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Inbound Call Center Loan Officer Jobs (NOW HIRING)

Sun West Mortgage-Since 1980

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Mortgage Loan Officer (Call Center)

Cerritos, CA · On-site

$250K/yr

This is a Call Center Loan Officer position. You would work from the corporate office located in Cerritos, CA. What you can depend on: You do NOT deal with files - Originate the loan then go get ...

Modalways

Inbound Call Center Agent

Atlanta, GA · On-site

$17 - $26/hr

About the Role Modalways is seeking a professional and service-oriented Inbound Call Center Agent to support clients by handling incoming calls related to service inquiries and support requests. This ...

Elevate Residential Lending

Mortgage Originator

Naples, FL · Remote

$40K - $500K/yr

Call Center Loan Officer - Florida We're looking for a motivated Mortgage Loan Officer to join our Florida call center team. Mortgage experience is preferred, but we are willing to train the right ...

Malone

Call Center Representative

Jeffersontown, KY · On-site

$19/hr

Inbound Call Center Representative Highlights: * Pay: $19.00 per hour * Employment Type: Project-Based (May-January) with potential for long-term employment * Schedule: 8 hour shift between the hours ...

Mancan

Inbound Call Center Representative

Weirton, WV

$13/hr

Call Center Representative Inbound Calls **THIS IS NOT A REMOTE POSITION** Location: Weirton, WV **THIS IS NOT A REMOTE POSITION** Pay: $13/hour + Double Pay on Holidays Schedule: Have to be able to ...

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Inbound Call Center Loan Officer information

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How much do inbound call center loan officer jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for inbound call center loan officer in the United States is $17.33, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $18.27 per hour, depending on experience, location, and employer.

What does an inbound call center loan officer do?

An Inbound Call Center Loan Officer assists customers who call in with inquiries about loan products, application processes, and eligibility requirements. They guide clients through loan options, collect necessary information, and help complete loan applications over the phone. These professionals are also responsible for answering questions, providing exceptional customer service, and ensuring compliance with lending regulations. Their role is crucial in helping clients understand their borrowing options and facilitating a smooth loan application process.

What are the key skills and qualifications needed to thrive as an inbound call center loan officer?

To thrive as an Inbound Call Center Loan Officer, you need strong knowledge of loan products, underwriting guidelines, and financial analysis, often supported by a background in finance or banking. Familiarity with loan origination systems (LOS), CRM software, and compliance certifications is typically required. Excellent communication, active listening, and problem-solving skills help build trust and effectively address customer needs. These skills ensure accurate loan processing, regulatory compliance, and high customer satisfaction in a fast-paced environment.

What are some common challenges faced by inbound call center loan officers, and how can they be addressed?

Inbound call center loan officers often face challenges such as managing high call volumes, handling diverse customer inquiries, and staying up-to-date with lending regulations and product offerings. To address these, successful loan officers prioritize strong time management, actively engage in ongoing training, and utilize customer relationship management (CRM) tools to streamline processes. Additionally, developing effective communication and problem-solving skills helps in building trust with clients while navigating complex loan scenarios.

What cities are hiring for Inbound Call Center Loan Officer jobs?

Cities with the most Inbound Call Center Loan Officer job openings:

What states have the most Inbound Call Center Loan Officer jobs?

States with the most job openings for Inbound Call Center Loan Officer jobs include:

What are popular job titles related to Inbound Call Center Loan Officer jobs?

For Inbound Call Center Loan Officer jobs, the most frequently searched job titles are:

Infographic showing various Inbound Call Center Loan Officer job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $36,051 per year, or $17.3 per hour.

Mortgage Loan Officer (Call Center)

Cerritos, CA • On-site

Sun West Mortgage-Since 1980
See more jobs at Sun West Mortgage-Since 1980external

$250K/yr

Full-time

Dental, Vision, Life, Retirement

Re-posted 5 days ago

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Job description

LOAN OFFICER SUPERSTARS ONLY – $70K to $250K

Don’t even call unless you are a truly awesome salesperson. You have a burning desire to succeed, are extremely borrower-oriented, highly motivated, and never say die. You develop deep and meaningful rapport with your clients and communicate with piercing persuasiveness. You believe you can be the best in almost anything and everything you do, and you can prove it. Don’t call unless you fit this bill. Excellent salary/commission structure and benefits. Come build an empire within our highly respected, stable 45 year old mortgage company. If you have bounced around a bit with lenders or even left the mortgage industry and came back, don’t worry because we don’t hire backgrounds. We hire top producers. If you’re average, you can earn $70K with us. If you are a star, you can earn $250K plus.

This is a Call Center Loan Officer position. You would work from the corporate office located in Cerritos, CA.

What you can depend on:

You do NOT deal with files – Originate the loan then go get another one

  • Abundance of leads – including refinance leads from our large servicing portfolio
  • NO overlays
  • Manual underwriting
  • FHA/VA down to 500
  • NO FICO streamlines
  • VA 100% Cash Out
  • In-house DPA down to 580
  • Purchase, refinances and home equity loans
  • Non-QM loans
  • Rehab loans
  • Fast turn times
  • Free Ai assistant

About Sun West Mortgage Company:

  • We are Fannie, Freddie, and Ginnie approved. This means we are not just any other lender. We make the underwriting decision on your loan, close it, and then service it inhouse.
  • We service 99% of our loans and monitor our servicing portfolio for opportunities for you to refinance our borrowers.
  • We are a family owned company and have been doing business since 1980.
  • Even though we are big and close billions in loans every year, our leadership is thoroughly involved toward ensuring a great client experience. They are happy to talk to you if you ever need it.

Experience:

  • 1 year experience as a licensed Mortgage Loan Officer

Licensing:

  • Must have at least 1 state license ( preferrably in west coast)

Company Description

Sun West Mortgage Company, Inc. is an Equal Opportunity Employer. The company and its affiliates recruit and hire qualified candidates without regard to race, religion, color, sex, sexual orientation, gender, gender identity, age, national origin, ancestry, citizenship, veteran or disability status, medical condition, marital status, or any other factor prohibited by federal, state, provincial, and municipal laws.