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Inbound Associate Jobs in Winchester, VA (NOW HIRING)

As part of the DSV team, Associates are expected to meet company objectives in the areas of ... Unload inbound shipments safely and move product to storage locations. Input data accurately into ...

$17 - $19/hr

Associate is responsible for the efficient flow of product from the point of receipt to internal ... Receive inbound orders. * Must be able to do proper rotation of products (FIFO). * Use of handheld ...

As part of the DSV team, Associates are expected to meet company objectives in the areas of ... Unload inbound shipments safely and move product to storage locations. Input data accurately into ...

As part of the DSV team, Associates are expected to meet company objectives in the areas of ... Unload inbound shipments safely and move product to storage locations. Input data accurately into ...

The Logistics Traffic Coordinator will create, review and complete inbound and outbound shipments. This role will be expected to build positive relationships with Schneiders customers, associates and ...

Treats all Customers, Associates, and other leaders with respect. * Demonstrates courtesy ... Responsible for receipt of all non-merchandise inbound deliveries (i.e. signs, supplies, special ...

Treats all Customers, Associates, and other leaders with respect. * Demonstrates courtesy ... Responsible for receipt of all non-merchandise inbound deliveries (i.e. signs, supplies, special ...

Treats all Customers, Associates, and other leaders with respect. * Demonstrates courtesy ... Responsible for receipt of all non-merchandise inbound deliveries (i.e. signs, supplies, special ...

Treats all Customers, Associates, and other leaders with respect. * Demonstrates courtesy ... Responsible for receipt of all non-merchandise inbound deliveries (i.e. signs, supplies, special ...

Treats all Customers, Associates, and other leaders with respect. * Demonstrates courtesy ... Responsible for receipt of all non-merchandise inbound deliveries (i.e. signs, supplies, special ...

Treats all Customers, Associates, and other leaders with respect. Demonstrates courtesy ... Responsible for receipt of all non-merchandise inbound deliveries (i.e signs, supplies, special ...

WAREHOUSE~X00018~5208

Winchester, VA · On-site

$15.50 - $18.50/hr

Responsible for pulling job for production, staging orders for shipment, inbound and outbound forms, inventory tags and counts on materials received or shipped. * Assists all department shipping ...

2nd Shift Receiving Checker

Front Royal, VA · On-site

$15.75 - $18.75/hr

Unloads and receives all inbound merchandise. Checks accuracy before receiving merchandise into the Catalyst/WMS system. Utilizes a lumper service. Builds and secures pallets for storage. Properly ...

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Inbound Associate information

See Winchester, VA salary details

$8

$16

$26

How much do inbound associate jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for inbound associate in Winchester, VA is $16.65, according to ZipRecruiter salary data. Most workers in this role earn between $13.56 and $18.70 per hour, depending on experience, location, and employer.

What is an inbound associate?

Inbound Associates are professionals who handle incoming communications, such as phone calls, emails, or chats, typically in a customer service or call center environment. Their main responsibilities include assisting customers with inquiries, processing orders, resolving issues, and providing product or service information. Inbound Associates play a key role in ensuring customer satisfaction by responding efficiently and courteously to requests or concerns. They often work with various systems and tools to track interactions and maintain accurate records.

What are the key skills and qualifications needed to thrive as an inbound associate, and why are they important?

To thrive as an Inbound Associate, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with warehouse management systems (WMS), barcode scanners, and inventory tracking software is typically required. Excellent teamwork, communication, and time management skills help you succeed in fast-paced environments. These competencies ensure accurate inventory handling, efficient operations, and smooth workflow within the warehouse.

What are some common challenges faced by inbound associates, and how can they be managed effectively?

Inbound Associates often encounter challenges such as managing high call volumes, handling difficult customer inquiries, and maintaining accuracy while processing orders. To handle these effectively, it’s important to develop strong organizational skills, remain calm under pressure, and utilize available support systems like team leads or knowledge bases. Regular training and open communication within the team also help Inbound Associates stay updated on procedures and improve their problem-solving abilities, contributing to a more positive and efficient work environment.

What is the difference between Inbound Associate vs Customer Service Representative?

AspectInbound AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentCall centers, retail, or office settings handling inbound callsCall centers, retail, or office settings assisting customers via calls or in person
Employer & Industry UsageRetail, telecommunications, e-commerce, and service industriesRetail, banking, telecom, and service sectors
Common Search & ComparisonInbound AssociateCustomer Service Representative

Both roles involve assisting customers, primarily through inbound calls or interactions. Inbound Associates often focus on specific product or service inquiries, while Customer Service Representatives may handle a broader range of customer issues. The skills and credentials required are similar, making these roles closely related in customer support environments.

What cities near Winchester, VA are hiring for Inbound Associate jobs?

Cities near Winchester, VA with the most Inbound Associate job openings:

Operations Associate-Shipping/Receiving - Mid Shift

Front Royal, VA • On-site


Sysco
Food and Beverage Wholesalers • 10K+ employees

7.6

Company rating: 7.6 out of 10

Based on 324 frontline employees who took The Breakroom Quiz

120th of 366 rated logistics

People enjoy working here

Good employer

Respectful managers


$19/hr

Full-time

Posted 3 days ago

New


Job description

Shift : Mid shift 3pm-11pm Sunday – Thursday

Payrate : $19.00/HR + Based on experience

SUMMARY

Provide clerical support to the operations department personnel.  Performs all duties safely, accurately and meets set goals and expectations.

ESSENTIAL DUTIES AND RESPONSIBILITIES include but are not limited to the following:

  • Maintain accurate files and filing systems to include operations documentation and other miscellaneous documents.

  • Write, type, or enter accurate information into the computer to prepare reports and copy information from one record to another. 

  • Prepare requisitions for office, computer, and routine supply purchases.

  • Effectively research, track, and resolve (or properly refer) documentation problems and discrepancies to supervisor or as appropriate.

  • Establish and maintain effective communication and coordination with company personnel and with management.

  • Ensure that all Hazmat paperwork is accurate and prepared for drivers.  

  • Ensure proper Hazmat placards are included with the outbound paperwork and the Hazmat stamp has been stamped/affixed to the paperwork. 

  • Convey via radio communication the Hazmat loads to yard jockeys and coordinate with the yard jockeys to ensure that the proper Hazmat placards are placed on the trailer(s).

  • Radio battery changer/maintenance for battery change appointments for warehouse personnel, as needed. 

  • Download the time temperature recorders (TTR) for inbound loads from suppliers and other vendors containing Hazard Analysis Critical Control Point (HACCP) items and/or any refrigerated (cooler or frozen) load with a TTR, print the temperature report, attach a copy to the receiving paperwork and bill of lading (BOL), and save a copy to the ‘O’ drive on the computer network.  Keep HACCP documents and refrigerated load documents (receiving worksheet, bill of lading, and TTR report) separate for verification.

  • Communicate all temp abuse loads to the supervisor.  Coordinate the move of the suspected load to a dock door for inspection and provide the temp abuse form to the unloader/receiver.  After a load has been confirmed ‘temp abuse,’ stamp load documents for the confirmed temp abuse load, with the ‘Temp Abuse’ stamp.

  • Download any TTRs (if included) on temp abuse loads.  Forward the temp abuse form, photos of the load, and applicable TTR report to the RDC Claims Coordinator for product disposition.

  • Coordinate getting the pallet trailers moved to a dock door for unloading upon request by selecting a particular trailer and radioing a yard jockey to bring the trailer to the dock door.  After the pallet trailer has been unloaded or reloaded, radio the yard jockey to have the trailer moved from the dock door to a yard location.

  • Communicate any trailer issues which need to be addressed to yard jockeys by relaying messages via hand-held radio. 

  • Send emails to ‘177-Shipment Move-DL’ (177ShipmentMove-DL@baughne.sysco.com) for any Unbilled requests, BOL requests, and PO removal, as needed.

  • Print the ‘Scheduled Appointments Report’ as a guide for daily scheduled inbound appointments.

  • Task ‘drop’ inbound appointments via SWMS to the yard jockeys to be transported to an available dock door.  Call the guard shack for ‘Live’ appointments waiting to unload.

  • Compile vendor compliance issues from warehouse receipts and send them to the Supplier Compliance Specialist for tracking purposes.

  • Ensure damages are noted on OS&Ds and have appropriate photographs of damaged product.  Post photos of damaged product to ‘Supplier Compliance’ folder.

  • Print out receiver paperwork once inbound loads are complete for the receivers to sign and date. 

  • Prepare shift start-up paperwork to include re-palletization worksheets and outbound trailer loading reports (load sheets).  Ensure all purchase orders are ‘open’ in SWMS for receivers to begin receipt.  Assign trucks to the appropriate dock doors through SWMS.  Print ‘drop’ inbound shipment BOLs from email received from the guard shack when the trailer/load was dropped and attach the BOLs to receiving paperwork for the load(s).   

  • Schedule dock doors for the following workday.

  • Assign and release outbound loads to dock doors via SWMS Route Manager.

  • Use Microsoft Teams channel to review the ‘Schedule Live Outbound’ report as a guide for daily scheduled outbound live appointments.

  • Check all outbound loads to ensure the trailer weight and dock doors are correct, and the trailer numbers match to paperwork and SWMS.

  • Scan outbound load documents of each completed load to the assigned dedicated carrier for the load(s) and to the guard shack. 

  • Enter all UUC (un-adopted unitized cross dock/freight forwarding) data into the UUC database and scan the paperwork into the UUC/freight forwarding database drive.

  • Ensure all paperwork for outbound UUC freight is completed accurately and attached to appropriate outbound load.

  • Ensure that work area is clean, secure, and well maintained.

  • Report any unfixable/unsafe issue to supervisor.

  • Observe and enforce all safety rules to reduce accidents and injuries.

  • Ensure computer and office equipment are used in a safe and professional manner.

  • Understand and comply with all applicable company policies (i.e., attendance, Code of Business Conduct and Ethics, Associate Handbook, etc.).

  • Support food safety policies, standard operating procedures, and prerequisite food safety control programs that meet legal and quality requirements and industry best practices as defined in our Food Safety Commitment documentation.

  • Comply with all applicable state and federal laws, regulations, and policies (i.e., OSHA, HACCP, etc.)

  • Accept additional responsibilities or special projects as requested.  Other duties may be assigned.

SUPERVISORY RESPONSIBILITIES

None

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Must be at least 18 years of age.

  • Must pass a functional capacity test. 

  • Proficient experience and skills, specifically with Microsoft Excel, Word, and Outlook, are required. Must successfully complete Microsoft skill level assessment testing.  

  • Must work independently with minimal supervision and have a strong attention to details.

EDUCATION AND EXPERIENCE

High school diploma or General Education Diploma (GED) preferred, or one-year related experience and/or training, or equivalent combination of education and experience.  Basic math skills are required.  Must be proficient with Microsoft Excel, Word, and Outlook.

LANGUAGE SKILLS

Ability to read and comprehend basic instructions, short correspondence, and memos.  Ability to read and write simple correspondence.  Ability to speak effectively in one-on-one and small group situations.  Ability to communicate effectively with co-workers, visitors, and outside contractors. 

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, and percent.

REASONING ABILITY

Must possess excellent organizational and problem-solving skills.  Must be able to effectively interact with different personalities and levels of people. 

Must be able to work in a proactive manner, address issues, and solve problems by using previous education and experience in identifying appropriate actions.  Problems will vary in complexity and there will not always be a clearly defined solution.  Some solutions may require modifying past applications or creating a solution unique to the current situation, but within the regulations that would apply.

CERTIFICATES, LICENSES, REGISTRATIONS

No certification needed.

PHYSICAL REQUIREMENTS OF THE POSITION

The working conditions and physical demands described are representative of those that must be met by an associate to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.  An individual should contact his or her supervisor or the Human Resources Department if he or she believes that an accommodation is needed.

While performing the duties of this job, the associate is regularly required to talk or hear.  The associate frequently is required to sit.  The associate is occasionally required to stand, walk, use hands to finger, handle, or feel, and reach with hands and arms.  The associate must occasionally lift and/or move up to 25 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job.  Most job responsibilities are performed in an office environment. While performing the duties of this job, the associate is occasionally exposed to fast moving material handling equipment or other mechanical equipment.  The noise level in the work environment usually is moderate.

WORK HOURS

This is a full-time position.  The incumbent must have the ability to work a varying schedule which might include shift work (days or nights), weekdays or weekends, and some holidays.  Work hours may vary, or change based on departmental requirements.

TRAVEL

The position does not require travel.

The above statement reflects the general details necessary to describe the principal functions of the occupation described and shall not be construed as a detailed description of all the work requirements that may be inherent in the occupation.



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