ZipRecruiter

Log In

1

Inbound Associate Jobs in New Castle, DE (NOW HIRING)

Cigna

Pharmacy Operations Lead

Newark, DE

The Inbound Lead is expected to drive operational excellence, support associate development, monitor productivity and quality metrics, and promote a safe and efficient work environment. This role ...

Cigna

Pharmacy Operations Lead

Newark, DE · On-site

The Inbound Lead is expected to drive operational excellence, support associate development, monitor productivity and quality metrics, and promote a safe and efficient work environment. This role ...

Niktor

Manufacturing - Warehouse Associate Lv1

Logan, NJ · On-site

$21/hr

This position is a member of the location warehouse team responsible for order pulling, inbound receiving, housekeeping and other warehouse tasks. This role is also responsible for working closely ...

Avantor Inc.

Export Warehouse Specialist

Bridgeport, NJ

$16.25 - $19.75/hr

Ensures inbound and outbound shipments are complete and free of damage. * Creates and maintains ... The associate works near moving mechanical machinery and noise level in the work environment is ...

Avantor, Inc.

Export Warehouse Specialist

Bridgeport, NJ · On-site

$16.25 - $19.75/hr

Ensures inbound and outbound shipments are complete and free of damage. * Creates and maintains ... The associate works near moving mechanical machinery and noise level in the work environment is ...

AMRESCO

Export Warehouse Specialist

Bridgeport, NJ

$16.25 - $19.75/hr

Ensures inbound and outbound shipments are complete and free of damage. * Creates and maintains ... The associate works near moving mechanical machinery and noise level in the work environment is ...

Phoenix Filtration

Be Seen First

Warehouse Associate - Shipping & Receiving Clerk

Newport, DE · On-site

$17.80 - $19.50/hr

... daily inbound receiving of products and packages; notify recipients accordingly. · Manage open dock inbound website for scheduling. · Create delivery receipts and packing slips. · Inspects ...

previous pagenext page

Showing results 21-40

All JobsInbound Associate JobsInbound Associate Jobs in New Castle, DE

Inbound Associate information

See New Castle, DE salary details

$8

$16

$26

How much do inbound associate jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for inbound associate in New Castle, DE is $16.62, according to ZipRecruiter salary data. Most workers in this role earn between $13.51 and $18.65 per hour, depending on experience, location, and employer.

What is an inbound associate?

Inbound Associates are professionals who handle incoming communications, such as phone calls, emails, or chats, typically in a customer service or call center environment. Their main responsibilities include assisting customers with inquiries, processing orders, resolving issues, and providing product or service information. Inbound Associates play a key role in ensuring customer satisfaction by responding efficiently and courteously to requests or concerns. They often work with various systems and tools to track interactions and maintain accurate records.

What are the key skills and qualifications needed to thrive as an inbound associate, and why are they important?

To thrive as an Inbound Associate, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with warehouse management systems (WMS), barcode scanners, and inventory tracking software is typically required. Excellent teamwork, communication, and time management skills help you succeed in fast-paced environments. These competencies ensure accurate inventory handling, efficient operations, and smooth workflow within the warehouse.

What are some common challenges faced by inbound associates, and how can they be managed effectively?

Inbound Associates often encounter challenges such as managing high call volumes, handling difficult customer inquiries, and maintaining accuracy while processing orders. To handle these effectively, it’s important to develop strong organizational skills, remain calm under pressure, and utilize available support systems like team leads or knowledge bases. Regular training and open communication within the team also help Inbound Associates stay updated on procedures and improve their problem-solving abilities, contributing to a more positive and efficient work environment.

What is the difference between Inbound Associate vs Customer Service Representative?

AspectInbound AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentCall centers, retail, or office settings handling inbound callsCall centers, retail, or office settings assisting customers via calls or in person
Employer & Industry UsageRetail, telecommunications, e-commerce, and service industriesRetail, banking, telecom, and service sectors
Common Search & ComparisonInbound AssociateCustomer Service Representative

Both roles involve assisting customers, primarily through inbound calls or interactions. Inbound Associates often focus on specific product or service inquiries, while Customer Service Representatives may handle a broader range of customer issues. The skills and credentials required are similar, making these roles closely related in customer support environments.

What cities near New Castle, DE are hiring for Inbound Associate jobs?

Cities near New Castle, DE with the most Inbound Associate job openings:

Inbound Associate jobs near you

Warehouse Quality & Compliance Inspector - Second Shift/Afternoon Start

Burlington Stores

Swedesboro, NJ • On-site

$19/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 10 days ago

Burlington rating

4.5

Company rating: 4.5 out of 10

Based on 942 frontline employees who took The Breakroom Quiz

20th of 21 rated department stores

Job description

The Distribution Center Inspector is responsible for ensuring inbound and internal product handling meets company standards, vendor requirements, and established Standard Operating Procedures (SOPs). This role supports inventory accuracy, operational efficiency, and compliance by performing inspections, validating documentation, and escalating issues when required.
Why You'll Love it Here:
  • Competitive pay with opportunities for performance based increases
  • Weekly pay
  • Paid Time Off
  • 401(k) savings plan with company match
  • Climate Control environment
  • Associate merchandise discount

Major Duties and Responsibilities:
  • Inspect inbound freight, product, and documentation to ensure compliance with company, vendor, and regulatory standards
  • Validate purchase orders, bills of lading, and system records to support accurate receiving and inventory control
  • Define inbound case content using Warehouse Management System.
  • Input merchandise attributes into Warehouse Management System to ensure appropriate DC flow path is used.
  • Sign for merchandise on Bill of Ladings in accordance with SOP.
  • Escalate issues in accordance with established procedures; repeated errors may result in corrective action
  • Support timely flow of product through the Distribution Center to meet operational and shipping timelines
  • Follow all safety, security, and operational policies and procedures

Schedule & Environment
  • Multiple shifts available, including weekends and holidays as business needs require
  • Fast paced- distribution center environment

Education and Qualifications:
Required Qualifications
  • High school diploma or equivalent
  • Strong attention to detail and ability to follow documented procedures
  • Basic computer and math skills and ability to work with warehouse or receiving systems
  • Ability to work independently and make decisions within defined guidelines

Preferred Qualifications
  • Prior experience in a distribution center, warehouse, inventory control, quality, or compliance role
  • Experience identifying process gaps, compliance issues, or inventory discrepancies

Physical Requirements:
  • Ability to stand, walk, bend, and perform repetitive tasks for duration of the shift
  • Ability to lift up- to 50 lbs

Burlington's benefits package includes medical, dental and vision coverage including life and disability insurance. Full time associates are also eligible for paid time off, paid holidays and a 401(k) plan.
We are a rapidly growing brand, and provide a variety of training and development opportunities so our associates can grow with us. Our teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.
Base Pay: $19.00 per hour - $19.00 per hour
Location 00509 - Logan DC
Posting Number P1-1067408-1
Address 2961 Route 322
Zip Code 08085
Position Type Regular Full-Time
Career Site Category Distribution Center
Position Category Distribution Center
Base Pay $19.00 - $19.00 per hour

What Burlington employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Burlington logo

About Burlington

Sourced by ZipRecruiter

At Burlington, we embrace the many facets of diversity that strengthen our communities where we live and work every day. If you want to grow your retail career with a caring and inclusive organization, come join the Burlington Stores team as a Customer Service Supervisor, Selling Floor Supervisor or Receiving Team Supervisor!

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Burlington, NJ, US

View All Burlington Jobs

Apply