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Impromed Software Jobs in Florida (NOW HIRING)

Impromed Software information

What are the typical daily responsibilities for a veterinary professional using Impromed Software in a clinical setting?

Veterinary professionals using Impromed Software typically spend their days managing patient records, scheduling appointments, processing billing and payments, and maintaining inventory through the system. They also utilize the software to document treatments, track lab results, and communicate with clients about their pets’ care. Collaboration with veterinarians, technicians, and administrative staff is common, as everyone relies on Impromed to keep clinical operations organized and efficient. Mastering the software can help streamline workflow and improve patient care, making it a valuable skill in a busy practice.

What are the key skills and qualifications needed to thrive as an Impromed Software specialist, and why are they important?

To thrive as an Impromed Software Specialist, you need a solid understanding of veterinary practice workflows, experience with medical management software, and often a background in IT or veterinary technology. Familiarity with Impromed Infinity software, database management, and troubleshooting common technical issues is typically required, along with certifications in related IT systems being advantageous. Excellent problem-solving abilities, communication, and customer service skills help in supporting end-users and resolving issues efficiently. These skills ensure seamless software operations in veterinary practices, optimizing patient care and business efficiency.

What is the difference between Impromed Software vs Medical Billing Specialist?

AspectImpromed SoftwareMedical Billing Specialist
CredentialsTypically requires knowledge of medical billing software, certifications like CPC or CCS beneficialRequires certification (CPC, CCS) and understanding of billing procedures
Work EnvironmentUses specialized software in healthcare settings, often in clinics or billing companiesWorks in healthcare offices, hospitals, or billing companies, handling billing tasks
Industry UsageSoftware used by billing professionals to manage claims and patient dataProfessionals who operate billing software like Impromed to process claims

Impromed Software is a tool used by Medical Billing Specialists to streamline billing processes. While Impromed Software refers to the software platform, Medical Billing Specialists are the professionals who utilize this software to manage claims, ensure accurate billing, and communicate with insurance companies. The two are interconnected, with the software serving as a vital resource for billing specialists in healthcare environments.

What is Impromed Software?

Impromed Software is a suite of veterinary practice management solutions designed to help animal clinics and hospitals manage their daily operations more efficiently. The software offers tools for scheduling, patient records, billing, inventory management, and reporting. It streamlines administrative tasks and helps veterinary professionals provide better care to their patients by organizing important information in one place. Impromed Software is widely used in the veterinary industry due to its comprehensive features and user-friendly interface.
Infographic showing various Impromed Software job openings in Florida as of July 2026, with employment types broken down into 90% Full Time, 8% Part Time, and 2% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution.

Veterinary Receptionist -Nights

Calusa Veterinary Center

Boca Raton, FL • On-site

$18 - $22/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 21 days ago


Job description

Veterinary Receptionist
Calusa Veterinary Center is seeking a skilled and compassionate veterinary receptionist to serve as the primary point of contact for our clients and their pets. This position plays an integral role in the overall client experience, requiring a professional who can balance administrative precision with genuine warmth across a wide range of interactions - including those of a sensitive or emotionally complex nature.
Qualified candidates will bring demonstrated experience managing high-volume front desk operations, a calm and composed presence under pressure, and a commitment to delivering consistent, high-quality customer service in a clinical setting.
What to Expect
As you join our mission, expect to be supported in your work and home life with:
  • A comprehensive benefits package, including medical, dental, and vision insurance
  • Paid time off and a 401(k) plan for full-time employees
  • Professional development opportunities

Salary: $18.00-$22.00 dependent on skills and experience
Schedule: Overnights, 7PM to 7AM, 3-4 shifts per week.
Responsibilities
  • Greet and check in clients and patients, verify and update medical records, and confirm appointment details using practice management software
  • Answer and manage a multi-line telephone system, responding to inquiries regarding appointment scheduling, prescription refill requests, vaccination records, and general hospital information
  • Perform client check-out, including processing payments, posting charges, explaining invoices, and scheduling follow-up appointments
  • Communicate medical information, diagnoses, and care instructions accurately and compassionately, including in emotionally sensitive situations such as euthanasia scheduling and end-of-life discussions
  • Maintain accurate electronic medical records (EMR) and ensure timely data entry in the veterinary practice information management system (PIMS)
  • Coordinate with veterinarians, veterinary technicians, and support staff to relay client communications, flag urgent cases, and maintain efficient patient flow
  • Maintain cleanliness and organization of the reception area and waiting room to ensure a positive client experience

Qualifications
  • Minimum 1 year of experience as a veterinary receptionist is required
  • Experience with veterinary practice management software; Cornerstone, Avimark, ImproMed, eVetPractice, or ezyVet preferred
  • Knowledge of veterinary medical terminology, vaccination protocols, and basic diagnostic procedures
  • Proficiency in appointment scheduling, multi-line phone management, medical records management, and payment processing
  • Proven customer service skills; ability to manage high-volume client relations with composure and accuracy
  • Strong verbal and written communication skills, including active listening and conflict resolution
  • Comfortable handling animals of varying sizes, breeds, and temperaments, including fearful or reactive patients

About Calusa Veterinary Center
Calusa Veterinary Center is a full-service animal hospital providing quality veterinary care to the Boca Raton community since 1985. We offer a wide range of services, from routine wellness exams and vaccinations to more complex medical and surgical procedures. Our highly skilled and compassionate team is dedicated to providing the best possible care for your furry family member.
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