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In Store Shopper Jobs in Fall River, MA (NOW HIRING)

Roche Brothers

E-Commerce Store Shopper

Mashpee, MA · On-site

$15 - $17.90/hr

Treat customers and associates in a courteous and friendly manner. * Commit to the "Golden Rule ... Pick, store, label products correctly, and arrange totes for easy access and proper delivery.

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All JobsIn Store Shopper JobsIn Store Shopper Jobs in Fall River, MA

In Store Shopper information

See Fall River, MA salary details

$5

$17

$28

How much do in store shopper jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for in store shopper in Fall River, MA is $17.26, according to ZipRecruiter salary data. Most workers in this role earn between $12.79 and $18.32 per hour, depending on experience, location, and employer.

What is an in store shopper?

In Store Shoppers are retail employees responsible for selecting and packing groceries or merchandise for customers who place orders online or through a store's app. They navigate the store aisles, pick the best quality items, and ensure that orders are accurate and complete. In Store Shoppers play a key role in fulfilling online shopping requests and supporting curbside pickup or delivery services. Their work helps provide convenience for customers who prefer not to shop in person.

What are the key skills and qualifications needed to thrive as an in store shopper, and why are they important?

To thrive as an In Store Shopper, you need strong attention to detail, time management, and a good knowledge of grocery products, usually supported by a high school diploma or equivalent. Familiarity with mobile order fulfillment apps, handheld scanners, and inventory management systems is often required. Excellent customer service, communication, and problem-solving skills help build positive shopping experiences and resolve issues efficiently. These abilities are vital for ensuring accurate order fulfillment, customer satisfaction, and smooth store operations in a fast-paced retail environment.

What are some common challenges faced by in store shoppers and how can they be managed?

In Store Shoppers often face challenges such as locating hard-to-find items, managing multiple orders simultaneously, and meeting tight deadlines to ensure timely delivery. Staying organized, communicating proactively with customers about substitutions, and having a strong knowledge of store layout can help manage these challenges. Many teams provide training and support to help shoppers improve efficiency and customer satisfaction, creating a collaborative and fast-paced work environment.

What is the difference between In Store Shopper vs Retail Associate?

AspectIn Store ShopperRetail Associate
CredentialsNo formal certifications requiredHigh school diploma often preferred
Work EnvironmentShopping stores, warehouses, or distribution centersRetail stores, customer service areas
Employer & IndustryRetail chains, grocery stores, e-commerce fulfillmentRetail stores, department stores, supermarkets
Job FocusPicking and packing online orders, shopping assistanceAssisting customers, stocking shelves, sales

In Store Shoppers primarily focus on selecting and packing online orders or assisting customers within retail environments, often working behind the scenes. Retail Associates have broader roles involving direct customer service, sales, and store operations. Both roles are essential in retail, but In Store Shoppers typically have less direct customer interaction and require minimal certifications.

What job categories do people searching In Store Shopper jobs in Fall River, MA look for?

The top searched job categories for In Store Shopper jobs in Fall River, MA are:

What cities near Fall River, MA are hiring for In Store Shopper jobs?

Cities near Fall River, MA with the most In Store Shopper job openings:

In Store Shopper jobs near you
Infographic showing various In Store Shopper job openings in Fall River, MA as of August 2026, with employment types broken down into 48% Full Time, and 52% Part Time. Highlights an 100% In-person job distribution, with an average salary of $35,897 per year, or $17.3 per hour.

E-Commerce Store Shopper

Roche Bros. Supermarkets

Mashpee, MA • On-site

Full-time

Re-posted 22 days ago

Roche Bros. Supermarkets rating

7.0

Company rating: 7.0 out of 10

Based on 27 frontline employees who took The Breakroom Quiz

Job description

Overview
To shop multiple orders within a given time frame while giving the customer the best product we have to offer. Responsible for product handling and appropriate storage until deliver, all while maintaining great customer service.
Minimum Qualifications
  • Must possess the ability to handle multiple orders within a given time frame.
  • Must demonstrate basic computer knowledge with willingness to learn.
  • Must be able to read, write, speak, and understand English, with the ability to follow instructions.
  • Ability to work a schedule based on the business needs of the store location.
  • Authorized to work within the U.S.

Responsibilities
The list of essential functions is not exhaustive and may be supplemented as necessary by the company.
  • Treat customers and associates in a courteous and friendly manner.
  • Commit to the "Golden Rule" and work with other associates to build a strong E-Commerce team.
  • Achieve the highest associate morale in the industry by working in a style that is Respectful, Supportive and Totally Team Oriented (RSTO).
  • Coordinate orders and delivery with shopping manager.
  • Work efficiently and at an acceptable pace.
  • Handle each picked transaction in an efficient and organized manner, assuring that each item is the finest and freshest the store has to offer.
  • Master the store layout for efficient picking procedures.
  • Pick, store, label products correctly, and arrange totes for easy access and proper delivery.
  • Works carefully to reduce shrink and damage of merchandise.
  • Retrieves and fills customers' orders accurately and on time.
  • Properly handle and maintain all computer hardware.
  • Notifying the shopping manager of customer comments and complaints, security problems, incorrect prices and errors or problems with UPC codes and products problems (damages or out of stock).
  • Follow proper hand washing, good sanitation, food storage and handling procedures, along with cleaning department equipment and tools.
  • Maintain a neat personal appearance including proper uniform and dress code.
  • Practice the "Cleaner's Creed" and proper sanitation procedures.
  • Practice careful product handling and proper temperature storage of every product picked.

Secondary Job Functions:
  • Notify management of associate theft, customer shoplifting, unauthorized mark downs or property defacement.
  • Successful completion of the onboarding/e-learnings and checklist within 30 days of hire/entering the department.
  • Other duties assigned by management.

Physical Demands: (per work day)
The physical demands and safety risk factors of the job listed below may occur during each work shift and are listed according to their frequency.
Physical Demands
Frequency
Crawling.
0% (N) Never
Sitting, pushing and pulling up to 250 lbs, climbing up to 8 feet, kneeling, and crouching.
1-33% (O) Occasionally
Carrying and lifting up to 50 lbs, bending, balancing, reaching a waist or overhead, and stooping.
34-66% (F) Frequently
Standing or walking on tile or concrete, handling fingering, feeling, talking, seeing, hearing, and smelling.
67-100% (C) Continuously
Safety Risk Factors
Frequency
Loud noise, cluttered floor surface, contact with skin irritant, toxic exposure (see material safety data sheet), nuisance dust, fumes, sprays, and hazardous cleaning solutions.
1-33% (O) Occasionally
Twisting of back and neck, slippery floor surface, and contact with sharp objects.
34-66% (F) Frequently
Hazardous equipment (mechanical moving parts).
67-100% (C) Continuously
Machines, tools, and equipment utilized:
Hand held computer, electronic scale, totes.
Repetitive Action:
Continuous movement of entire body.
Working Conditions: Working environment is inside and may include exposure to cold temperatures.
Hiring Range: In accordance with MA Pay Transparency requirements, the following represents a good faith estimate of the hiring range for this position. At Roche Bros., we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to education, experience, qualifications, and internal equity. The hiring range for this position is $15.00 - $17.90 per hour.

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