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Inbound Associate Jobs in Oregon (NOW HIRING)

Processes inbound orders using RF technology and following RDC special order parts (SOPs ... Help train other associates and new hires when necessary. * Observes all safety rules, quality ...

Processes inbound orders using RF technology and following RDC special order parts (SOPs ... Help train other associates and new hires when necessary. * Observes all safety rules, quality ...

SR Inbound Supervisor

Portland, OR · On-site

$65K - $75K/yr

Salary ranges from: $65,000-$75,000 Inbound Operations Supervisor Ideal Candidate Requirements ... An associates or Bachelor's Degree, preferred but not required Duties include, but are not limited ...

Warehouse Associate

Crater Lake, OR · On-site

$16 - $17/hr

Receive all inbound shipments accurately and input into Retail Pro system (item count, logged ... Maintain job related confidentiality * Assist the Retail Sales Associates as needed * Other duties ...

Contact Center Associate

OR · On-site +1

$21.78 - $26.63/hr

As a Contact Center Associate you are expected to be flexible to work our hours of operation ... Handle 70-100 inbound calls per day in a fastpaced contact center. * Deliver highquality ...

Customer Service Associate Dext Capital is a national, innovative, financial services company ... Answer inbound calls promptly and professionally, and resolve customer questions efficiently.

Job Summary The primary purpose of the Lead Associate, Warehouse Operations is to support the ... Assists in inbound workload forecasting through historical and trend analysis to determine how ...

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Inbound Associate information

What is an inbound associate?

Inbound Associates are professionals who handle incoming communications, such as phone calls, emails, or chats, typically in a customer service or call center environment. Their main responsibilities include assisting customers with inquiries, processing orders, resolving issues, and providing product or service information. Inbound Associates play a key role in ensuring customer satisfaction by responding efficiently and courteously to requests or concerns. They often work with various systems and tools to track interactions and maintain accurate records.

What are the key skills and qualifications needed to thrive as an inbound associate, and why are they important?

To thrive as an Inbound Associate, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with warehouse management systems (WMS), barcode scanners, and inventory tracking software is typically required. Excellent teamwork, communication, and time management skills help you succeed in fast-paced environments. These competencies ensure accurate inventory handling, efficient operations, and smooth workflow within the warehouse.

What are some common challenges faced by inbound associates, and how can they be managed effectively?

Inbound Associates often encounter challenges such as managing high call volumes, handling difficult customer inquiries, and maintaining accuracy while processing orders. To handle these effectively, it’s important to develop strong organizational skills, remain calm under pressure, and utilize available support systems like team leads or knowledge bases. Regular training and open communication within the team also help Inbound Associates stay updated on procedures and improve their problem-solving abilities, contributing to a more positive and efficient work environment.

What is the difference between Inbound Associate vs Customer Service Representative?

AspectInbound AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentCall centers, retail, or office settings handling inbound callsCall centers, retail, or office settings assisting customers via calls or in person
Employer & Industry UsageRetail, telecommunications, e-commerce, and service industriesRetail, banking, telecom, and service sectors
Common Search & ComparisonInbound AssociateCustomer Service Representative

Both roles involve assisting customers, primarily through inbound calls or interactions. Inbound Associates often focus on specific product or service inquiries, while Customer Service Representatives may handle a broader range of customer issues. The skills and credentials required are similar, making these roles closely related in customer support environments.

What cities in Oregon are hiring for Inbound Associate jobs?

Cities in Oregon with the most Inbound Associate job openings:

Cherry Picker Operator Inbound - 1st Shift

Cardinal Health

Portland, OR • On-site

$20.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 4 days ago


Cardinal Health rating

7.8

Company rating: 7.8 out of 10

Based on 339 frontline employees who took The Breakroom Quiz

130th of 894 rated healthcare providers


Job description

Schedule - Monday - Friday - 7 am - 3:30 pm (Overtime might be required based on business needs) Hourly rate: $20.50 Bonus eligible: No Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being. Medical, dental and vision coverage Paid time off plan Health savings account (HSA) 401k savings plan Access to wages before pay day with myFlexPay Flexible spending accounts (FSAs) Short- and long-term disability coverage Work-Life resources Paid parental leave Healthy lifestyle programs Application window anticipated to close: 09/18/2026 *if interested in opportunity, please submit application as soon as possible. What Warehouse Operations contributes to Cardinal Health Operations is responsible for materials handling and product distribution in a distribution or manufacturing environment

Includes warehousing and fulfillment of materials and products, transportation, inventory management as well as demand, supply and manufacturing planning. Warehouse Operations is responsible for performing/controlling a combination of manual or automated tasks necessary for the receipt, storage, and shipment of product. This may include functions of receiving, picking, packing, shipping, staging, transporting, storage, delivery, etc.

Also responsible for the efficient flow of products from the point of product receipt from vendors to the shipment of products (via prescribed service parameters) to a variety of internal and external customers. Job Summary The primary purpose of the Lead Associate, Warehouse Operations is to support the Warehouse Supervisor through either inbound management of the warehouse floor and to facilitate effective warehouse operations through direction of warehouse staff, in accordance with operational priorities. In addition, this job assists in coordination of receipt of shipments and scheduling of incoming trucks, as well as making internal appointments.

This job also delegates work among the warehouse staff and produces reports on workforce productivity and quality. The Lead Associate, Warehouse Operations also communicates with customers outside the warehouse to communicate disruptions, provide updates on delivery timeframes and ensure customer satisfaction. Responsibilities: Follows standard operating procedures to assess inventory levels, submit orders, and audit warehouse operations to facilitate successful operational activities within the warehouse.

Directs workflows on the floor of the warehouse, including unloading, receiving, product put away and managing of delivery schedule. Analyzes internal data and reports on productivity and efficiency to help determine when and where the warehouse is performing better or worse than expected. Coordinates with Warehouse Supervisors to align on warehouse and inventory priorities, in alignment with operational objectives.

Assists in inbound workload forecasting through historical and trend analysis to determine how labor should be utilized. Assists in inventory management, and helps with stocking and shipping, as necessary. Qualifications: 4+ years of experience preferred High School Diploma, GED or equivalent work experience, preferred Previous material handling equipment experience (MHE) required, Order Selector and Reach preferred Excellent interpersonal, organizational and follow up skills preferred Proficient in AIMS preferred Good communication skills Radio frequency (RF) scanner and/or voice to pick experience highly preferred Ability to lift up to 50 pounds Ability to bend, reach, stoop, lift and stand for entire shift Must be able to work overtime with little to no advance notice Comfort working with heights 20-30 feet regularly Adherence to site safety regulations including wearing required personal protective equipment such as steel toed safety shoes, and material handling equipment safety harness; accountable to Cardinal Health's EHS as well as QRA policies and procedures Aptitude to work in a fast paced distribution environment while meeting hourly established distribution quotas and performance standards Self-motivated with ability to work in a team-oriented environment with limited supervision and an emphasis on customer satisfaction Ability to comprehend and accurately process paperwork in accordance with policies and procedures Familiarity with Microsoft office products and general computer skills desired Flexibility/adaptability coupled with good multi-tasking skills What is expected of you and others at this level: Applies extensive knowledge and company policies to complete a wide range of assignments Demonstrates expert understanding of all levels of the job family and has thorough knowledge of jobs outside area of responsibility Takes the lead in effectively applying new processes and skills in accomplishing assignments May provide technical guidance and training to others Maintains appropriate licenses, training and certifications Works on complex problems that require independent action and a high degree of initiative to resolve issue Makes recommendations for new or revised processes and has a role on the implementation Adheres to all quality guidelines Works with minimal degree of supervision Has latitude to make decisions in exceptional circumstances within established guidelines Provides guidance to less experienced team members May have team leader responsibilities but does not formally supervise Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer.

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law. Apply


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About Cardinal Health

Sourced by ZipRecruiter

Cardinal Health Innovative Delivery Solutions With over 45 years of experience in helping hundreds of hospital and outpatient pharmacies, we provide access to best practice strategies and tactics to control costs, improve workflow and enhance safety. Cardinal Health Innovative Delivery Solutions is one of the largest employers of acute-care pharmacist in the United States. Cardinal Health is the employer of choice for pharmacists because we offer a variety of career opportunities in pharmacy leadership, clinical specialties, remote order entry, business management, medication therapy management and more.

Industry

Medical equipment and supplies manufacturing

Company size

10,000+ Employees

Headquarters location

Dublin, OH, US

Year founded

1971

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