Inbound Operations Manager Jobs in Coventry, CT (NOW HIRING)

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Job Description:

Learn about the day in the life of a Rental Management Trainee: https://www.youtube.com/watch?v=MYXEuZC5Kjo

• Location: Onsite - Woodinville, Washington
• Schedule: Monday - Friday, 8:00 AM - 5:00 PM
• Employment Type: Full-Time
• Benefits: Full Benefits Package Included

Are you a driven, ambitious professional ready to fast-track into a management role? The Ryder Rental Management Trainee program is an 18-24 month accelerated career development experience designed to build the next generation of Ryder leaders.

This program is fast-paced and touches every aspect of the business unit. You'll receive hands-on training across Finance, Operations, Human Resources, and Sales & Marketing - gaining the full toolkit you need to step into a leadership role with confidence.

Over 18-24 months, you'll build expertise across every core area of the business:

• Finance - Understand the P&L drivers behind a high-performing rental operation
• Operations - Manage rental assets, vehicle PM standards, and day-to-day location performance
• Sales & Marketing - Drive revenue through inbound sales, outbound solicitation, and lead generation for rental, lease, and used vehicle sales
• Human Resources - Learn how to build, develop, and lead a team
• Customer Relationship Management - Resolve customer concerns and grow a loyal customer base
• Compliance & Regulatory - Ensure alignment with company, local, state, and federal requirements

Ryder isn't just a great place to grow your career - it's a company that has been recognized time and again for excellence, integrity, and its commitment to people:

• One of the Most Trustworthy Companies in America - Newsweek
• America's Best Large Employers - Forbes
• World's Most Admired Companies - Fortune Magazine
• Top Company for Women to Work for in Transportation - Women in Trucking
• Overdrive Award - General Motors
• Food Logistics' Top 3PL Award - SDC EXEC
• Reader's Choice Excellence Awards - Inbound Logistics
• Top Women to Watch in Transportation
• Supplier Environmental Excellence Award - Verizon

We're also committed to a greener future - Ryder operates the largest electric vehicle (EV) fleet footprint in the United States.

Hear directly from the people who work here:

https://www.youtube.com/watch?v=usBbl6L1V6E

https://www.youtube.com/watch?v=b24PFgxvVS0

• Handle the sales process for inbound calls as well as outbound solicitation
• Maintain current and accurate data within the company's marketing database
• Responsible for generating rental, lease, and used vehicle sales leads
• Manage all rental asset processes to include Vehicle PM and cleanliness standards
• Meet overall Ryder market share by successfully executing sales and marketing initiatives
• Maintain compliance with company, local, state, federal, and other regulatory agencies
• Reconcile all customer concerns, issues, and disputes to maintain ongoing relationships and grow the current customer base

• On a voluntary basis as well as based on scheduling, the Rental Management Trainee will be required to perform the role of On-Call Representative based on work schedules as determined by Supervisor
• Performs other duties as assigned

• Strong verbal and written communication skills
• Excellent communication and interpersonal skills
• Possesses flexibility to work in a fast-paced, dynamic environment
• High energy, self-motivated, self-directed person who is able to focus on multiple projects and activities simultaneously and able to thrive in a fast-paced environment
• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
• Ability to work independently and as a member of a team
• Detail oriented with strong follow-up practices
• Possess a high degree of common sense and the aptitude to learn quickly
• Ability to relocate in the region/US at the conclusion of the training program
• Must be computer literate - intermediate required

Qualifications

• Bachelor's degree required business administration or similar related degree

• One (1) year or more customer service with issues resolution experience preferred

• Must be computer literate intermediate required

Travel
None
DOT Regulated
No

Job Category

Our Culture & Commitment:

At Ryder, you're trusted to make an impact-while enjoying room to grow and having a voice that's heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety.

Your Voice. Your Success. The Future We Build Together.

Compensation Information:

Thecompensationofferedtoa candidate may be influenced by a variety of factors, including the candidate's relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc.The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/ortype.Compensationranges for the position are below:

Pay Type:

Minimum Pay Range:

Maximum Pay Range:

Benefits Information:

For all Full-time positions only: Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Important Note:

Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.

Security Notice for Applicants:

Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application throughwww.ryder.com/careers.

Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder atcareers@ryder.comor800-793-3754.

Current Employees:

If you are a current employee at Ryder, please click here to log in to Workday to apply using the internal application process.

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