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In Customer Service Representative Jobs in Minnesota

KENNICOTT BROS CO

Customer Service Representative

Roseville, MN · On-site

$16.75 - $22.75/hr

We are seeking a dedicated Customer Service Representative to provide exceptional service to our ... The ideal candidate will excel in a fast-paced, transactional environment, displaying a commitment ...

DCM Tech Inc

Customer Service Representative

Winona, MN · On-site

$22 - $25/hr

In a small manufacturing environment, the CSR plays a critical role in supporting sales, service, and shipping functions while maintaining professionalism, responsiveness, and attention to detail.

DCM Tech, Inc.

Customer Service Representative

Winona, MN · On-site

$15.50 - $21/hr

In a small manufacturing environment, the CSR plays a critical role in supporting sales, service, and shipping functions while maintaining professionalism, responsiveness, and attention to detail.

ABDO Publishing Company

Be Seen First

Customer Service Rep

North Mankato, MN · On-site

$19/hr

The Customer Service Representative plays a key role in supporting customers through phone and email communication. Working within a small team, this position focuses on efficiently handling order ...

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In Customer Service Representative information

Is remote customer service representative a stressful job?

Remote customer service representatives often experience stress due to handling customer complaints, meeting performance targets, and managing high call volumes. However, stress levels can vary based on workload, training, and support tools used, such as CRM software. Developing strong communication skills and time management can help mitigate stress in this role.
In Customer Service Representative jobs near you
Infographic showing various In Customer Service Representative job openings in Minnesota as of September 2026, with employment types broken down into 56% Full Time, 33% Part Time, and 11% Contract. Highlights an 100% In-person job distribution.

Customer Service Representative

Roseville, MN • On-site

Kennicott Brothers
Florists • 201 - 500 employees
Learn more about Kennicott Brothersexternal

$20 - $22/hr

Other

Re-posted 14 hours ago

Job description

Customer Service Representative

Twin Cities - Roseville, MN 55113

Overview

Salary Range $20.00 - $22.00 Hourly Position Type Full Time Job Shift Day

Description

We are seeking a dedicated Customer Service Representative to provide exceptional service to our house accounts, phone and walk-in customers. This role is critical for managing relationships, ensuring their satisfaction, and fostering positive experiences. The ideal candidate will excel in a fast-paced, transactional environment, displaying a commitment to service excellence and effective problem-solving skills.

Key Responsibilities:

  • Provide high-quality customer service to house accounts and walk-in customers, ensuring their needs and inquiries are addressed promptly and efficiently.
  • Handle customer service inquiries providing accurate information and solutions to problems.
  • Assist customers with transactions, orders, and purchases, ensuring a smooth and satisfactory experience.
  • Supporting the customer experience in partnership with the branch as needed.
  • Capture potential quantity discount upsell opportunities during customer interactions.
  • Build and maintain positive relationships with customers, ensuring repeat business and customer loyalty.
  • Solicit and record customer feedback, sharing insights with the sales and product teams to improve services and offerings.
  • Maintain accurate and up-to-date customer records in the Customer Relationship Management system.
  • Prepare and manage documentation related to customer accounts and transactions.
Qualifications

Requirements:

  • Proven experience in customer service, sales, or a related field.
  • Strong communication and interpersonal skills.
  • Commitment to delivering high levels of customer service and satisfaction.
  • Ability to handle multiple tasks simultaneously and work in a fast-paced environment.
  • Experience in Customer Relationship Management systems, Point of Sale systems, and Microsoft Office Suite a plus.
  • High school diploma or equivalent.
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About Kennicott Brothers

Sourced by ZipRecruiter

Kennicott is a leading importer and distributor of fresh flowers, plants, and floral design materials. Our expertise lies in sourcing and delivering a wide range of top-quality floral products to local florists, event planners, and major retailers nationwide. While our roots run deep in the Chicago area, we now cater to our customers through 15 wholesale floral distribution centers across the Midwest, Southeast, and East Coast. As a wholly employee-owned company for more than two decades, we are a sizable organization dedicated to preserving the close-knit, family-like culture that paved the way for our success over 140 years ago. This is how hundreds of farmers, suppliers, and partners perceive us every day: as an industry leader, setting high standards in floral excellence, exceptional customer service, and unwavering commitment to ethical business practices.

Industry

Florists

Company size

201 - 500 Employees

Headquarters location

Chicago, IL, US

Year founded

1881

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