ZipRecruiter

Log In

1

Inbound Call Center Jobs in West Virginia (NOW HIRING)

Mancan

Inbound Call Center Representative

Weirton, WV · On-site

$13/hr

Call Center Representative Inbound Calls **THIS IS NOT A REMOTE POSITION** Location: Weirton, WV **THIS IS NOT A REMOTE POSITION** Pay: $13/hour + Double Pay on Holidays Schedule: Have to be able to ...

E-Solutions

Call Center Agent

South Charleston, WV · On-site

$13 - $17.25/hr

Call Center Agent We are hiring Call Center Agent with the following skillset Key Responsibilities ... Handle inbound and outbound retention-related calls. * Negotiate and process save/service order ...

MCI Careers

$14.75 - $18.25/hr

... call center footprint and operations that extend across multiple countries. We deliver Customer ... Answer inbound and/or make outbound customer calls professionally and courteously. * Assist ...

E-Solutions

Call Center Agent

Charleston, WV · On-site

$14.50 - $19.25/hr

Call Center Agent Promoting and saving products and services. Providing an excellent customer experience via phone. Negotiating and completing save/service order requests from customers. Working with ...

Justice Federal Credit Union

Call Center Rep.

Bridgeport, WV · On-site

$16.25 - $20.25/hr

Call Center Representative - Be the Voice That Makes a Difference As a Call Center Representative, you'll be the trusted voice our Members rely on for clarity, support, and exceptional service. If ...

Express Employment

Call Center Associate

Bridgeport, WV · On-site

$18/hr

Handle inbound customer calls, resolving inquiries and providing information. * Process outage and emergency calls efficiently and professionally. * Document customer interactions and maintain ...

Express Employment

Call Center Associate

Clarksburg, WV · On-site

$18/hr

Handle inbound customer calls, resolving inquiries and providing information. * Process outage and emergency calls efficiently and professionally. * Document customer interactions and maintain ...

Express Employment

Call Center Associate

Fairmont, WV · On-site

$18/hr

Handle inbound customer calls, resolving inquiries and providing information. * Process outage and emergency calls efficiently and professionally. * Document customer interactions and maintain ...

Express Employment

Call Center Associate

Morgantown, WV · On-site

$18/hr

Handle inbound customer calls, resolving inquiries and providing information. * Process outage and emergency calls efficiently and professionally. * Document customer interactions and maintain ...

Napolis

Call Center Representative

Parkersburg, WV

$10 - $12/hr

Call Center Representative Pay rate: Starts $10.00 an hour, two weeks pay increase $11.00 an hour, two more weeks pay increase $12.00 an hour; if performing exceptional service experience for the ...

Napolis

Call Center Representative

Parkersburg, WV · On-site

$10 - $12/hr

Call Center Representative Pay rate: Starts $10.00 an hour, two weeks pay increase $11.00 an hour, two more weeks pay increase $12.00 an hour; if performing exceptional service experience for the ...

next page

Showing results 1-20

All JobsInbound Call Center JobsInbound Call Center Jobs in West Virginia

Inbound Call Center information

See West Virginia salary details

$9

$13

$17

How much do inbound call center jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for inbound call center in West Virginia is $13.42, according to ZipRecruiter salary data. Most workers in this role earn between $12.12 and $14.13 per hour, depending on experience, location, and employer.

What is an inbound call center representative?

Inbound call center jobs involve handling incoming calls from customers or clients. Employees in these roles typically answer questions, provide support, resolve issues, and may process orders or requests. They act as the first point of contact for a company, so strong communication and problem-solving skills are important. Inbound call centers differ from outbound centers, where the primary task is making outgoing calls, often for sales or surveys. These positions are common in industries like telecommunications, banking, retail, and healthcare.

What skills and qualifications are needed to thrive as an inbound call center representative?

To thrive as an Inbound Call Center Representative, you need excellent verbal communication, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephone systems, and ticketing platforms is commonly required. Patience, resilience, and a customer-focused attitude help individuals excel in handling diverse customer inquiries and challenges. These skills ensure efficient issue resolution, high customer satisfaction, and contribute to overall organizational success.

What are common challenges faced by inbound call center representatives, and how can they be managed effectively?

Inbound call center agents often encounter high call volumes, managing difficult customer interactions, and meeting strict performance metrics. To manage these challenges, agents benefit from strong communication skills, stress management techniques, and ongoing training. Support from supervisors, clear escalation procedures, and teamwork within the call center environment also play a crucial role in maintaining job satisfaction and delivering excellent customer service.

What is the difference between Inbound Call Center vs Customer Service Representative?

AspectInbound Call CenterCustomer Service Representative
Primary RoleHandle incoming calls, assist customers, process ordersAssist customers, answer inquiries, resolve issues
Work EnvironmentCall centers, office settingsOffice, retail, or remote environments
Required SkillsCommunication, problem-solving, product knowledgeCommunication, patience, problem-solving
Common CertificationsNone required but beneficialNone required but beneficial

While both roles involve assisting customers via phone, an Inbound Call Center primarily focuses on handling incoming calls related to orders or support, often within a call center environment. Customer Service Representatives may work in various settings and handle a broader range of customer inquiries. Both roles require strong communication skills and may benefit from similar certifications, but their work scope and environment differ slightly.

What skills are needed for inbound call center?

Inbound call center agents need strong communication skills, active listening, patience, and problem-solving abilities. They should be proficient in using call center software and have good time management to handle high call volumes efficiently.

What are the most commonly searched types of Inbound Call Center jobs in West Virginia?

The most popular types of Inbound Call Center jobs in West Virginia are:

What are popular job titles related to Inbound Call Center jobs in West Virginia?

For Inbound Call Center jobs in West Virginia, the most frequently searched job titles are:

What job categories do people searching Inbound Call Center jobs in West Virginia look for?

The top searched job categories for Inbound Call Center jobs in West Virginia are:

What cities in West Virginia are hiring for Inbound Call Center jobs?

Cities in West Virginia with the most Inbound Call Center job openings:

Inbound Call Center jobs near you
Infographic showing various Inbound Call Center job openings in West Virginia as of August 2026, with employment types broken down into 2% As Needed, 80% Full Time, 16% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $27,909 per year, or $13.4 per hour.

Inbound Call Center Representative

Weirton, WV • On-site

Mancan
Recruiting and Staffing Services • 1 - 5K employees
Learn more about Mancanexternal

$13/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired 5 days ago. Applications are no longer accepted.

Job description

Call Center Representative Inbound Calls **THIS IS NOT A REMOTE POSITION**
Location: Weirton, WV **THIS IS NOT A REMOTE POSITION**
Pay: $13/hour + Double Pay on Holidays
Schedule: Have to be able to work Afternoon shift and dayshift.
Full-time OR Part-Time 2nd Shift must be available to work any day of the week, including holidays
Job Summary:
Mancan Staffing is hiring Call Center Representatives for a caring, supportive, team-oriented call center in Weirton, WV. In this role, you will handle inbound calls for a variety of clientsincluding home repair companies, doctors offices, realtors, veterinary clinics, and transportation companieswhen their offices are closed. Representatives follow on-screen prompts, gather information, and accurately transcribe messages for clients. Must be fast paced and proficient in typing. Previous call center experience preferred.
What Youll Do:
Answer inbound calls in a professional, friendly, and caring manner
Follow on-screen prompts and scripts to collect accurate information
Transcribe messages clearly and efficiently
Assist callers from a wide range of industries
Maintain a supportive and positive team environment
Work assigned shifts, including weekends and holidays as required
Requirements:
Previous call center experience preferred
Must be available to work any day of the week and holidays
Strong communication and customer service skills
Accurate typing skills and the ability to type messages quickly and clearly
Ability to navigate on-screen prompts and enter information efficiently
Comfortable handling calls from various industries
Dependable, empathetic, and team-oriented
Why Youll Love This Job:
Supportive, caring group environment
Consistent scheduled shifts
Opportunity to help people in meaningful ways
Double pay on holidays!
We do offer our temporary employees full benefits such as paid vacation, holidays, 401K, as well as vision/dental/medical. Some of the best companies in the area use Mancan including Fortune 500 companies. It is a great opportunity for you to get your foot in the door with some of the areas top companies. If you have any questions or if interested in the positions please do not hesitate to call us.
Apply online at www.mancan.com/or we take applications Mon -Fri 9am-3pm. Please bring 2 forms of government ID and resume with you. Mancan Temporary Employment Staffing Agency is located at 3205 Pennsylvania Ave, Suite F, Weirton WV. 304-797-9675 #DINDI #DINDC