ZipRecruiter

Log In

1

Inbound Associate Jobs in Middleburg, FL (NOW HIRING)

BB BHF STORES LLC

SALES ASSOCIATE

Orange Park, FL · On-site

$16 - $16.50/hr

Position Summary The Customer Sales Associate is responsible for ensuring customer satisfaction and ... Inbound/Outbound sales calls Maintain professional appearance Maintains showroom appearance ...

Pool Company

Warehouse Associate

Jacksonville, FL · On-site

$18 - $18.75/hr

Inbound- 06:00-02:30 pm Mon-Fri What to Expect? The Warehouse Associate supports the team and our customers by accurately and safely receiving/pulling orders in a fast-paced environment. On a daily ...

HD Supply

Credit Services Associate

Jacksonville, FL

Job Summary Responsible for responding to inbound calls providing customer service and responding ... Supply associate. We value the diversity of our people. Equal Employment Opportunity HD Supply is ...

next page

Showing results 1-20

All JobsInbound Associate JobsInbound Associate Jobs in Middleburg, FL

Inbound Associate information

See Middleburg, FL salary details

$7

$14

$22

How much do inbound associate jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for inbound associate in Middleburg, FL is $14.21, according to ZipRecruiter salary data. Most workers in this role earn between $11.54 and $15.96 per hour, depending on experience, location, and employer.

What is an inbound associate?

Inbound Associates are professionals who handle incoming communications, such as phone calls, emails, or chats, typically in a customer service or call center environment. Their main responsibilities include assisting customers with inquiries, processing orders, resolving issues, and providing product or service information. Inbound Associates play a key role in ensuring customer satisfaction by responding efficiently and courteously to requests or concerns. They often work with various systems and tools to track interactions and maintain accurate records.

What are the key skills and qualifications needed to thrive as an inbound associate, and why are they important?

To thrive as an Inbound Associate, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with warehouse management systems (WMS), barcode scanners, and inventory tracking software is typically required. Excellent teamwork, communication, and time management skills help you succeed in fast-paced environments. These competencies ensure accurate inventory handling, efficient operations, and smooth workflow within the warehouse.

What are some common challenges faced by inbound associates, and how can they be managed effectively?

Inbound Associates often encounter challenges such as managing high call volumes, handling difficult customer inquiries, and maintaining accuracy while processing orders. To handle these effectively, it’s important to develop strong organizational skills, remain calm under pressure, and utilize available support systems like team leads or knowledge bases. Regular training and open communication within the team also help Inbound Associates stay updated on procedures and improve their problem-solving abilities, contributing to a more positive and efficient work environment.

What is the difference between Inbound Associate vs Customer Service Representative?

AspectInbound AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentCall centers, retail, or office settings handling inbound callsCall centers, retail, or office settings assisting customers via calls or in person
Employer & Industry UsageRetail, telecommunications, e-commerce, and service industriesRetail, banking, telecom, and service sectors
Common Search & ComparisonInbound AssociateCustomer Service Representative

Both roles involve assisting customers, primarily through inbound calls or interactions. Inbound Associates often focus on specific product or service inquiries, while Customer Service Representatives may handle a broader range of customer issues. The skills and credentials required are similar, making these roles closely related in customer support environments.

What cities near Middleburg, FL are hiring for Inbound Associate jobs?

Cities near Middleburg, FL with the most Inbound Associate job openings:

Inbound Associate jobs near you

Claims Associate - Remote

Jacksonville, FL • On-site

Qualified Recruiter
Recruiting and Staffing Services • 11 - 50 employees
Learn more about Qualified Recruiterexternal

$20 - $24/hr

Other

Posted 7 days ago

Job description

The Claims Service Associate is a fully **remote **customer service role supporting customers with disability and insurance claims. The role involves handling inbound calls, answering customer questions, documenting interactions, and providing compassionate support. No prior call center or insurance experience is required. Candidates with strong face-to-face customer service experience, good communication skills, and a private workspace with a reliable hardwired internet connection are best suited for this role.

Key Responsibilities

  • Provide professional and compassionate support to customers regarding disability and insurance claims.
  • Handle inbound calls and occasional outbound follow-ups.
  • Navigate multiple systems and internal resources while assisting customers.
  • Accurately document customer interactions.
  • Maintain confidentiality and meet quality, productivity, and attendance standards.

Requirements

  • Strong communication, empathy, and problem-solving skills.
  • Ability to work in a fast-paced environment and handle sensitive customer situations.
  • Basic computer skills and the ability to multitask across multiple applications.
  • High school diploma or GED.
  • A private, dedicated home workspace with a door.
  • A reliable hardwired internet connection with a minimum speed of 25 Mbps upload and 50 Mbps download. Wi-Fi, hotspots, and satellite connections are not accepted.

Experience Not Required

  • No prior call center or contact center experience is required.
  • Prior insurance or disability claims experience is not required.
  • A college degree is not required; a high school diploma or GED is sufficient.

Best-Suited Candidates

This role is ideal for candidates with strong face-to-face customer service experience, including:

  • Restaurant servers, bartenders, hosts, or baristas
  • Retail sales associates or cashiers
  • Hotel front desk or guest services professionals
  • Fast-food or hospitality workers