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Inbound Associate Jobs in Merchantville, NJ (NOW HIRING)

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Operations Supervisor, Inbound

Florence, NJ · On-site

The Inbound Operations Manageris responsible forleading all inbound functions within the ... Lead and develop a team of managers, supervisors, and associates-approximately 100+ team members.

Cart.com

Operations Supervisor, Inbound

Florence, NJ · On-site

The Inbound Operations Manager is responsible for leading all inbound functions within the ... Lead and develop a team of managers, supervisors, and associates-approximately 100+ team members.

Novick Corporation

Warehouse Associate

Philadelphia, PA · On-site

$16.25 - $19.25/hr

Warehouse Associate Novick Corporation is a food distribution company that specializes in servicing ... Receiving inbound purchase orders accurately and timely until completion of inbound carrier ...

DF Young

Warehouse Associate

Eddystone, PA · On-site

$17 - $25/hr

Inbound: Unload trucks, trailers, containers of freight, counting products, compare to manifest to ... The associate works near moving mechanical machinery and noise level in the work environment is ...

Subaru

Warehouse Associate (Florence)

Florence, NJ · On-site

$25/hr

Processes inbound orders using RF technology and following RDC special order parts (SOPs ... Help train other associates and new hires when necessary. * Observes all safety rules, quality ...

Omni Inclusive

Warehouse Associate Lv1

Swedesboro, NJ · On-site

$15.75 - $18.75/hr

Warehouse Associate, Lv 1 This position is a member of the location warehouse team responsible for order pulling, inbound receiving, housekeeping and other warehouse tasks. This role is also ...

Subaru

Warehouse Associate (Florence)

Florence, NJ

$25/hr

Processes inbound orders using RF technology and following RDC special order parts (SOPs ... Help train other associates and new hires when necessary. * Observes all safety rules, quality ...

Dal-Tile

Warehouse Associate - CT

Philadelphia, PA · On-site

$16.25 - $19.25/hr

Performs receiving duties such as receiving and unloading inbound material, processing inbound ... The associate must be able to regularly lift to 15-30 lbs, and at certain times, you may be ...

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Inbound Associate information

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$17

$27

How much do inbound associate jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for inbound associate in Merchantville, NJ is $17.03, according to ZipRecruiter salary data. Most workers in this role earn between $13.85 and $19.09 per hour, depending on experience, location, and employer.

What is an inbound associate?

Inbound Associates are professionals who handle incoming communications, such as phone calls, emails, or chats, typically in a customer service or call center environment. Their main responsibilities include assisting customers with inquiries, processing orders, resolving issues, and providing product or service information. Inbound Associates play a key role in ensuring customer satisfaction by responding efficiently and courteously to requests or concerns. They often work with various systems and tools to track interactions and maintain accurate records.

What are the key skills and qualifications needed to thrive as an inbound associate, and why are they important?

To thrive as an Inbound Associate, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with warehouse management systems (WMS), barcode scanners, and inventory tracking software is typically required. Excellent teamwork, communication, and time management skills help you succeed in fast-paced environments. These competencies ensure accurate inventory handling, efficient operations, and smooth workflow within the warehouse.

What are some common challenges faced by inbound associates, and how can they be managed effectively?

Inbound Associates often encounter challenges such as managing high call volumes, handling difficult customer inquiries, and maintaining accuracy while processing orders. To handle these effectively, it’s important to develop strong organizational skills, remain calm under pressure, and utilize available support systems like team leads or knowledge bases. Regular training and open communication within the team also help Inbound Associates stay updated on procedures and improve their problem-solving abilities, contributing to a more positive and efficient work environment.

What is the difference between Inbound Associate vs Customer Service Representative?

AspectInbound AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentCall centers, retail, or office settings handling inbound callsCall centers, retail, or office settings assisting customers via calls or in person
Employer & Industry UsageRetail, telecommunications, e-commerce, and service industriesRetail, banking, telecom, and service sectors
Common Search & ComparisonInbound AssociateCustomer Service Representative

Both roles involve assisting customers, primarily through inbound calls or interactions. Inbound Associates often focus on specific product or service inquiries, while Customer Service Representatives may handle a broader range of customer issues. The skills and credentials required are similar, making these roles closely related in customer support environments.

What cities near Merchantville, NJ are hiring for Inbound Associate jobs?

Cities near Merchantville, NJ with the most Inbound Associate job openings:

Inbound Associate jobs near you

Carrier Relations Manager, Inbound Logistics

Edgewater Park, NJ • On-site

Burlington
Retail • 10K+ employees

4.5

Company rating: 4.5 out of 10

Based on 945 frontline employees who took The Breakroom Quiz

20th of 21 rated department stores

Recommended by students

Respectful managers

Uninterrupted breaks

Learn more about Burlingtonexternal

$80K - $105K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 22 days ago

Job description

Position OverviewThe Carrier Relations Manager, Inbound Logistics will be responsible for providing leadership and direction for the Inbound Logistics Analyst. They will ensure that carrier partners are held accountable to service standards set in carrier contracts and SOP's and ensure the operations run efficiently.
The individual will play a pivotal role in ensuring best-in-class service levels are delivered by the carrier partners to ensure the results needed to drive the business.A Day in the Life
  • Utilize established KPI standards to hold carriers accountable with regular engagement, quarterly business reviews and scheduled publication of Carrier Scorecard
  • Develop carrier training modules as needed to support carrier understanding of KPIs and score cards to improve the retention of incumbent carriers and the onboarding of new carriers
  • On-board new carriers to understand the KPI's from the start of their relationship with Burlington to ensure they are compliant from the beginning of the engagement
  • Work with SC Analytics group to continue to develop and refine Carrier Scorecard to ensure tested and reliable data is shared with carrier partners
  • Daily engagement with carriers on yard health ensuring all appointments are delivered timely or rescheduled to meet the actual delivery
  • Daily engagement regarding empty trailer levels per yard and workflow on how to reduce to a manageable level which may require bobtail requests
  • Work to reduce vendor dwell issues at vendor origin loading to encourage driver utilization and reduce accessorial fees incurred.
  • Use carrier trend data to be an influence in the carrier selection process of annual RFP's.
  • Work with the Inbound Logistic analyst to develop their skills and work together be in a focus point of continuous improvement of views of KPIs and standards and carrier accountability.
  • Provide guidance and tasks for direct report that align with department and individual goals and objectives
  • Provide feedback/coaching and accountability for assigned tasks
  • Conduct annual reviews and provide real time feedback through the year
You'll Come With
  • Bachelors degree or equivalent preferred but not required
  • 4 plus years related supply chain management preferred but not required. Manhattan TMS experience required.
  • Demonstrated leadership, strong interpersonal skills, analytical skills, coaching, facilitating and team buildingskills.
  • Experience with Manhattan Transportation Management system required.

#LI-CG1

Come join our team. You're going to like it here!

You will enjoy competitive wages, flexible hours, and an associate discount. Burlington's benefits package includes medical, dental and vision coverage including life and disability insurance. Full-time associates are also eligible for paid time off, paid holidays and a 401(k) plan.

We are a rapidly growing brand and provide a variety of training and development opportunities so our associates can grow with us. Our teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity

Individual pay decisions will be based on a variety of factors, such as but not limited to, qualifications, education, job-related skills, relevant experience, and geographic location.

Compensation Range: $80,000.00 - $105,000.00
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About Burlington

Sourced by ZipRecruiter

At Burlington, we embrace the many facets of diversity that strengthen our communities where we live and work every day. If you want to grow your retail career with a caring and inclusive organization, come join the Burlington Stores team as a Customer Service Supervisor, Selling Floor Supervisor or Receiving Team Supervisor!

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Burlington, NJ, US

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