · On-site
$17 - $19.75/hr
Replenish outbound totes as needed, where applicable. Assist with maintaining mezzanine zones ... If you require a reasonable accommodation during the application or employment process, please send ...
| Aspect | Inbound Process Assistant | Customer Service Representative |
|---|---|---|
| Credentials | High school diploma or equivalent; some roles may require basic computer skills | High school diploma or equivalent; strong communication skills |
| Work Environment | Call centers, warehouses, or distribution centers handling inbound logistics | Call centers, retail, or service industries interacting with customers |
| Industry Usage | Logistics, supply chain, retail | Retail, telecommunications, banking |
| Common Search/Comparison | Inbound Process Assistant vs Customer Service Representative |
The Inbound Process Assistant primarily focuses on managing inbound logistics, such as receiving and processing shipments, often within warehouses or distribution centers. In contrast, Customer Service Representatives handle customer inquiries, complaints, and support across various industries. While both roles require strong communication skills and basic computer knowledge, the Inbound Process Assistant is more logistics-oriented, whereas the Customer Service Representative emphasizes direct customer interaction.
Cities in Arizona with the most Inbound Process Assistant job openings:
Tempe, AZ • On-site
$15.75 - $19.25/hr
Full-time
Posted 25 days ago
7.4
Based on 7,177 frontline employees who took The Breakroom Quiz
Amazon's Global Logistics team is looking for a detail-oriented and communicative Shipper Performance Coach to join our Shipper Support team. In this role, you'll help ensure freight moves smoothly into our fulfillment network by monitoring shipper performance, flagging transportation issues, and supporting vendors through established processes.
This is a great opportunity for someone early in their career who is passionate about logistics, enjoys working with data, and thrives in a fast-paced environment. You'll gain hands-on experience in supply chain operations while building relationships with external partners
Key job responsibilities
- Monitor daily inbound freight data and flag disruptions such as missed pickups or delayed shipments using established tools and dashboards
- Follow standard operating procedures to support the resolution of transportation issues in real time
- Maintain accurate daily logs on assigned shipper accounts, documenting interactions and performance trends
- Participate in weekly calls with assigned shippers to communicate performance updates and reinforce operational standards
- Assist with outreach to shippers regarding compliance concerns, escalating complex issues to senior team members as needed
- Compile and present routine performance data to support team reviews
- Support root cause identification for recurring transportation defects by gathering and organizing data
A day in the life
You will work on a team focused on resolving inbound transportation disruptions and ensuring freight flows smoothly into our fulfillment centers
Your day will involve analyzing data to identify root causes of missed pickups and dwelling ARNs, conducting direct outreach to shippers with varying operational capabilities to resolve issues and coach them toward operational improvements.
About the team
The Shipper Support team is part of Amazon's Global Logistics Shipper Experience organization, dedicated to ensuring seamless inbound freight operations across our domestic first mile supply chain network. Our team combines data analysis, direct shipper engagement, and process improvement expertise to detect, prevent, and resolve transportation disruptions before they impact our customers. We foster a culture of continuous learning and innovation, where team members are encouraged to dive deep into problems and develop creative solutions to emerging challenges
As we grow, we're building scalable processes and tools that will shape the future of shipper support at Amazon.
Sourced by ZipRecruiter
Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.
It services, book publishers, retail, real estate, computer and electronic product manufacturing and software development
10,000+ Employees
Seattle, WA, US
