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Inbound Call Center From Home Jobs in Springfield, VA

Unisys

Call Center Agent

Rockville, MD · On-site

$15.25 - $20.25/hr

... This is an inbound call center. Our Support Center is open Monday-Friday 8AM to 8PM EST with ... Most of the calls will be from broker dealers, investors, registered representatives and other ...

VECra Inc.

Customer Service Call Center Agent

Lanham, MD · On-site

$18.50/hr

Call Center Agent (Full-Time, Remote) Location: Remote Company Overview VECRA, Inc. is a service ... Answer inbound calls from consumers, prospective enrollees, and those acting on their behalf ...

Sparkbit 360

Call Center Agent

Washington, DC

$16 - $26/hr

Handle inbound and outbound customer calls professionally and efficiently * Address customer ... Proven experience in a call center or customer service role * Excellent verbal and written ...

Addison Group

Medical Call Center Specialist

Bethesda, MD · Remote

$18 - $20/hr

Fully remote aside from any onsite all-hands meetings * Must reside within the DMV area for onsite ... This role involves handling inbound calls, assisting patients with scheduling needs, and ensuring ...

Alphabe Insight Inc

Call Center Agent

Washington, DC · On-site

$33K - $38K/yr

Beloform Craft is seeking a motivated and customer-focused Call Center Agent to join our team in ... Handle inbound and outbound customer calls professionally and courteously. * Respond to customer ...

BeloForm Craft

Call Center Agent

Washington, DC

Beloform Craft is seeking a motivated and customer-focused Call Center Agent to join our team in ... Handle inbound and outbound customer calls professionally and courteously. * Respond to customer ...

ASPEN OF DC INC

Call Center Manager

Washington, DC · On-site

$43.27/hr

Responsible for managing and optimizing call center operations through effective scheduling, real-time workforce management, and the strategic use of human and automated resources to achieve customer ...

ASPEN OF DC INC

Call Center Manager

Washington, DC · On-site

$43.27/hr

Responsible for managing and optimizing call center operations through effective scheduling, real-time workforce management, and the strategic use of human and automated resources to achieve customer ...

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Inbound Call Center From Home information

See Springfield, VA salary details

$13

$18

$24

How much do inbound call center from home jobs pay per hour?

As of Aug 3, 2026, the average hourly pay for inbound call center from home in Springfield, VA is $18.10, according to ZipRecruiter salary data. Most workers in this role earn between $16.30 and $19.09 per hour, depending on experience, location, and employer.

How to make $1000 a week remotely?

In an inbound call center from home, earning $1000 a week typically requires working full-time hours, often 40 or more hours, and handling high-volume or specialized customer service calls. Increasing your hourly rate through skills like technical support or sales, gaining relevant certifications, and consistently performing well can help reach this income level. Building experience and efficiency with call center tools and scripts also contribute to higher earnings.

What are some common challenges faced when working as an inbound call center agent from home, and how can they be managed?

Working as an inbound call center agent from home often presents challenges such as maintaining focus in a home environment, managing back-to-back calls without on-site support, and ensuring reliable technology. To manage these, it's important to set up a dedicated workspace, establish clear boundaries with household members, and become proficient with the company's communication and troubleshooting tools. Regular check-ins with supervisors and participation in virtual team meetings can help maintain a sense of connection and support.

What are the key skills and qualifications needed to thrive as an Inbound Call Center From Home Representative, and why are they important?

To excel as an Inbound Call Center From Home Representative, you need excellent verbal communication, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and reliable internet connectivity is often required. Outstanding patience, resilience, and self-motivation are crucial soft skills for managing customer concerns and working independently. These qualities enable representatives to deliver effective customer service, resolve issues efficiently, and maintain high satisfaction rates in a remote environment.

How can I make $2000 a week working from home?

Inbound call center jobs from home can offer high earnings if you work full-time hours, handle high call volumes, and have strong communication skills. Achieving $2000 weekly typically requires working 40+ hours, possibly earning commissions or bonuses, and maintaining efficiency with relevant tools and training. Consistent performance and experience can help increase your income in this role.

What is the difference between Inbound Call Center From Home vs Customer Service Representative From Home?

AspectInbound Call Center From HomeCustomer Service Representative From Home
Primary RoleHandle inbound calls, assist customers, process ordersAssist customers, resolve issues, provide product info
Required SkillsCommunication, problem-solving, computer skillsCommunication, problem-solving, product knowledge
Work EnvironmentHome-based, call center software, quiet spaceHome-based, computer, phone, flexible setup
Common EmployersCall centers, BPO companies, retailRetail, tech companies, service providers

Both roles involve remote customer interaction, requiring strong communication skills and a home office setup. The main difference is that Inbound Call Center From Home primarily handles inbound calls for order processing or support, while Customer Service Representative From Home may also include outbound calls and broader customer engagement. Both jobs are suitable for those seeking remote work in customer service industries.

Can I work for a call center from home?

Yes, inbound call center jobs can often be performed from home, provided you have a reliable internet connection, a quiet workspace, and necessary equipment such as a headset and computer. Many companies offer remote positions that require customer service skills and sometimes specific certifications or training.

What is an Inbound Call Center From Home job?

An Inbound Call Center From Home job involves handling incoming calls from customers, clients, or patients while working remotely. Employees respond to inquiries, resolve issues, process orders, or provide support, all from their home office using a computer and phone system. These positions require strong communication skills, reliable internet, and the ability to work independently. Many companies provide training and necessary equipment for remote call center agents. This role is popular for its flexibility and the ability to work from anywhere with a stable internet connection.

Will Amazon really pay you to work from home?

Amazon offers work-from-home positions such as Inbound Call Center roles, which typically pay an hourly wage and may include benefits. These jobs often require good communication skills, a quiet workspace, and sometimes specific equipment or certifications. Amazon's remote jobs are legitimate employment opportunities with standard pay and employment terms.
What job categories do people searching Inbound Call Center From Home jobs in Springfield, VA look for? The top searched job categories for Inbound Call Center From Home jobs in Springfield, VA are:
What cities near Springfield, VA are hiring for Inbound Call Center From Home jobs? Cities near Springfield, VA with the most Inbound Call Center From Home job openings:
Inbound Call Center From Home jobs near you
Infographic showing various Inbound Call Center From Home job openings in Springfield, VA as of July 2026, with employment types broken down into 84% Full Time, and 16% Part Time. Highlights an 65% In-person, 17% Hybrid, and 18% Remote job distribution, with an average salary of $37,656 per year, or $18.1 per hour.

Call Center Agent

Unisys

Rockville, MD • On-site

$15.25 - $20.25/hr

Other

Posted 17 days ago

Unisys rating

5.1

Company rating: 5.1 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

210th of 221 rated it services

Job description

Position: Support Center / Call Center Agent

Duration: Long-term

Location: Rockville, MD

Job Description

Musts

  • Very coachable and present themselves very professionally on phone, and like talking to people
  • College degree(Bachelor s) is a must U
  • Flexible on shifts (40 hour weeks: Rotation schedule: Each agent must work at least 1 to 2 later shifts a week (Shift times are: 8am-4:30pm, then 8:30-5pm, 9am-5:30pm, 9:30am-6pm, 10am-6:30pm, 10;30am-7pm, 11am-7:30pm, with the last shift 11:30am-8pm))

Bonus

  • financial domain knowledge

This is an inbound call center. Our Support Center is open Monday-Friday 8AM to 8PM EST with different shifts. You will be computer bound; expected to be in a call queue, fielding outbound calls the entire day. You will receive 2-3 weeks training including shadowing / mirroring trainer s calls, and having trainer listening in on their initial calls. Most of the calls will be from broker dealers, investors, registered representatives and other industry professionals and will involve password reset requests, registration questions. On average, call handle time is under 6 minutes so these are generally short calls. It is very rare to get upset calls.

What Unisys employees say

Pay

Benefits

Hours and flexibility

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