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Inbound Data Entry Jobs in Arizona (NOW HIRING)

Aquaman Pools

Branch Office Administrator

Gilbert, AZ · On-site

$20 - $20.50/hr

... inbound calls, visitors, and service inquiries. * Manage customer account setup, service agreements, scheduling, and CRM data entry with accuracy and timeliness. * Process payments, apply credits and ...

Certus Pest Inc

Branch Office Administrator

Gilbert, AZ · On-site

$20 - $20.50/hr

... inbound calls, visitors, and service inquiries. * Manage customer account setup, service agreements, scheduling, and CRM data entry with accuracy and timeliness. * Process payments, apply credits and ...

PATRIOT POOL AND SPA

Branch Office Administrator

Gilbert, AZ · On-site

$20 - $20.50/hr

... inbound calls, visitors, and service inquiries. * Manage customer account setup, service agreements, scheduling, and CRM data entry with accuracy and timeliness. * Process payments, apply credits and ...

Acumen & DCI Career Page

Client Services Agent

Mesa, AZ · On-site

$20 - $22/hr

... inbound and outbound phone calls and emails, processing paperwork and manual data entry into multiple databases with a high degree of accuracy. This role is critical to ensuring the company as a ...

Acumen & DCI Career Page

Client Services Agent

Mesa, AZ · On-site

$13.75 - $18.25/hr

... inbound and outbound phone calls and emails, processing paperwork and manual data entry into multiple databases with a high degree of accuracy. This role is critical to ensuring the company as a ...

Cloudience

Admin Assistant for MSP

Chandler, AZ · On-site

$18 - $24/hr

You will also be responsible for data entry, filing, document preparation, coordinating marketing ... Triage inbound service tickets creating, merging, assigning & scheduling as needed by type ...

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Showing results 21-40

All JobsInbound Data Entry JobsInbound Data Entry Jobs in Arizona

Branch Office Administrator

Gilbert, AZ • On-site

National Pool Partners, Inc.
Personal Services • 201 - 500 employees
Learn more about National Pool Partners, Inc.external

$20 - $20.50/hr

Full-time

Re-posted yesterday

Job description

Description

Purpose

Provide reliable, accurate, and customer-focused administrative support that enables branch operations to run efficiently, supports revenue collection, and ensures a positive customer and employee experience at the branch level.

Key Contributions

  • Serve as the primary administrative and customer service support for the branch, responding to inbound calls, visitors, and service inquiries.
  • Manage customer account setup, service agreements, scheduling, and CRM data entry with accuracy and timeliness.
  • Process payments, apply credits and adjustments, and support collections efforts for past-due accounts.
  • Maintain accurate documentation, records, and system updates across branch administrative workflows.
  • Coordinate communication between customers, technicians, sales staff, and branch leadership to resolve issues efficiently.
  • Support branch operations through general office administration, reporting, routing/scheduling, supply management, and cross-functional assistance.
  • Adhere to company policies, data integrity standards, and customer service expectations.

Success Metrics

  • Respond to =95% of customer calls, inquiries, and administrative requests within the same day or 24-hour.
  • Maintain =98% accuracy across customer accounts, service agreements, CRM entries, and billing transactions.
  • Post and reconcile 100% of daily payments and adjustments with zero unresolved discrepancies.
  • Reduce outstanding 30/60-day past-due balances by meeting monthly collection targets set by branch leadership.

Growth Impact

  • Improves branch efficiency by ensuring administrative workflows are completed accurately and on time.
  • Protects revenue through timely billing, payment processing, and collections follow-up.
  • Enhances customer retention by delivering consistent, professional, and responsive service experiences.
  • Enables branch scalability by supporting standardized processes and reliable operational support.

Capabilities & Strengths

  • Communication & Customer Focus: Clear, professional interaction with customers, technicians, and leadership.
  • Attention to Detail: High accuracy in documentation, billing, and system data entry.
  • Problem Solving & Organization: Ability to manage competing priorities, resolve issues, and maintain workflow discipline.


Requirements

Required Qualifications

  • High school diploma or equivalent.
  • 1+ years of administrative or customer service experience.
  • Proficiency in Microsoft Word, Excel, Outlook, and CRM systems.

Preferred Qualifications

  • Experience using PestPac or similar field-service CRM systems.
  • Prior experience in a branch-based, service, or call-center-supported environment.
  • Experience supporting billing, payments, or collections activities.


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