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In Vitro Diagnostics Jobs in Quebec (NOW HIRING)

In Vitro Diagnostics (IVD) * Clinical Microbiology * Infectious Disease * Medical Device * Pharmaceutical * Healthcare or Laboratory Services * Experience managing B2B customer relationships ...

In Vitro Diagnostics information

What is in vitro diagnostics?

In Vitro Diagnostics (IVDs) are medical tests performed on samples taken from the human body, such as blood or tissue, to detect diseases, conditions, or infections. These tests are done outside the body, usually in a laboratory setting, and are essential for diagnosing illnesses, guiding treatment decisions, and monitoring overall health. IVDs include a wide range of products like blood glucose monitors, pregnancy tests, and tests for infectious diseases. They play a crucial role in modern healthcare by providing timely and accurate information to both patients and healthcare providers.

What skills and qualifications are needed to work in in vitro diagnostics?

To thrive as an In Vitro Diagnostics (IVD) Specialist, you need a solid background in biology, chemistry, or biomedical sciences, often supported by a relevant degree and laboratory experience. Familiarity with diagnostic instruments, quality control systems, and regulatory standards (such as ISO 13485 or FDA requirements) is typically required. Strong analytical thinking, attention to detail, and effective communication skills help professionals excel in troubleshooting and team collaboration. These abilities ensure accurate testing, compliance, and the reliable delivery of diagnostic information crucial for patient care.

What is the difference between In Vitro Diagnostics vs Medical Laboratory Technician?

AspectIn Vitro DiagnosticsMedical Laboratory Technician
Required CredentialsCertification in IVD technologies, relevant degreesAssociate degree in medical laboratory technology, certification
Work EnvironmentManufacturing labs, quality control, product developmentHospital, clinical, or diagnostic labs
Industry UsageManufacturers, biotech firms, diagnostic companiesHospitals, clinics, diagnostic laboratories

In Vitro Diagnostics professionals focus on developing, testing, and manufacturing diagnostic devices and kits, often working in labs or production settings. Medical Laboratory Technicians perform tests on patient samples in clinical labs. While both roles require laboratory skills and certifications, In Vitro Diagnostics specialists are more involved in product development and quality assurance, whereas Medical Laboratory Technicians focus on clinical testing and patient diagnostics.

What challenges do professionals in in vitro diagnostics face and how can they be addressed?

Professionals in In Vitro Diagnostics often face challenges such as keeping up with rapidly evolving technologies, ensuring strict regulatory compliance, and troubleshooting complex instrumentation. Staying updated through continuous education and active participation in industry forums can help manage technological changes. Collaborating closely with cross-functional teams—including R&D, regulatory affairs, and quality assurance—can ensure compliance and effective problem-solving, while regular hands-on training supports effective instrument maintenance and troubleshooting.
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Infographic showing various In Vitro Diagnostics job openings in Quebec as of July 2026, with employment types broken down into 1% As Needed, 89% Full Time, 7% Part Time, 2% Contract, and 1% Summer. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution.

Field Service Representative - Quebec City Region

Ortho Clinical Diagnostics

Quebec, QC • On-site

Full-time

Posted 24 days ago


Job description

The Opportunity

QuidelOrtho unites the strengths of Quidel Corporation and Ortho Clinical Diagnostics, creating a world-leading in vitro diagnostics company with award-winning expertise in immunoassay and molecular testing, clinical chemistry and transfusion medicine. We are more than 6,000 strong and do business in over 130 countries, providing answers with fast, accurate and consistent testing where and when they are needed most - home to hospital, lab to clinic.

Our culture puts our team members first and prioritizes actions that support happiness, inspiration and engagement. We strive to build meaningful connections with each other as we believe that employee happiness and business success are linked. Join us in our mission to transform the power of diagnostics into a healthier future for all.

Le poste
Chez QuidelOrtho, nous faisons progresser le domaine du diagnostic afin de contribuer a un avenir plus sain pour tous. Nous sommes actuellement a la recherche de notre prochain Representant du service technique - Region de Quebec. Dans ce role, vous serez responsable de fournir un soutien technique directement chez nos clients, notamment pour l'installation, l'entretien preventif, le depannage et la reparation de nos equipements. Il s'agit d'un poste en teletravail sur le territoire, comprenant un vehicule de fonction, une carte d'essence, un telephone cellulaire et un ordinateur portable. Tous les frais d'entretien du vehicule sont pris en charge par QuidelOrtho. Le candidat ideal reside dans la region de Quebec, afin de bien desservir le territoire.

Les responsabilites:
  • Vous installerez, depannerez, reparerez, testerez et certifierez la gamme complete d'appareils medicaux electroniques, distribues par QuidelOrtho, necessitant une assistance sur le terrain.

  • Vous fournirez des services aux hopitaux de la province de Quebec et d'autres provinces lorsque requis.

  • Vous devrez remplir avec precision tous les documents associes aux appels de service et aux PM cedules.

  • Il sera essentiel que vous soyez au courant des pratiques de l'industrie. Vous aiderez les gestionnaires de compte QuidelOrtho avec des presentations aux clients et des salons professionnels, au besoin.

  • Effectuer d'autres taches liees au travail assignees.

L'Individu:Les candidats doivent savoir que l'entreprise exige actuellement que les travailleurs en contact avec les clients soient entierement vaccines contre le COVID-19 et accredites. Les nouveaux employes en contact avec les clients doivent etre vaccines contre le COVID-19 avant leur date de debut d'emploi. L'entreprise est un employeur garantissant l'egalite des chances et fournira des amenagements raisonnables a ceux qui ne peuvent pas etre vaccines lorsqu'il n'est pas indu pour l'entreprise de le faire, conformement aux lois federales, etatiques et locales.

Obligatoire:

  • Education : Un diplome d'un college communautaire ou d'une universite d'un programme de genie electronique/biomedical ou l'equivalent est requis

  • Bilinguisme en anglais et en francais est requis.

  • Doit avoir des competences superieures en communication orale et ecrite en anglais, de solides competences analytiques et un haut niveau de dynamisme et d'initiative

  • D'excellentes competences interpersonnelles et d'influence avec la capacite de gerer plusieurs projets et priorites dans un environnement dynamique axe sur l'equipe sont requises

  • Des competences de conduite securitaire sont requises

  • Doit etre en mesure de se rendre legalement aux Etats-Unis pour la formation des nouveaux employes

  • Doit avoir la capacite de soulever 75 lb

  • Doit etre en mesure de travailler legalement au Canada car nous n'offrons pas de parrainage pour ce poste

  • Jusqu'a 70 % de deplacements sont requis pour ce poste

Preference:

  • Une experience de travail dans des laboratoires hospitaliers reparant des equipements medicaux est un atout

Les relations de travail cles

Partenaires internes:

  • Service sur le terrain: representants du service technique, apprentis, representants principaux du service technique, specialistes du service regional, gestionnaires du service regional, directeur du service Canada

  • Ventes: directeur des ventes, gestionnaires de comptes, marketing

  • Specialistes techniques, specialistes des applications sur le terrain, specialistes de l'assistance technique

  • Interagit avec d'autres aspects de l'organisation selon les besoins (par exemple, les finances, les ressources humaines, l'informatique, le service client, etc.)

Partenaires externes:

  • Clients, y compris, mais sans s'y limiter, les responsables de laboratoire, les superviseurs.

L'environnement de travail

Semaine et heures de travail typiques avec heures supplementaires requises dans un environnement exterieur de service sur le terrain. Doit avoir la discipline, les competences organisationnelles et la motivation personnelle necessaires pour travailler de maniere autonome dans un environnement de bureau a domicile. Les capacites de vision specifiques requises par ce travail comprennent la vision rapprochee, la vision de loin, la vision peripherique, la perception de la profondeur et la capacite d'ajuster la mise au point. Dans l'exercice des fonctions de ce travail, doit regulierement utiliser ses mains pour toucher, manipuler ou sentir et parler ou entendre. Frequemment oblige de se tenir debout, de marcher, de se pencher, de se tordre, d'atteindre et de s'asseoir. Occasionnellement requis pour atteindre, s'agenouiller, s'accroupir ou s'equilibrer. Doit etre physiquement capable de voyager jusqu'a 75%. Doit detenir un permis de conduire valide et doit posseder et entretenir une automobile adaptee aux deplacements vers les sites des clients, l'aeroport, etc. Les deplacements comprennent l'avion, le train, l'automobile et les nuitees. Au cours d'une journee de travail typique, 80% du temps pour rencontrer des gens, 20% du temps sur ordinateur, faire de la paperasse ou au telephone. Doit etre capable de soulever jusqu'a 75 livres.

The Role

At QuidelOrtho, we're advancing the power of diagnostics for a healthier future for all. Join our mission as our next Field Service Representative - Quebec City Region. The Field Service Representative will provideon-site technical product services including installation, service, and equipment repair to customers. This is aremote position that offers a company car, gas card, cell phone and laptop. All vehicle maintenance will be covered by QuidelOrtho. The ideal candidate resides in the Quebec City region to effectively serve the territory.

The Responsibilities:
  • You will install, troubleshoot, repair, test and certify the full range of electronic medical devices, distributed by QuidelOrtho, needing field service support.

  • You will provide service to hospitals across the province and other provinces when required.

  • You will be required to accurately complete all paperwork associated with service calls and scheduled PMs.

  • It will be essential that you are current on industry practices.You will assist QuidelOrtho Account Managers with customer presentations and trade shows as required.

  • Perform other work-related duties as assigned.

The IndividualCandidates should be aware that the Company currently requires customer-facing workers to meet Customer Credentialing requirements which may include but are not limited to, up to date immunizations. The Company is an equal opportunity employer and will provide reasonable accommodation to those unable to be vaccinated where it is not an undue hardship to the company to do so as provided under federal, state, and local law.

Required:

  • Education: A community college or university graduate from an electronic/biomedical engineering program or equivalent is required

  • Bilingual in English and French is required

  • Must have superior oral and written English communication skills, strong analytical skills and a high level of drive and initiative

  • Excellent interpersonal and influencing skills with the ability to deal with multiple projects and priorities in a dynamic team-oriented environment are required

  • Safe driving skills are required

  • Must be able to legally travel to the US for new hire training

  • Must have the ability to lift 75lbs

  • Must be able to legally work in Canada as we are not offering sponsorship for this position

  • Travel: Up to 70% travel is required for this position

Preferred:

  • Experience working in hospitals laboratories repairing medical equipment is an asset

The Key Working RelationshipsInternal Partners:
  • Field Service: Technical Service representatives, apprentice, Senior Technical Service representatives, Regional Service Specialists, Regional Service Managers, Canada Service Director

  • Sales: Sales Director, Account Managers, Sales Manager, Marketing

  • Technical Specialists, Field Application Specialists, Technical Support Specialists

  • Interacts with other aspects of the organization as required (e.g., Finance, HR, IT, Customer Service, etc.)

External Partners:

  • Customers including but not limited to Laboratory Managers, Supervisors.

The Work Environment

Typical work week and hours with overtime required in an outside field service environment. Must have the discipline, organization skills and self-motivation to work autonomously in a home office environment. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. While performing the duties of this job, regularly required to use hands to finger, handle, or feel and talk or hear. Frequently required to stand, walk, bend, twist, reach and sit. Occasionally required to reach, kneel, squat, or balance. Must be physically able to travel up to 75%.Must maintain a valid driver's license and must own and maintain an automobile suitable for travel to customer sites, airport, etc. Travel includes airplane, train, automobile, and overnights. On a typical workday, 80% of time meeting with people, 20% of the time on computer, doing paperwork, or on phone. Must be able to lift up to 75 pounds.

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