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Inbound Call Center Jobs in Mobile, AL (NOW HIRING)

Signius

Call Center Representative

Mobile, AL · On-site

$17 - $20/hr

Full-Time Call Center RepresentativeLocation: Mobile, ALSignius is seeking dedicated and detail-oriented Full-Time Call Center Representatives to join our rapidly growing team. In this vital role ...

Signius

Full Time Call Center Representative

Mobile, AL · On-site

$17 - $20/hr

Full-Time Call Center Representative Location: Mobile, AL Signius is seeking dedicated and detail-oriented Full-Time Call Center Representatives to join our rapidly growing team. In this vital role ...

Signius

Customer Support Specialist

Mobile, AL · On-site

$17 - $20/hr

We are an inbound call center only, so telemarketing calls or sales solicitations are not part of the role. To be successful in this role, you must have:A welcoming voice with an upbeat toneStrong ...

Alabama Credit Union

Member Care Agent

Foley, AL · On-site

$22.81 - $27.38/hr

The Member Care Agent is a call center representative position existing to provide an outstanding member service experience within the framework of the Alabama Credit Union Shared Values. Member Care ...

Alabama Credit Union

Member Care Agent

Foley, AL · On-site

$12.75 - $17/hr

The Member Care Agent is a call center representative position existing to provide an outstanding member service experience within the framework of the Alabama Credit Union Shared Values. Member Care ...

Alabama Credit Union

Member Care Agent

Foley, AL

$12.75 - $17/hr

The Member Care Agent is a call center representative position existing to provide an outstanding member service experience within the framework of the Alabama Credit Union Shared Values. Member Care ...

Alabama Credit Union

Member Care Agent

Foley, AL · On-site

$18.25 - $27.38/hr

The Member Care Agent is a call center representative position existing to provide an outstanding member service experience within the framework of the Alabama Credit Union Shared Values. Member Care ...

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All JobsInbound Call Center JobsInbound Call Center Jobs in Mobile, AL

Inbound Call Center information

See Mobile, AL salary details

$12

$17

$22

How much do inbound call center jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for inbound call center in Mobile, AL is $17.20, according to ZipRecruiter salary data. Most workers in this role earn between $15.48 and $18.12 per hour, depending on experience, location, and employer.

What is the difference between Inbound Call Center vs Customer Service Representative?

AspectInbound Call CenterCustomer Service Representative
Primary RoleHandle incoming calls, assist customers, process ordersAssist customers, answer inquiries, resolve issues
Work EnvironmentCall centers, office settingsOffice, retail, or remote environments
Required SkillsCommunication, problem-solving, product knowledgeCommunication, patience, problem-solving
Common CertificationsNone required but beneficialNone required but beneficial

While both roles involve assisting customers via phone, an Inbound Call Center primarily focuses on handling incoming calls related to orders or support, often within a call center environment. Customer Service Representatives may work in various settings and handle a broader range of customer inquiries. Both roles require strong communication skills and may benefit from similar certifications, but their work scope and environment differ slightly.

What are common challenges faced by inbound call center representatives, and how can they be managed effectively?

Inbound call center agents often encounter high call volumes, managing difficult customer interactions, and meeting strict performance metrics. To manage these challenges, agents benefit from strong communication skills, stress management techniques, and ongoing training. Support from supervisors, clear escalation procedures, and teamwork within the call center environment also play a crucial role in maintaining job satisfaction and delivering excellent customer service.

What skills and qualifications are needed to thrive as an inbound call center representative?

To thrive as an Inbound Call Center Representative, you need excellent verbal communication, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephone systems, and ticketing platforms is commonly required. Patience, resilience, and a customer-focused attitude help individuals excel in handling diverse customer inquiries and challenges. These skills ensure efficient issue resolution, high customer satisfaction, and contribute to overall organizational success.

What is an inbound call center representative?

Inbound call center jobs involve handling incoming calls from customers or clients. Employees in these roles typically answer questions, provide support, resolve issues, and may process orders or requests. They act as the first point of contact for a company, so strong communication and problem-solving skills are important. Inbound call centers differ from outbound centers, where the primary task is making outgoing calls, often for sales or surveys. These positions are common in industries like telecommunications, banking, retail, and healthcare.
What are the most commonly searched types of Inbound Call Center jobs in Mobile, AL? The most popular types of Inbound Call Center jobs in Mobile, AL are:
What are popular job titles related to Inbound Call Center jobs in Mobile, AL? For Inbound Call Center jobs in Mobile, AL, the most frequently searched job titles are:
What job categories do people searching Inbound Call Center jobs in Mobile, AL look for? The top searched job categories for Inbound Call Center jobs in Mobile, AL are:
What cities near Mobile, AL are hiring for Inbound Call Center jobs? Cities near Mobile, AL with the most Inbound Call Center job openings:
Inbound Call Center jobs near you
Infographic showing various Inbound Call Center job openings in Mobile, AL as of August 2026, with employment types broken down into 2% As Needed, 74% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $35,774 per year, or $17.2 per hour.

Call Center Representative

Signius

Mobile, AL • On-site

$17 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 14 days ago

Job description

Full-Time Call Center RepresentativeLocation: Mobile, ALSignius is seeking dedicated and detail-oriented Full-Time Call Center Representatives to join our rapidly growing team. In this vital role, you'll provide friendly, professional, and comprehensive support to our diverse client base, which spans medical offices, apartment complexes, and various professional services. This is an in-office position.We pride ourselves on our supportive, compassionate, and collaborative environment, where teamwork and exceeding client expectations are paramount. If you possess excellent communication skills and computer literacy, we encourage you to apply.Key Responsibilities:Professionally manage a high volume of incoming calls, greeting callers with a polite and pleasant demeanor.Accurately gather and relay essential information, ensuring all message details are thorough and precise.Verify and meticulously enter information into our system, providing clients with confidence that their issues will be effectively communicated.Qualifications:A welcoming voice and an upbeat, professional tone.Strong command of the English language, including excellent spelling and grammar.Proficiency in a Windows-based computer environment.Ability to type 35 words per minute or more.Excellent attendance record.Availability to work one weekend day No prior experience is required; we provide comprehensive training in a positive, team-focused environment designed for your success.Compensation and Benefits:Compensation: $20/hr with Perfect AttendancePerfect Attendance is considered being on time for the start of your shift, leaving and coming back on time from any breaks during your shift, and fully completing your assigned shift. Compensation without perfect attendance is $17 / Hour.Full-time employees are eligible for a robust benefits package including:Employee Stock OwnershipComprehensive Medical, Dental, and Vision BenefitsPaid VacationTraditional 401K with company matchingFree Life Insurance PolicyLegal AssistanceShifts:Full-Time - 40 hours per week, 10-hour shiftsMust be available to work a weekend day (Sat or Sun each week)Training will last approximately one week. On your second week, you will move to your new set schedule.Signius is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.
Job Posted by ApplicantPro