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In Customer Service Representative Jobs in Florida

Alumni Hall

Customer Service Representative

Tallahassee, FL · On-site

$13.75 - $18.75/hr

Alumni Hall Customer Service Rep Reports To: Store Management Status: Part-Time Responsibilities ... in cleaning the store, cash wrap, and fitting rooms • Assist in merchandise displays • ...

Lunsford HVAC Services, LLC

CSR

Milton, FL

$14 - $19.25/hr

You will play a critical role in managing customer inquiries, scheduling service appointments, and ... Customer Service Representative Qualifications: * Previous experience in customer service ...

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In Customer Service Representative information

Is remote customer service representative a stressful job?

Remote customer service representatives often experience stress due to handling customer complaints, meeting performance targets, and managing high call volumes. However, stress levels can vary based on workload, training, and support tools used, such as CRM software. Developing strong communication skills and time management can help mitigate stress in this role.
In Customer Service Representative jobs near you
Infographic showing various In Customer Service Representative job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution.

Customer Service Representative

Lake Worth Beach, FL • On-site

Western Pest Services
Personal Services • 201 - 500 employees
Learn more about Western Pest Servicesexternal

$17.99 - $18/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

HomeTeam Customer Service Representative

At HomeTeam, we put people first. We make sure at HomeTeam you have the tools, support, and training they need to deliver a delightful experience to every customer. Our friendly, warm work environment means great work gets recognized and rewarded. If you take pride in going above and beyond to make a customer smile, you could be HomeTeam's next all-star player.

Apply in minutes from your mobile phone!

Responsibilities

As a HomeTeam Customer Service Representative, you can expect to:

Provide positive customer experiences that significantly affect the customer's likelihood to continue to use and buy additional service from HomeTeam Pest Defense. The Customer Service Representative regularly communicates with internal and external customers of HomeTeam Pest Defense.

  • Provide information to prospects and initiate new service
  • Answer questions, research problems, resolve issues, provide pricing (non-termite), schedule service(s) and provide closure for customers
  • Interact with customers/prospects by scheduling various pest and builder related services using the Route Point software
  • Resolving customer problems with invoices and billing questions
  • Conduct telephone conversations with customers about issues surrounding their service in a professional manner
  • Enter service-related notes in system software
  • Provide general marketing information to prospects and customers as requested
  • Conduct follow-up telephone calls with customers for re-treats, initial services, and current customers as directed
  • Maintain customer files on computer and in filing system
  • Validate technician paperwork for completeness and accuracy
  • File Technician paperwork in customer files
  • Update notes in system with technician and other employee customer information
  • Print, distribute, and review service tickets for technicians
  • Have a basic knowledge of technician's job and processes of company's treatment processes
  • Properly follow HomeTeam Pest Defense telephone etiquette procedures
  • Ability to calm and diffuse angry customers
  • Escalate appropriate inquiries or problems to managers
  • Collect and reconcile payments received by technicians

There's plenty of perks too!

  • Competitive pay $$
  • $17.99-$18.00 Hourly
  • Comprehensive benefits package including medical, dental, vision
  • Company paid life & AD&D insurance
  • 401(k) plan with company match up to 6%
  • Employee stock purchase plan
  • Paid Time off and holidays
  • Employee discounts
  • Tuition reimbursement
  • Dependent scholarship awards
  • An opportunity to advance within the company
  • Recognition for a job well done
  • A friendly work environment
  • Employee referral bonuses
  • The opportunity for professional growth and respect that comes from working for an industry leader

Why HomeTeam?

  • HomeTeam is the #1 pest management company to homebuilders
  • Currently performs more than 2,000,000 services a year
  • The company has exclusive technology with its unique Taexx® built-in pest control system during a home's construction
  • Pest Management Industry is growing and is a recession resistant line of business
  • Women's Leadership Initiative at HomeTeam inspires, empowers, and assists in the professional development of women in the workplace.
  • HomeTeam is financially stable and growing as a subsidiary of Rollins, Inc., (NYSE: ROL), headquartered in Atlanta, GA

Qualifications

Minimum Requirements:

  • Must have 1 year of previous customer service experience
  • Basic understanding of computers
  • Basic understanding on use of company telephone features and how to use them
  • Must be 18 years or older with a high school diploma or GED

Physical Demands / Working Environment:

  • Candidates must meet physical job requirements and safely perform the job duties with or without accommodation

HomeTeam is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer

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