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Inbound Associate Jobs in Lancaster, CA (NOW HIRING)

As an expert of all inbound and outbound inventory activity and procedures, the Inventory Control Associate guarantees that the sales floor is fully stocked with merchandise to promote a positive ...

As an expert of all inbound and outbound inventory activity and procedures, the Inventory Control Associate guarantees that the sales floor is fully stocked with merchandise to promote a positive ...

Perform receiving duties such as receive and unload inbound material, process inbound shipments, stock material, process customer returns and notify management of damaged shipments for freight claims.

New

Treats all Customers, Associates, and other leaders with respect. * Demonstrates courtesy ... Responsible for receipt of all non-merchandise inbound deliveries (i.e. signs, supplies, special ...

Treats all Customers, Associates, and other leaders with respect. * Demonstrates courtesy ... Responsible for receipt of all non-merchandise inbound deliveries (i.e. signs, supplies, special ...

Treats all Customers, Associates, and other leaders with respect. * Demonstrates courtesy ... Responsible for receipt of all non-merchandise inbound deliveries (i.e. signs, supplies, special ...

Treats all Customers, Associates, and other leaders with respect. * Demonstrates courtesy ... Responsible for receipt of all non-merchandise inbound deliveries (i.e. signs, supplies, special ...

Treats all Customers, Associates, and other leaders with respect. * Demonstrates courtesy ... Responsible for receipt of all non-merchandise inbound deliveries (i.e. signs, supplies, special ...

Treats all Customers, Associates, and other leaders with respect. * Demonstrates courtesy ... Responsible for receipt of all non-merchandise inbound deliveries (i.e. signs, supplies, special ...

Treats all Customers, Associates, and other leaders with respect. * Demonstrates courtesy ... Responsible for receipt of all non-merchandise inbound deliveries (i.e. signs, supplies, special ...

Treats all Customers, Associates, and other leaders with respect. * Demonstrates courtesy ... Responsible for receipt of all non-merchandise inbound deliveries (i.e. signs, supplies, special ...

Treats all Customers, Associates, and other leaders with respect. * Demonstrates courtesy ... Responsible for receipt of all non-merchandise inbound deliveries (i.e. signs, supplies, special ...

Treats all Customers, Associates, and other leaders with respect. * Demonstrates courtesy ... Responsible for receipt of all non-merchandise inbound deliveries (i.e. signs, supplies, special ...

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Inbound Associate information

See Lancaster, CA salary details

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How much do inbound associate jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for inbound associate in Lancaster, CA is $18.11, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $20.34 per hour, depending on experience, location, and employer.

What is an inbound associate?

Inbound Associates are professionals who handle incoming communications, such as phone calls, emails, or chats, typically in a customer service or call center environment. Their main responsibilities include assisting customers with inquiries, processing orders, resolving issues, and providing product or service information. Inbound Associates play a key role in ensuring customer satisfaction by responding efficiently and courteously to requests or concerns. They often work with various systems and tools to track interactions and maintain accurate records.

What are the key skills and qualifications needed to thrive as an inbound associate, and why are they important?

To thrive as an Inbound Associate, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with warehouse management systems (WMS), barcode scanners, and inventory tracking software is typically required. Excellent teamwork, communication, and time management skills help you succeed in fast-paced environments. These competencies ensure accurate inventory handling, efficient operations, and smooth workflow within the warehouse.

What are some common challenges faced by inbound associates, and how can they be managed effectively?

Inbound Associates often encounter challenges such as managing high call volumes, handling difficult customer inquiries, and maintaining accuracy while processing orders. To handle these effectively, it’s important to develop strong organizational skills, remain calm under pressure, and utilize available support systems like team leads or knowledge bases. Regular training and open communication within the team also help Inbound Associates stay updated on procedures and improve their problem-solving abilities, contributing to a more positive and efficient work environment.

What is the difference between Inbound Associate vs Customer Service Representative?

AspectInbound AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentCall centers, retail, or office settings handling inbound callsCall centers, retail, or office settings assisting customers via calls or in person
Employer & Industry UsageRetail, telecommunications, e-commerce, and service industriesRetail, banking, telecom, and service sectors
Common Search & ComparisonInbound AssociateCustomer Service Representative

Both roles involve assisting customers, primarily through inbound calls or interactions. Inbound Associates often focus on specific product or service inquiries, while Customer Service Representatives may handle a broader range of customer issues. The skills and credentials required are similar, making these roles closely related in customer support environments.

What are the most commonly searched types of Inbound jobs in Lancaster, CA?

The most popular types of Inbound jobs in Lancaster, CA are:

What cities near Lancaster, CA are hiring for Inbound Associate jobs?

Cities near Lancaster, CA with the most Inbound Associate job openings:

Inventory Control Associate

Canyon Country, CA • On-site


Boot Barn
Retail • 5 - 10K employees

5.5

Company rating: 5.5 out of 10

Based on 220 frontline employees who took The Breakroom Quiz

69th of 104 rated fashion retailers

People enjoy working here

Recommended by students

Respectful managers


$16.90 - $20/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 10 days ago


Job description

The Inventory Control Associate assists the Receiving and Inventory Control Specialist (RICS) in maintaining overall store inventory control. As an expert of all inbound and outbound inventory activity and procedures, the Inventory Control Associate guarantees that the sales floor is fully stocked with merchandise to promote a positive customer experience and to support our sales goal objectives. Additionally, they support the RICS in ensuring the proper flow of merchandise to the sales floor and accuracy of inventory to support the replenishment of goods in the system, completing required documentation & system processes in a timely fashion and maintaining the stock room in a clean and organized manner.

Boot Barn is where community comes first. We thrive on togetherness, collaboration, and belonging. We build each other up, listen intently, and implement out-of-the-box ideas. We celebrate new innovations, congratulate one another's achievements, and most importantly support each other.

At Boot Barn, we work together to make a positive impact on the world around us, and by working collectively with encouragement, we consider ourselves "Partners." With the values of the West guiding us, Boot Barn celebrates heritage, welcomes all, and values each unique Partner within our Boot Barn community.

Our vision is to offer everyone a piece of the American spirit -- one handshake at a time.


INVENTORY CONTROL ASSOCIATE DUTIES

  • Foster a service and selling culture; exceed overall expectations to build long-standing customer relationships.
  • Process all incoming/outbound inventory with accuracy.
  • Verify all merchandise deliveries are compliant and accurate to Company standards.
  • Ensure all merchandise is prepared for the selling floor and complies with all company ticketing and signage guidelines.
  • Place EAS tags on merchandise before moving it to the sales floor in accordance with Loss Prevention guidelines.
  • Ensure the timely and accurate input for all freight information through the appropriate systems.
  • Execute all RTVs, orders, transfers, re-tickets or mark downs efficiently and timely to Company policies and procedures.
  • Ensure a high level of productivity through attainment of units per hour (UPH) targets.
  • Maintain a neat and orderly stock room that is compliant with all Company/State guidelines.
  • Adhere to all local, federal and state laws in addition to Company policies, procedures, and practices.
  • Perform any other duties that may be assigned by management.
  • Demonstrate high degree of professionalism in communication, attitude and teamwork with customers, teammates, corporate partners and vendors.

QUALIFICATIONS

  • Strong communication, customer service, time management and organizational skills.
  • Availability to work a variety of shifts to meet business needs including nights, weekends and holidays.
  • Flexibility with scheduling and willing to work extended hours when necessary.

COMPETENCIES

  • Brand & Product Expert: Demonstrates a strong understanding of Boot Barn's brand and products, effectively communicating product benefits to help customers make informed decisions.
  • Driving Sales Through Customer Focus: Delivers personalized, service-driven experiences that prioritize customer needs and directly support individual and store sales goals.
  • Operational Efficiency: Executes daily tasks and inventory processes efficiently, accurately, and in a timely manner to support store operations.
  • Professionalism: Upholds Boot Barn's culture by demonstrating accountability, adaptability, and respectful behavior to foster a positive and inclusive work environment.
  • Visual Standards: Ensures the store presentation aligns with brand standards by maintaining a clean, organized environment and executing visual merchandising accurately and on time.

PARTNER BENEFITS & ADDITIONAL COMPENSATION OPPORTUNITIES

  • Competitive hourly rate*($16.90-$20.00) plus selling incentives (SPIFFS) and monthly store sales bonus opportunity.
  • Merchandise discount: 50% off of Exclusive Brands and 40% off of third-party brands.
  • Paid Time Off plan for year-round Boot Barn Partners.**
  • Medical, Dental, Vision and Life Insurance.**
  • 401(k) plan with generous company matching.
  • Flexible schedules and work/life balance.
  • Opportunities for growth at every level -- we are opening 50+ new stores each year.

*Compensation varies based on geography, skills, experience, and tenure

**For eligible Boot Barn Partners

PHYSICAL DEMANDS & WORK ENVIRONMENT

In general, the following physical demands are representative of those that must be met by a Partner to successfully perform the essential functions of this job. Reasonable accommodations may be made to allow differently abled individuals to perform the essential functions of the job.

  • Standing, walking and squatting more than fifty percent of the work shift.
  • Required to lift, move and carry up to 40 pounds.
  • Ability to read, count and write to accurately complete all documentation and reports.
  • Must be able to see, hear and speak in order to communicate with partners and customers.
  • Specific vision abilities include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
  • Manual dexterity required using hands to finger; handle, feel and type; reach with hands and arms.

[ ] Sedentary: Limited activity, no lifting, limited walking

[ ] Light: Office work, some lifting, bending, stooping or kneeling, walking

[ X ] Moderate: Mostly standing, walking, bending, frequent lifting

[ ] Arduous: Heavy lifting, bending, crawling, climbing

In general, the following conditions of the work environment are representative of those that a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to allow differently abled individuals to perform the essential functions of the job within the environment.

  • The workspace is clean, orderly, properly lighted and ventilated with the proper safety compliance.
  • Noise levels are considered moderate.

Boot Barn, Inc. reserves the right to make exceptions to modify or eliminate this document or its content. This document supersedes all previous policies, procedures or guidelines pertaining to this subject.

Our core value of community bands us together in supportive and inclusive ways to drive our collective success. Boot Barn provides equal employment opportunity to all applicants and partners without regard to race, color, religion, sex, sexual orientation, age, national or ethnic origin, veteran or military status, disability, as well as any other protected status under the law.

Americans with Disabilities Act (ADA) - Boot Barn will provide reasonable accommodations (such as a qualified sign language interpreter or other personal assistance) with the application process upon your request as required by applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Boot Barn Store or Distribution Center or reach out to Human Resources at 1-949-453-4400, Option 4.

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About Boot Barn

Sourced by ZipRecruiter

At Boot Barn, we honor America's western heritage. We believe in quality products and good value. And we've stocked our shelves with quality western and work gear for you and your family. With over 500,000 pairs of boots -- western, work and fashion -- and over 8,000 styles of jeans, shirts, hats, belts, jewelry and more, we offer the latest styles from the brands you love. Hatched over thirty years ago with one store in Orange County, California, Boot Barn has become the nations largest Western and Work retailer with 230 + stores in 30 states and a robust e-commerce business. We will outfit you from head to toe and give you the kind of service you'd expect from a company that values heritage, hard work and community.

Industry

Retail

Company size

5,001 - 10,000 Employees

Headquarters location

Irvine, CA, US


What Boot Barn employees say

Pay

Benefits

Hours and flexibility

Workplace

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