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Inbound Call Transfer Sales Jobs in Nevada (NOW HIRING)

Catch Vibe Voice

Call Center Agent

Las Vegas, NV · On-site

$47K - $52K/yr

Answer inbound customer calls promptly and professionally. * Provide accurate information regarding ... Previous experience in sales, call center, customer service, retail, or telemarketing is a plus but ...

Avanti Destinations

Travel Consultant

Reno, NV · On-site

$20/hr

In this sales position, highly qualified leads from our network of travel advisors located ... inbound call center. Our competitive work environment requires Travel Consultants to be able to ...

Avanti Destinations

Travel Consultant

Reno, NV · On-site

$20/hr

In this sales position, highly qualified leads from our network of travel advisors located ... inbound call center. Our competitive work environment requires Travel Consultants to be able to ...

Jobs for Humanity

Call Center Representative

Las Vegas, NV · On-site

$15.50 - $19.25/hr

Shape the sales foundation of a fast-growing, mission-driven startup * Work directly with the CEO ... Handle all patient correspondence through inbound calls, chats, and emails, and initiate outbound ...

Jobs for Humanity

Call Center Representative

Las Vegas, NV · Remote

$15.25 - $19/hr

Shape the sales foundation of a fast-growing, mission-driven startup * Work directly with the CEO ... Handle all patient correspondence through inbound calls, chats, and emails, and initiate outbound ...

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Inbound Call Transfer Sales information

What is inbound call transfer sales?

Inbound Call Transfer Sales is a sales role where representatives handle incoming calls from customers and transfer them to the appropriate sales team or department to complete a transaction or address their needs. These professionals are responsible for qualifying leads, providing product or service information, and ensuring a smooth transition for the customer. Their goal is to maximize sales opportunities while delivering excellent customer service and ensuring that callers are connected to the right experts. This role often requires strong communication and multitasking skills, as well as an understanding of the products or services offered by the company.

What are the key skills and qualifications needed to thrive as an inbound call transfer sales representative?

To thrive as an Inbound Call Transfer Sales Representative, you need strong communication skills, sales acumen, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and sometimes relevant sales certifications are typically required. Outstanding active listening, adaptability, and resilience help you quickly build rapport and handle objections effectively. These skills ensure you can successfully convert leads, meet sales targets, and provide a positive customer experience in a fast-paced environment.

What are some common challenges faced in an inbound call transfer sales role and how can they be overcome?

A common challenge in Inbound Call Transfer Sales is quickly building rapport with customers who are being transferred, as they may feel uncertain or impatient. Success in this role requires active listening skills and the ability to smoothly continue the conversation, addressing the customer's needs without making them repeat information. It also involves staying adaptable, as call volume and customer concerns can vary throughout the day. Collaborating closely with other team members and departments helps ensure seamless customer handoffs and access to the latest product or service updates.

What is the difference between Inbound Call Transfer Sales vs Inbound Customer Service Representative?

AspectInbound Call Transfer SalesInbound Customer Service Representative
Primary RoleUpselling and transferring calls to sales teamsHandling customer inquiries and providing support
Required SkillsSales techniques, communication, product knowledgeCustomer service, problem-solving, communication
Work EnvironmentCall centers, sales departmentsCall centers, customer support centers
Common CertificationsSales certifications, communication skillsCustomer service certifications, communication skills

Inbound Call Transfer Sales focuses on converting inbound calls into sales opportunities by transferring interested customers to sales teams. In contrast, Inbound Customer Service Representatives primarily handle inquiries and resolve issues without a direct focus on sales. While both roles require strong communication skills and call center experience, their main objectives differ: sales conversion versus customer support.

Inbound Call Center Sales Agent - $2,500 New Hire Incentive

Las Vegas, NV • On-site

Hilton Grand Vacations, Inc.
Traveler Accommodation • 5 - 10K employees
Learn more about Hilton Grand Vacations, Inc.external

$85K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 25 days ago

Hilton Grand Vacations rating

6.8

Company rating: 6.8 out of 10

Based on 151 frontline employees who took The Breakroom Quiz

Job description


Launch or Grow Your Sales Career with Hilton Grand Vacations
Responsibilities
At Hilton Grand Vacations, we believe great careers are built on connection, energy, and opportunity-and that's exactly what you'll bring to our team.
As a Call Transfer Sales Agent, you'll connect with guests who have been transferred from our partners and introduce them to exclusive, discounted vacation packages. Your role is to build excitement, create value, and convert those conversations into sales.
Join us for Walk-In Interviews - Tuesdays & Thursdays from 10 AM to 3 PM
  • 5555 Badura Avenue, Ste # 160, Las Vegas, NV 89118
  • Business casual attire required

What You'll Earn
  • Hourly base pay + uncapped commission
  • Average earnings: $65,000+ annually
  • Top performers: $85,000+ annually

Additional Earning Opportunities
  • PM shift differential
  • Higher hourly pay for PM weekend shifts
  • Sign on bonus up to $2500(ask recruiter for details)
  • Employee referral bonus opportunities

What You'll Do
  • Connect with guests over the phone and introduce personalized vacation experiences
  • Promote and sell mini-vacation packages across our resort portfolio
  • Use proven sales techniques (we'll train you!) to handle objections and close confidently
  • Share compelling, accurate information about Hilton Grand Vacations resorts and offers

Training & Benefits
  • Paid training (4 weeks): Monday-Friday, 8 AM-4 PM
  • Day 1 benefits: Medical, dental, vision
  • Travel perks & resort discounts
  • 401(k) + PTO after 90 days
  • Career growth with a recognized, global brand

Who Thrives Here
We're looking for motivated, financially driven individuals who are energized by performance and excited to grow their income. Many of our top-performing sales professionals come from a wide range of industries, including: Finance, Investments, Real estate, Luxury goods, Fundraising, Debt consolidation, Entrepreneurship, Automotive (car) sales, Hospitality, Telesales, Insurance, Solar, Door-to-Door, Furniture, Mattress sales, and personal services.
What We're Looking For
  • A positive, customer-focused communicator who enjoys helping others
  • Strong multitasking skills and the ability to navigate multiple systems
  • A passion for sales and achieving goals
  • High school diploma or equivalent

Preferred:
  • 1+ year of sales or telesales experience
  • Call center or hospitality background
  • Microsoft Office proficiency (Outlook, Word)
  • Timeshare experience is a plus

We are an equal-opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, perform crucial job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation.

What Hilton Grand Vacations employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Hilton Grand Vacations logo

About Hilton Grand Vacations

Sourced by ZipRecruiter

Hilton Grand Vacations Inc. (HGV) is based in Orlando, Florida, and operates in the hospitality industry, specifically in the sector of vacation ownership. The company is committed to providing high quality, professionally managed, and flexible vacation ownership options to its customers. Hilton Grand Vacations sprung from the reputable Hilton Hotels brand, which was founded in 1919 by Conrad Hilton. The company's mission is to put the world on vacation, offering destinations and experiences that go beyond the traditional hotel stay.

Industry

Traveler accommodation

Company size

5,001 - 10,000 Employees

Headquarters location

Orlando, FL, US

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