ZipRecruiter

Log In

1

Inbound Associate Jobs in Greenwood, IN (NOW HIRING)

Langham Logistics

Inbound Lead Team

Whiteland, IN

$23/hr

The Inbound Team Lead contributes to meeting Langham goals of exceptional customer service, quality ... The Lead is a direct link between the associates and the supervisor, distributing daily work orders ...

Langham Logistics

Inbound Lead Team

Whiteland, IN

$23/hr

The Inbound Team Lead contributes to meeting Langham goals of exceptional customer service, quality ... The Lead is a direct link between the associates and the supervisor, distributing daily work orders ...

Langham Logistics Inc

Inbound Lead Team

Whiteland, IN · On-site

$23/hr

The Inbound Team Lead contributes to meeting Langham goals of exceptional customer service, quality ... The Lead is a direct link between the associates and the supervisor, distributing daily work orders ...

C. H. Robinson

Inbound Lead

Plainfield, IN · On-site

$20.22/hr

Robinson is seeking a Lead Warehouse Associate to play a pivotal role in training, coaching, and ... inbound ULD's as required QUALIFICATIONS Required: * Must be at least 18 years old * Minimum 2 ...

SIMOS

Warehouse Associate - Hiring Immediately

Greenfield, IN · On-site

$15.50 - $18.25/hr

Process inbound material * Load and unload trucks * Palletize product Requirements * Work 40+ hours weekly * No experience required * Attention to detail and multi-tasking skills a plus * Maintain ...

Simos

Warehouse Associate - Hiring Immediately

Greenfield, IN · On-site

$15.50 - $18.25/hr

Process inbound material * Load and unload trucks * Palletize product Requirements * Work 40+ hours weekly * No experience required * Attention to detail and multi-tasking skills a plus * Maintain ...

C. H. Robinson

Inbound Lead

Plainfield, IN · On-site

$20.22/hr

Robinson is seeking a Lead Warehouse Associate to play a pivotal role in training, coaching, and ... inbound ULD's as required QUALIFICATIONS Required: * Must be at least 18 years old * Minimum 2 ...

Amazon

Lead Fulfillment Associate (Tier 3)

Greenfield, IN · On-site

$17.50 - $21.25/hr

Lead Fulfillment Associate The Amazon operations team is looking for Lead Fulfillment Associates ... Dock star. Manage inbound flow from scheduling appointments to time of receives. Duties also ...

Integrated Resources

ELIGIBILITY ASSOCIATE

Indianapolis, IN · On-site

$13.75 - $19/hr

Eligibility Associate POSITION SUMMARY: The primary function/purpose of this job. The primary goal ... Handles inbound client calls and written correspondence regarding patient eligibility * Provides ...

next page

Showing results 1-20

All JobsInbound Associate JobsInbound Associate Jobs in Greenwood, IN

Inbound Associate information

See Greenwood, IN salary details

$8

$16

$26

How much do inbound associate jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for inbound associate in Greenwood, IN is $16.26, according to ZipRecruiter salary data. Most workers in this role earn between $13.22 and $18.27 per hour, depending on experience, location, and employer.

What is an inbound associate?

Inbound Associates are professionals who handle incoming communications, such as phone calls, emails, or chats, typically in a customer service or call center environment. Their main responsibilities include assisting customers with inquiries, processing orders, resolving issues, and providing product or service information. Inbound Associates play a key role in ensuring customer satisfaction by responding efficiently and courteously to requests or concerns. They often work with various systems and tools to track interactions and maintain accurate records.

What are the key skills and qualifications needed to thrive as an inbound associate, and why are they important?

To thrive as an Inbound Associate, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with warehouse management systems (WMS), barcode scanners, and inventory tracking software is typically required. Excellent teamwork, communication, and time management skills help you succeed in fast-paced environments. These competencies ensure accurate inventory handling, efficient operations, and smooth workflow within the warehouse.

What are some common challenges faced by inbound associates, and how can they be managed effectively?

Inbound Associates often encounter challenges such as managing high call volumes, handling difficult customer inquiries, and maintaining accuracy while processing orders. To handle these effectively, it’s important to develop strong organizational skills, remain calm under pressure, and utilize available support systems like team leads or knowledge bases. Regular training and open communication within the team also help Inbound Associates stay updated on procedures and improve their problem-solving abilities, contributing to a more positive and efficient work environment.

What is the difference between Inbound Associate vs Customer Service Representative?

AspectInbound AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentCall centers, retail, or office settings handling inbound callsCall centers, retail, or office settings assisting customers via calls or in person
Employer & Industry UsageRetail, telecommunications, e-commerce, and service industriesRetail, banking, telecom, and service sectors
Common Search & ComparisonInbound AssociateCustomer Service Representative

Both roles involve assisting customers, primarily through inbound calls or interactions. Inbound Associates often focus on specific product or service inquiries, while Customer Service Representatives may handle a broader range of customer issues. The skills and credentials required are similar, making these roles closely related in customer support environments.

What are the most commonly searched types of Inbound jobs in Greenwood, IN?

The most popular types of Inbound jobs in Greenwood, IN are:

What cities near Greenwood, IN are hiring for Inbound Associate jobs?

Cities near Greenwood, IN with the most Inbound Associate job openings:

Inbound Associate jobs near you

Inbound Lead Team

Whiteland, IN

Langham Logistics
Transportation and Warehousing • 51 - 200 employees
Learn more about Langham Logisticsexternal

$23/hr

Full-time

Re-posted 17 days ago

Job description

The Inbound Team Lead contributes to meeting Langham goals of exceptional customer service, quality, process improvement, and profitability by ensuring that all inbound associates unload shipments from the client coming into the warehouse without damage; accurately checked, recorded, and entered into the database; and put away into the correct location. The Lead is a direct link between the associates and the supervisor, distributing daily work orders, ensuring orders are correctly completed and recorded, and ensuring that shipments get out according to schedule.
The Lead ensures productivity and quality goals are met on a daily, weekly, and monthly basis; maximizing productivity and efficiency through the use of RF guns and cross training. This position will assist/lead training new starts within their department and cross train veterans in other functions; and is charged with planning for adequate manpower to meet daily schedules and appropriately matching associate skills with duties of the job.
The Lead delegates investigation of problems such as receiving and put away errors, initiate collaboration with client's IT team for uncontrollable scenarios, and communicate across departments to reach resolution. The Lead also ensures that all work is done according to safety and security guidelines, with particular attention to guidelines regarding hazardous materials and those mandated by the Department of Homeland Security.

Key Outcomes Expected

  • Communicate with the customer to take care of inaccuracies in shipments.
  • Ensure inventory accuracy by entering material into data base, ideally, via the use of an RF gun.
  • Use mobile computer station for daily inbound tasks
  • Put inventory away in correct location without damaging product or equipment.
  • Provides direct assistance to the Supervisor by helping assign workloads and expedite workflow
  • Ensure quality checks are made at the appropriate stages of inbound and put away
  • Effectively perform basic lead responsibilities of coaching, training, performance.
  • Ensure a team environment in the warehouse; cross train all employees in the department.
  • Identify and make arrangements for appropriate manpower needs on a daily basis and get approval from the Supervisor to issue overtime requirements as needed.
  • Prepare daily work schedules and issue written and oral instructions, ensuring that orders (pick tickets) are distributed in a timely manner.
  • Assign daily tasks as appropriate based on individual team member skills (i.e. picking, driving, banding, QC, cycle counts, receiving, put away, etc.).
  • Maximize efficiency through the use of RF guns in all areas (where appropriate)
  • Assist employees with work process problems
  • Monitor warehouse associates' productivity and make adjustments as needed.

Education and Experience

  • High school diploma or GED required.
  • At least 1 year previous experience in a comparable position. Forklift drivers must be able to pass forklift certification training.

Physical Demands and Work Environment

  • Must be able to operate a variety of equipment: stand up forklift, sit down forklift, and order picker.
  • Physical movements including bending, stooping, and lifting up to 50 pounds as part of daily work routine.
  • Must be able to operate computer equipment.
  • Work is performed in a warehouse environment subject to temperature variances that include occasional function in a cold environment.
Employment Type: FULL_TIME

Apply