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Inbound Associate Jobs in Maine (NOW HIRING)

Morgan Stanley

Client Service Associate

Portland, ME

$14.75 - $20.50/hr

POSITION SUMMARY Client Service Associates provide exceptional service to our clients and support ... Answering inbound phone calls or making outbound calls (e.g., scheduling follow-up calls with FAs ...

Morgan Stanley

Client Service Associate

Portland, ME · On-site

$14.75 - $20.50/hr

POSITION SUMMARY Client Service Associates provide exceptional service to our clients and support ... inbound phone calls or making outbound calls (e.g., scheduling follow-up calls with FAs/PWAs/teams ...

Morgan Stanley

Client Service Associate

Portland, ME · On-site

$43.27/hr

Client Service Associates provide exceptional service to our clients and support Financial Advisor ... Answering inbound phone calls or making outbound calls (e.g., scheduling follow-up calls with FAs ...

Morgan Stanley

Client Service Associate

Portland, ME · On-site

$16/hr

Client Service Associates provide exceptional service to our clients and support Financial Advisor ... Answering inbound phone calls or making outbound calls (e.g., scheduling follow-up calls with FAs ...

First National Bank

Phone Banking Associate

Bangor, ME

$14.75 - $20.25/hr

Handle inbound/outbound customer contacts - via phone, Banno conversations/secure messaging, and email. * Accurately process requests, using computerized systems following bank policies for ...

First National Lincoln

Phone Banking Associate

Bangor, ME · On-site

$14.75 - $20.25/hr

Handle inbound/outbound customer contacts - via phone, Banno conversations/secure messaging, and email. * Accurately process requests, using computerized systems following bank policies for ...

First National Bank

Phone Banking Associate

Bangor, ME · On-site

$14.75 - $20.25/hr

Handle inbound/outbound customer contacts - via phone, Banno conversations/secure messaging, and email. * Accurately process requests, using computerized systems following bank policies for ...

Utz Brands, Inc.

Warehouse Utility

Bangor, ME · On-site

$16.25 - $19.25/hr

Our Bangor, ME Distribution Center is seeking a Warehouse Utility associate to support our dynamic ... Unload inbound trailers and verify trailer load accuracy. * Cover open delivery routes when needed ...

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Inbound Associate information

What are some common challenges faced by Inbound Associates, and how can they be managed effectively?

Inbound Associates often encounter challenges such as managing high call volumes, handling difficult customer inquiries, and maintaining accuracy while processing orders. To handle these effectively, it’s important to develop strong organizational skills, remain calm under pressure, and utilize available support systems like team leads or knowledge bases. Regular training and open communication within the team also help Inbound Associates stay updated on procedures and improve their problem-solving abilities, contributing to a more positive and efficient work environment.

What are Inbound Associates?

Inbound Associates are professionals who handle incoming communications, such as phone calls, emails, or chats, typically in a customer service or call center environment. Their main responsibilities include assisting customers with inquiries, processing orders, resolving issues, and providing product or service information. Inbound Associates play a key role in ensuring customer satisfaction by responding efficiently and courteously to requests or concerns. They often work with various systems and tools to track interactions and maintain accurate records.

What is the difference between Inbound Associate vs Customer Service Representative?

AspectInbound AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentCall centers, retail, or office settings handling inbound callsCall centers, retail, or office settings assisting customers via calls or in person
Employer & Industry UsageRetail, telecommunications, e-commerce, and service industriesRetail, banking, telecom, and service sectors
Common Search & ComparisonInbound AssociateCustomer Service Representative

Both roles involve assisting customers, primarily through inbound calls or interactions. Inbound Associates often focus on specific product or service inquiries, while Customer Service Representatives may handle a broader range of customer issues. The skills and credentials required are similar, making these roles closely related in customer support environments.

How much does Target pay 4am inbound stocking?

Target inbound associates working early morning shifts, such as 4am stocking, typically earn around $13 to $15 per hour, depending on location and experience. Pay rates may vary by store and region, and some stores offer additional shift differentials for early hours.

What job makes $10,000 a month without a degree?

An inbound associate typically does not earn $10,000 a month without specialized skills or experience. High-paying roles that can reach this level often involve sales, real estate, or entrepreneurship, which may require strong communication skills, industry knowledge, or certifications but not necessarily a degree. Most jobs with such income levels demand significant experience, performance, or business ownership.

What are the key skills and qualifications needed to thrive as an Inbound Associate, and why are they important?

To thrive as an Inbound Associate, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with warehouse management systems (WMS), barcode scanners, and inventory tracking software is typically required. Excellent teamwork, communication, and time management skills help you succeed in fast-paced environments. These competencies ensure accurate inventory handling, efficient operations, and smooth workflow within the warehouse.

How can I make 2000 a week working from home?

An Inbound Associate working from home can increase earnings by handling high call volumes, improving customer service skills, and working additional shifts or overtime. Earning $2000 weekly typically requires consistent full-time hours, performance bonuses, or multiple part-time roles, depending on the company's pay structure and commission opportunities.

What does an inbound job mean?

An inbound associate is a customer service role that involves handling incoming calls, emails, or messages from customers. The job typically requires strong communication skills and familiarity with call center tools or CRM systems. It focuses on assisting customers, resolving issues, and providing information promptly.
What cities in Maine are hiring for Inbound Associate jobs? Cities in Maine with the most Inbound Associate job openings:
Inbound Associate jobs near you
Patient Access Associate Specialist - Part-time

Patient Access Associate Specialist - Part-time

Ensemble Health Partners

Bangor, ME • On-site

$18 - $19.15/hr

Other

Medical, Retirement

Posted 15 days ago

Ensemble Health Partners rating

6.5

Company rating: 6.5 out of 10

Based on 238 frontline employees who took The Breakroom Quiz

129th of 139 rated financial services

Job description

Thank you for considering a career at Ensemble!
Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.
Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference!
O.N.E Purpose:
  • Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations.
  • Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation.
  • Striving for Excellence: Execute at a high level by demonstrating our "Best in KLAS" Ensemble Difference Principles and consistently delivering outstanding results.
The Opportunity:
ENTRY LEVEL CAREER OPPORTUNITY OFFERING:
  • Bonus Incentives
  • Paid Certifications
  • Tuition Reimbursement
  • Comprehensive Benefits
  • Career Advancement
  • This position pays between $18.00 - $19.15/hr based on experience
*This Part-time position is on-site, and candidates must be able to work on-site at Covenant - St Joseph Healthcare - Maine, Bangor, ME
The Opportunity:
The Patient Access Associate Specialist plays a critical role in ensuring a seamless and positive patient experience by accurately managing patient registration and access processes within the healthcare revenue cycle. This role ensures data integrity, regulatory compliance, and a positive patient experience while directly influencing revenue cycle KPIs such as registration accuracy, point-of-service collections, and first-pass claim rates. Serves as the first point of contact for patients onsite in healthcare facilities and are essential in supporting clinical and financial operations for financial health through accurate data entry, auditing, and communication.
Job Responsibilities:
  • Patient Access Associate Specialist are responsible for assigning accurate MRNs, completing medical necessity / compliance checks, providing proper patient instructions, collecting insurance information, receiving, and processing physician orders, and utilizing an overlay tool while providing excellent customer service as measured by Press Ganey.
  • Operates the telephone switchboard to relay incoming, outgoing, and inter-office calls as applicable.
  • They are to adhere to policies and provide excellent customer service in these interactions with the appropriate level of compassion.
  • Patient Access Associate Specialist will be held accountable for point of service goals as assigned.
  • Patient Access Associate Specialist are responsible for the utilization of quality auditing and reporting systems to ensure accounts are corrected. These activities may include accounts for other employees, departments, and facilities. Conducts audits of accounts and assures that all forms are completed accurate, timely to meet audit standards and provides statistical data to Patient Access leadership.
  • Patient Access Associate Specialist are responsible for the pre-registration of patient accounts prior to patient visits. This may include inbound and outbound calling to obtain demographic, insurance, and other patient information including the patient financial liabilities including collecting point of service collections as well as past due balances including payment plan options.
  • The Patient Access Associate Specialist explains general consent for treatment forms to the patient/guarantor/legal guardian, obtains necessary signatures and witness's name. Explains and distributes patient education documents, such as Important Message from Medicare, Important Message from Tricare, Observation Forms, MOON form, Consent forms, and all forms implemented for future services.
  • Reviews eligibility responses in insurance verification system and appropriately selects the applicable insurance plan code, enters benefit data into system to support POS (Point of Service Collections) and billing processes to assist with a clean claim rate.
  • Responsible for accurately screening medical necessity using the Advanced Beneficiary Notice (ABN) software to inform Medicare patients of possible non-payment of test by Medicare and distribution of the ABN as appropriate. Responsible for distribution and documentation of other designated forms and pamphlets.
Required Experience:
  • 1+ years of customer service experience
  • Must be inquisitive and demonstrate openness to innovation including AI to explore better processes and ways to alleviate friction and improve patient and client experiences.
Minimum Education:
  • High School Diploma/GED Required
Certifications:
  • CRCR Required within 6 months of hire (Company Paid)
Join an award-winning company
Five-time winner of "Best in KLAS" 2020-2022, 2024-2025
Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024
22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024
Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024
Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023
Energage Top Workplaces USA 2022-2024
Fortune Media Best Workplaces in Healthcare 2024
Monster Top Workplace for Remote Work 2024
Great Place to Work certified 2023-2024
  • Innovation
  • Work-Life Flexibility
  • Leadership
  • Purpose + Values
Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include:
  • Associate Benefits - We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.
  • Our Culture - Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation.
  • Growth - We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement.
  • Recognition - We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.

Ensemble is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Ensemble also prohibits harassment of applicants or employees based on any of these protected categories.
Ensemble provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact TA@ensemblehp.com.
This posting addresses state specific requirements to provide pay transparency. Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position. A candidate entry rate of pay does not typically fall at the minimum or maximum of the role's range.
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