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Inbound Associate Jobs in Paterson, NJ (NOW HIRING)

Cardinal Health

Warehouse Associate II

New York, NY · On-site

$21.40/hr

Job Summary The Assoc II, Warehouse Ops assists on Inbound or Outbound activities as requested by the Warehouse Supervisor meeting quality, safety, productivity and operational standards. This job ...

Shift Markets

Sales Associate

Manhattan, NY · On-site

$90/hr

About the Role We're hiring a Sales Associate to drive outbound and inbound pipeline for our prediction-markets and crypto-exchange-infrastructure business. You'll own the top of the sales funnel ...

Supervest

Be Seen First

Capital Markets Associate

Wall Street, NY · On-site

$70K - $95K/yr

Capital Markets Associate Supervest- New York; on-site Supervest Inc. is hiring an ambitious and ... Conduct outbound outreach to accredited investors * Follow up on inbound leads generated through ...

Basic Capital

GTM Associate (GTMA)

New York, NY · On-site

$80K/yr

What we're looking for As a founding GTM Associate, you'll be on the front line of driving Basic ... You'll be equipped with best-in-class tooling and data to qualify and route all inbound ...

HSS

Care Coordination Associate

New York, NY · On-site

$32.39 - $36.04/hr

This entry-level role is responsible for handling inbound and outbound calls, scheduling ... The Associate ensures that all interactions are handled with empathy, professionalism, and ...

Watermill

Warehouse Associate

Queens, NY · On-site

$18 - $20/hr

The Warehouse Associate for Manhattan Laminates | Roberts Plywood will be primarily responsible for processing inbound/outbound transactions in a timely and accurate manner, applying inventory ...

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All JobsInbound Associate JobsInbound Associate Jobs in Paterson, NJ

Inbound Associate information

See Paterson, NJ salary details

$9

$17

$27

How much do inbound associate jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for inbound associate in Paterson, NJ is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $19.57 per hour, depending on experience, location, and employer.

What is an inbound associate?

Inbound Associates are professionals who handle incoming communications, such as phone calls, emails, or chats, typically in a customer service or call center environment. Their main responsibilities include assisting customers with inquiries, processing orders, resolving issues, and providing product or service information. Inbound Associates play a key role in ensuring customer satisfaction by responding efficiently and courteously to requests or concerns. They often work with various systems and tools to track interactions and maintain accurate records.

What are the key skills and qualifications needed to thrive as an inbound associate, and why are they important?

To thrive as an Inbound Associate, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with warehouse management systems (WMS), barcode scanners, and inventory tracking software is typically required. Excellent teamwork, communication, and time management skills help you succeed in fast-paced environments. These competencies ensure accurate inventory handling, efficient operations, and smooth workflow within the warehouse.

What are some common challenges faced by inbound associates, and how can they be managed effectively?

Inbound Associates often encounter challenges such as managing high call volumes, handling difficult customer inquiries, and maintaining accuracy while processing orders. To handle these effectively, it’s important to develop strong organizational skills, remain calm under pressure, and utilize available support systems like team leads or knowledge bases. Regular training and open communication within the team also help Inbound Associates stay updated on procedures and improve their problem-solving abilities, contributing to a more positive and efficient work environment.

What is the difference between Inbound Associate vs Customer Service Representative?

AspectInbound AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentCall centers, retail, or office settings handling inbound callsCall centers, retail, or office settings assisting customers via calls or in person
Employer & Industry UsageRetail, telecommunications, e-commerce, and service industriesRetail, banking, telecom, and service sectors
Common Search & ComparisonInbound AssociateCustomer Service Representative

Both roles involve assisting customers, primarily through inbound calls or interactions. Inbound Associates often focus on specific product or service inquiries, while Customer Service Representatives may handle a broader range of customer issues. The skills and credentials required are similar, making these roles closely related in customer support environments.

What cities near Paterson, NJ are hiring for Inbound Associate jobs?

Cities near Paterson, NJ with the most Inbound Associate job openings:

Inbound Associate jobs near you

Inbound Sales Development Rep-New York

Century Consulting Services

New York, NY • On-site

$75K - $100K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 7 days ago

Job description

Ready to launch your sales career and help people regain financial freedom? At Century, we empower clients to break free from overwhelming debt while building rewarding careers for our team. If you're driven, coachable, and thrive in a fast-paced environment, this is your chance to grow with us.

The Sales Development Representative (SDR) plays a critical role in Century's mission to help individuals overcome financial hardship and achieve long-term stability. SDRs act as the first point of contact for prospective clients, building trust, gathering essential financial details, and preparing comprehensive analyses for senior sales representatives.

Benefits: Industry leading benefits including medical/dental/vision insurance (nearly 100% employer contribution!), PTO, sick time, rewards, 401K, commuter savings program, company happy hours and parties, and more!

Schedule: M-F: 9:30am-6:30pm EST. 4 days in office / 1 day remote to start.

Top performers have the opportunity to earn additional work from home flexibility (up to and including working fully remote!)

Key Responsibilities

  • Engage warm inbound leads through discovery calls to identify debt relief needs
  • Build rapport and gather key financial details to qualify opportunities
  • Prepare clear financial analyses and hand-off summaries for senior reps
  • Ensure quality hand-offs to achieve strong close rates
  • Comply with all legal and documentation standards
  • Perform additional tasks as assigned by Management

Requirements

  • A strong work ethic with excellent time management skills
  • An ability to listen and put into practice teachings and critiques from management
  • The desire to grow and become a top producer for the company
  • Exceptional reading and speaking skills
  • Must be a problem solver with great critical thinking skills
  • Sales experience and/or professional phone experience is beneficial
  • A bachelor's or associate degree preferred