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Inbound Associate Jobs in Lancaster, CA (NOW HIRING)

As an expert of all inbound and outbound inventory activity and procedures, the Inventory Control Associate guarantees that the sales floor is fully stocked with merchandise to promote a positive ...

As an expert of all inbound and outbound inventory activity and procedures, the Inventory Control Associate guarantees that the sales floor is fully stocked with merchandise to promote a positive ...

Lead, coach, and develop warehouse associates to achieve productivity and quality goals. * Coordinate inbound receiving, storage, inventory control, order fulfillment, and outbound shipping. * Ensure ...

Treats all Customers, Associates, and other leaders with respect. * Demonstrates courtesy ... Responsible for receipt of all non-merchandise inbound deliveries (i.e. signs, supplies, special ...

Treats all Customers, Associates, and other leaders with respect. * Demonstrates courtesy ... Responsible for receipt of all non-merchandise inbound deliveries (i.e. signs, supplies, special ...

Treats all Customers, Associates, and other leaders with respect. * Demonstrates courtesy ... Responsible for receipt of all non-merchandise inbound deliveries (i.e. signs, supplies, special ...

Treats all Customers, Associates, and other leaders with respect. * Demonstrates courtesy ... Responsible for receipt of all non-merchandise inbound deliveries (i.e. signs, supplies, special ...

Treats all Customers, Associates, and other leaders with respect. * Demonstrates courtesy ... Responsible for receipt of all non-merchandise inbound deliveries (i.e. signs, supplies, special ...

Treats all Customers, Associates, and other leaders with respect. * Demonstrates courtesy ... Responsible for receipt of all non-merchandise inbound deliveries (i.e. signs, supplies, special ...

Treats all Customers, Associates, and other leaders with respect. * Demonstrates courtesy ... Responsible for receipt of all non-merchandise inbound deliveries (i.e. signs, supplies, special ...

Treats all Customers, Associates, and other leaders with respect. * Demonstrates courtesy ... Responsible for receipt of all non-merchandise inbound deliveries (i.e. signs, supplies, special ...

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Inbound Associate information

See Lancaster, CA salary details

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How much do inbound associate jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for inbound associate in Lancaster, CA is $18.11, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $20.34 per hour, depending on experience, location, and employer.

What are some common challenges faced by inbound associates, and how can they be managed effectively?

Inbound Associates often encounter challenges such as managing high call volumes, handling difficult customer inquiries, and maintaining accuracy while processing orders. To handle these effectively, it’s important to develop strong organizational skills, remain calm under pressure, and utilize available support systems like team leads or knowledge bases. Regular training and open communication within the team also help Inbound Associates stay updated on procedures and improve their problem-solving abilities, contributing to a more positive and efficient work environment.

What is an inbound associate?

Inbound Associates are professionals who handle incoming communications, such as phone calls, emails, or chats, typically in a customer service or call center environment. Their main responsibilities include assisting customers with inquiries, processing orders, resolving issues, and providing product or service information. Inbound Associates play a key role in ensuring customer satisfaction by responding efficiently and courteously to requests or concerns. They often work with various systems and tools to track interactions and maintain accurate records.

What is the difference between Inbound Associate vs Customer Service Representative?

AspectInbound AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentCall centers, retail, or office settings handling inbound callsCall centers, retail, or office settings assisting customers via calls or in person
Employer & Industry UsageRetail, telecommunications, e-commerce, and service industriesRetail, banking, telecom, and service sectors
Common Search & ComparisonInbound AssociateCustomer Service Representative

Both roles involve assisting customers, primarily through inbound calls or interactions. Inbound Associates often focus on specific product or service inquiries, while Customer Service Representatives may handle a broader range of customer issues. The skills and credentials required are similar, making these roles closely related in customer support environments.

What are the key skills and qualifications needed to thrive as an inbound associate, and why are they important?

To thrive as an Inbound Associate, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with warehouse management systems (WMS), barcode scanners, and inventory tracking software is typically required. Excellent teamwork, communication, and time management skills help you succeed in fast-paced environments. These competencies ensure accurate inventory handling, efficient operations, and smooth workflow within the warehouse.
What are the most commonly searched types of Inbound jobs in Lancaster, CA? The most popular types of Inbound jobs in Lancaster, CA are:
What cities near Lancaster, CA are hiring for Inbound Associate jobs? Cities near Lancaster, CA with the most Inbound Associate job openings:

Supervisor of Inbound Ops (Full Time, Days)

Cardinal Health, Inc.

Valencia, CA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 23 days ago


Cardinal Health rating

7.8

Company rating: 7.8 out of 10

Based on 337 frontline employees who took The Breakroom Quiz

130th of 887 rated healthcare providers


Job description

What Warehouse Operations contributes to Cardinal Health
Operations is responsible for materials handling and product distribution in a distribution or manufacturing environment. Includes warehousing and fulfillment of materials and products, transportation, inventory management as well as demand, supply and manufacturing planning.
Warehouse Operations is responsible for performing/controlling a combination of manual or automated tasks necessary for the receipt, storage, and shipment of product. This may include functions of receiving, picking, packing, shipping, staging, transporting, storage, delivery, etc. Also responsible for the efficient flow of products from the point of product receipt from vendors to the shipment of products (via prescribed service parameters) to a variety of internal and external customers.
Job Summary
The Supervisor, Warehouse Operations supervises a team of Inbound associates and ensures that receiving, replenishment, put away and returns for Inbound are safe, efficient, and of high quality. With responsibility for a day or night shift, the Supervisor continually monitors efficiency and quality metrics, assigns work and provides coaching to supervised staff, and addresses a variety of operational issues. The Supervisor directly contributes to Cardinal Health's customer service reputation by ensuring that shipments are on-time and of high quality, develops the Warehouse Operations talent pool, and enhances operational excellence.
Responsibilities
  • Direct and manage a team of 20-25 warehouse associates to achieve timely distribution and receipt of products and motivate employees to ensure that predetermined productivity and quality standards including cycle times, lines per hour, shortages, damaged units, missed dispatches, and missed scans, among others are achieved
  • Monitor site productivity standards and hold associates accountable to daily, weekly, monthly metrics; provide timely feedback and initiate corrective action process when needed
  • Adhere to budgetary guidelines, and work to meet Distribution Center objectives and operational goals while maintaining standards pertaining to quality and inventory
  • Responsible for continuous improvement projects and initiatives (ex. Gemba walks, Kaizen workshops, takt boards, etc)
  • Perform daily scheduling of the work force to ensure proper staffing to select, replenish, restock, locate and ship merchandise in a productive and cost-efficient manner
  • Coordinate maintenance of equipment, guiding both preventive maintenance and coordinating all necessary repairs
  • Active engagement in employee development, which includes training, coaching, counseling, and performance appraisals
  • Majority of work day is spent on the floor while balancing administrative duties
  • Collaborate with cross functional teams at all levels within the organization, specifically within HR groups on a daily basis
  • Interview and make hiring decisions for lead and associate level roles
  • Maintain general responsibility for disciplinary process in the area of counseling, oral and written warnings; ensure a productive work climate in the warehouse operation
  • Prepare ad hoc reports, as necessary using Excel (or any other necessary programs)
  • Responsible for accurate timekeeping, attendance/PTO records and ensure scheduling is maintained
  • Hold staff accountable for conducting work in a safe manner while enforcing Cardinal Health compliance and regulations concerning OSHA, DEA, FDA, State and local authorities
  • Assist with EHS audits, conduct Job Safety Observations (JSO), properly record and manage safety incidents, monitor employee safety behaviors/practices and provide feedback
  • Assist with QRA audits and QRA non-conformance issues to properly address, conduct housekeeping observations and ensure employees complete required QRA training and documentation

Qualifications
  • High school diploma or GED preferred; Bachelor's degree a plus
  • 2-3 years related experience preferred
  • Prior experience with continuous improvement projects and initiatives
  • Strong written and verbal communication skills
  • Previous experience leading a team
  • Strong knowledge of Microsoft Office Excel (Pivot Tables and spreadsheets)
  • Experience working within ERP's (SAP or Manhattan) preferred

What is expected of you and others at this level
  • Coordinates and supervises the daily activities of business support, technical or production staff in an assigned area
  • Sets priorities for the team to ensure task completion; coordinates work activities with other supervisors
  • Applies expertise to solve standard and non-standard problems within own area
  • Role models Cardinal Health's high ethical standards and code of conduct
  • Provides direction in discussing and creating development plans
  • Provides input into succession planning process for own work area
  • Aligns individual goals for self and others with work area/functional goals
  • Builds confidence and respect of others through a positive and energizing style
  • Works within budgetary/ financial objectives set by manager, applying knowledge of profit drivers to work processes within own area
  • Builds customer relationships, interprets customer needs and assesses their business requirements
  • Leverages customer knowledge to develop alternative solutions and shares key learnings with others
  • Resolves day-to-day or routine problems using defined processes
  • Works/brainstorms with work team and provides suggestions for solutions that contain the appropriate level of risk; ensures work team understands and supports the focus on operational excellence

Schedule: Monday- Friday 6:00am- 4:00pm or until finish (start times may vary)
Anticipated salary range: $75,600- $107,900
Bonus eligible: No
Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
  • Medical, dental and vision coverage
  • Paid time off plan
  • Health savings account (HSA)
  • 401k savings plan
  • Access to wages before pay day with myFlexPay
  • Flexible spending accounts (FSAs)
  • Short- and long-term disability coverage
  • Work-Life resources
  • Paid parental leave
  • Healthy lifestyle programs

Application window anticipated to close: 8/14/2026 *if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.
Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.
To read and review this privacy notice click here
Fair Chance Initiative:
Cardinal Health is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. Cardinal Health will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed.
Background Check:
Cardinal Health is a Fair Chance employer. Except as otherwise permissible under applicable laws, you will not be asked to provide information about a conviction history unless you receive a conditional offer of employment. Cardinal Health will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and will also consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed.

What Cardinal Health employees say

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About Cardinal Health

Sourced by ZipRecruiter

Cardinal Health Innovative Delivery Solutions With over 45 years of experience in helping hundreds of hospital and outpatient pharmacies, we provide access to best practice strategies and tactics to control costs, improve workflow and enhance safety. Cardinal Health Innovative Delivery Solutions is one of the largest employers of acute-care pharmacist in the United States. Cardinal Health is the employer of choice for pharmacists because we offer a variety of career opportunities in pharmacy leadership, clinical specialties, remote order entry, business management, medication therapy management and more.

Industry

Medical equipment and supplies manufacturing

Company size

10,000+ Employees

Headquarters location

Dublin, OH, US

Year founded

1971

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