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Inbound Associate Jobs in Detroit, MI (NOW HIRING)

LKQ

Warehouse Associate - Shipping

Flat Rock, MI · On-site

$19/hr

Warehouse Associate at Keystone Automotive Operations Join the LKQ Family! We're looking for ... Inbound Processing: Receive shipments and stock inventory in designated warehouse locations

LKQ

Warehouse Associate - Receiving

Flat Rock, MI · On-site

$18/hr

Mon-Fri; 5am to completion Role Summary As a Warehouse Associate at Keystone Automotive Operations ... Inbound Processing: Receive shipments and stock inventory in designated warehouse locations

Canada Goose

Seasonal Retail Associate

Troy, MI · On-site

$14.50 - $16.50/hr

Seasonal Retail Associate Canada Goose isn't like anything else. We've built something great ... inbound and outbound shipments, and ensuring the sales floor is consistently replenished to deliver ...

Posted today

KLS Logistics

Tasker

Romulus, MI · On-site

$20.25/hr

Taskers provide information and resolve issues with customers, carriers, and warehouse associates. The role may support the outbound, inbound or parcel functions. Key Accountabilities : * Plan ...

General Wholesale, Inc.

Be Seen First

Clerical Associate (In Office)

Southfield, MI · On-site

$18 - $24/hr

Manage emails, scheduling, and internal coordination * Assist with inbound calls and WhatsApp message * Maintain organized workflows and ensure timely task completion Computer & Digital Operations

FastSigns

Sales and Business Development

Livonia, MI · On-site

$50K - $70K/yr

As a Field Sales & New Business Development Associate, you'll be responsible for driving new revenue by developing relationships with local businesses and managing strategic inbound leads. You'll ...

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All JobsInbound Associate JobsInbound Associate Jobs in Detroit, MI

Inbound Associate information

See Detroit, MI salary details

$8

$16

$27

How much do inbound associate jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for inbound associate in Detroit, MI is $16.97, according to ZipRecruiter salary data. Most workers in this role earn between $13.80 and $19.04 per hour, depending on experience, location, and employer.

What are some common challenges faced by inbound associates, and how can they be managed effectively?

Inbound Associates often encounter challenges such as managing high call volumes, handling difficult customer inquiries, and maintaining accuracy while processing orders. To handle these effectively, it’s important to develop strong organizational skills, remain calm under pressure, and utilize available support systems like team leads or knowledge bases. Regular training and open communication within the team also help Inbound Associates stay updated on procedures and improve their problem-solving abilities, contributing to a more positive and efficient work environment.

What is an inbound associate?

Inbound Associates are professionals who handle incoming communications, such as phone calls, emails, or chats, typically in a customer service or call center environment. Their main responsibilities include assisting customers with inquiries, processing orders, resolving issues, and providing product or service information. Inbound Associates play a key role in ensuring customer satisfaction by responding efficiently and courteously to requests or concerns. They often work with various systems and tools to track interactions and maintain accurate records.

What is the difference between Inbound Associate vs Customer Service Representative?

AspectInbound AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentCall centers, retail, or office settings handling inbound callsCall centers, retail, or office settings assisting customers via calls or in person
Employer & Industry UsageRetail, telecommunications, e-commerce, and service industriesRetail, banking, telecom, and service sectors
Common Search & ComparisonInbound AssociateCustomer Service Representative

Both roles involve assisting customers, primarily through inbound calls or interactions. Inbound Associates often focus on specific product or service inquiries, while Customer Service Representatives may handle a broader range of customer issues. The skills and credentials required are similar, making these roles closely related in customer support environments.

What are the key skills and qualifications needed to thrive as an inbound associate, and why are they important?

To thrive as an Inbound Associate, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with warehouse management systems (WMS), barcode scanners, and inventory tracking software is typically required. Excellent teamwork, communication, and time management skills help you succeed in fast-paced environments. These competencies ensure accurate inventory handling, efficient operations, and smooth workflow within the warehouse.
What are the most commonly searched types of Inbound jobs in Detroit, MI? The most popular types of Inbound jobs in Detroit, MI are:
What cities near Detroit, MI are hiring for Inbound Associate jobs? Cities near Detroit, MI with the most Inbound Associate job openings:
Inbound Associate jobs near you

Welcome Associate - Urgently Hiring

United Wholesale Mortgage

Pontiac, MI • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

United Wholesale Mortgage rating

7.8

Company rating: 7.8 out of 10

Based on 98 frontline employees who took The Breakroom Quiz

96th of 150 rated financial services

Job description

 

Our Welcome Associates will provide an elite client experience while answering all inbound calls promptly and accurately. All Welcome Associates are required to greet our clients with poise; assist all clients in a timely manner, and understand their inquiries

WHAT WE NEED FROM YOU

Must Have Qualifications:

  • High school diploma or equivalent
  • Vibrant personality and a desire to be a team player
  • Strong written and verbal communication skills
  • Must be comfortable in a high volume call center environment (700-900 calls per day) 
  • Comfortable working on multiple computer screens and software systems in a fast-paced environment

Nice to Have Qualifications:

  • 1-2 years of high level reception OR call center experience
WHAT YOU WILL BE DOING
  • Use initiative and make frequent and continuing use of independent judgment in obtaining and giving information
  • Establish and maintain cooperative relationships with our internal and external clients
  • Learn and apply a wide variety of information about clients, organization and services in a complex multi-functioned operation
  • Perform effectively under continuing pressure and with frequent interruption
THE PLACE & THE PERKS

Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans? It's all happening on UWM's campus, where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement.

It's no wonder that out of our six pillars, People Are Our Greatest Asset is number one. It's at the very heart of how we treat each other, our clients and our community. Whether it's providing elite client service or continuously striving to improve, our pillars provide a pathway to a more successful personal and professional life.

From the team member that holds a door open to the one that helps guide your career, you'll feel the encouragement and support on day one. No matter your race, creed, gender, age, sexual orientation and ethnicity, you'll be welcomed here. Accepted here. And empowered to Be You Here.

More reasons you'll love working here include:

  • Paid Time Off (PTO) after just 30 days
  • Additional parental and maternity leave benefits after 12 months
  • Adoption reimbursement program
  • Paid volunteer hours
  • Paid training and career development
  • Medical, dental, vision and life insurance
  • 401k with employer match
  • Mortgage discount and area business discounts
  • Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court
  • Wellness area, including an in-house primary-care physician's office, full-time massage therapist and hair salon
  • Gourmet cafeteria featuring homemade breakfast and lunch
  • Convenience store featuring healthy grab-and-go snacks
  • In-house Starbucks and Dunkin
  • Indoor/outdoor cafe with Wi-Fi
DISCLAIMERAll the above duties and responsibilities are essential job functions subject to reasonable accommodation and change. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Team members may be required to perform other or different job-related duties as requested by their team lead, subject to reasonable accommodation. This document does not create an employment contract, implied or otherwise. Employment with UWM is "at-will." UWM is an Equal Opportunity Employer. By selecting "Apply for this job online" you provide consent to UWM to record phone call conversations between you and UWM to be used for quality control purposes.Employment Type: OTHER

What United Wholesale Mortgage employees say

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