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Import Export Traffic Agent Jobs (NOW HIRING)

Antillean Line

Traffic Manager

Miami, FL · On-site

The Traffic Manager (Imports & Exports) leads the daily flow of import and export cargo for our ... Customer, Agent & Stakeholder Management * Act as the escalation point for customers, freight ...

BAE Systems

Import Export Anst II

Nashua, NH · On-site

$67K - $114K/yr

Individual must have a strong knowledge of the current Department of State International Traffic in ... Coordinate Export and Imports shipments in accordance with BAE Systems policy and U.S. Government ...

BAE Systems

Import Export Anst Prin

Greenlawn, NY · On-site

$110K - $188K/yr

Individual must have strong knowledge of the current Department of State International Traffic in ... Coordinate Exports and Imports in accordance with BAE Systems policy and U.S. Government export ...

Onto

Import/Export Specialist 3

Milpitas, CA

Job Summary & Responsibilities The Import Trade Compliance Specialist will coordinate,administer ... Traffic and Arms Regulation (ITAR), Export Administration Regulations (EAR), Customs, harmonized ...

Onto

Import/Export Specialist 3

Milpitas, CA · On-site

Job Summary & Responsibilities The Import Trade Compliance Specialist will coordinate, administer ... Traffic and Arms Regulation (ITAR), Export Administration Regulations (EAR), Customs, harmonized ...

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All JobsImport Export Traffic Agent Jobs

Import Export Traffic Agent information

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$5

$14

How much do import export traffic agent jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for import export traffic agent in the United States is $14.42, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $14.42 per hour, depending on experience, location, and employer.

What does an import/export agent do?

An import/export agent coordinates the shipment of goods between countries, handling documentation, customs clearance, and logistics to ensure timely delivery. They often work with freight forwarders, customs officials, and clients, requiring knowledge of international trade regulations and strong organizational skills.

What is the difference between Import Export Traffic Agent vs Customs Coordinator?

AspectImport Export Traffic AgentCustoms Coordinator
CredentialsTypically requires logistics or freight forwarding certificationsRequires customs clearance and trade compliance certifications
Work EnvironmentLogistics companies, freight forwarders, shipping linesCustoms agencies, import/export departments of companies
Employer & IndustryShipping, freight forwarding, logisticsTrade compliance, customs brokerage, import/export firms
Search & ComparisonFocuses on freight movement and coordinationCenters on customs regulations and clearance processes

The Import Export Traffic Agent primarily handles the coordination of freight movement and logistics, while the Customs Coordinator focuses on customs clearance and compliance. Both roles are essential in international trade but differ in their specific responsibilities and certifications.

How to become an import export agent?

To become an import export agent, you typically need a high school diploma or equivalent, knowledge of international trade regulations, and strong organizational skills. Gaining experience through internships or entry-level positions in logistics or freight forwarding can be beneficial, and obtaining relevant certifications such as the Certified International Trade Professional (CITP) can enhance credibility.

How much do import export agents make?

Import export traffic agents typically earn between $35,000 and $70,000 annually, depending on experience, location, and the complexity of shipments handled. Entry-level agents may start at lower salaries, while experienced professionals with certifications and specialized skills can earn higher wages. Compensation often includes benefits and opportunities for overtime or commissions in some companies.

How do I get into the import export field?

To become an import export traffic agent, you typically need a high school diploma or equivalent, knowledge of international trade regulations, and familiarity with logistics and shipping procedures. Gaining experience through entry-level positions or internships and obtaining relevant certifications can improve job prospects. Strong organizational skills and understanding of customs documentation are also important.

What are the key skills and qualifications needed to thrive as an Import Export Traffic Agent, and why are they important?

To thrive as an Import Export Traffic Agent, you need strong knowledge of international shipping regulations, logistics processes, and customs documentation, typically supported by a relevant associate degree or industry experience. Familiarity with freight management software, electronic data interchange (EDI) systems, and compliance certifications such as IATA or FMC is highly valued. Attention to detail, organizational skills, and effective communication are crucial for managing tight deadlines and coordinating with global partners. These skills ensure smooth, efficient, and compliant movement of goods across borders, minimizing delays and legal risks.

How do Import Export Traffic Agents typically collaborate with customs officials and freight forwarders during the shipping process?

Import Export Traffic Agents regularly coordinate with customs officials to ensure that all documentation is accurate and complies with regulations, helping to prevent delays or fines. They also work closely with freight forwarders to track shipments, resolve any transportation issues, and manage logistics schedules. Effective communication and relationship-building are essential in this role, as agents often serve as the key point of contact between their company and third-party logistics providers. This collaboration is crucial for smooth, timely import and export operations.

What are import export traffic agents?

Import export traffic agents are professionals responsible for coordinating and managing the shipment of goods across international borders. They handle tasks such as preparing shipping documents, ensuring compliance with customs regulations, tracking shipments, and communicating with freight forwarders and customs brokers. Their role is critical in ensuring that goods are transported efficiently, cost-effectively, and in accordance with all applicable laws and regulations.
Infographic showing various Import Export Traffic Agent job openings in the United States as of June 2026, with employment types broken down into 90% Full Time, 8% Part Time, and 2% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $30,000 per year, or $14.4 per hour.
Customer Service Agent: Import/Export - Full Time (CLT)

Customer Service Agent: Import/Export - Full Time (CLT)

Quantem Aviation Services

Charlotte, NC

Other

Medical, Dental, Life, Retirement

Posted 3 days ago

Job description

Customer Service Agent: Import/Export Full Time

Quantem Aviation Services is a premier aircraft handling provider offering cargo warehousing, mail handling, ramp handling, terminal services, and GSE fuel supply and maintenance services.

Our employees receive the following, based on position and eligibility requirements:

  • Insurance - health, dental and life

  • 401(k) retirement plan with company match

  • Employee Assistance Program

  • Employee discounts

  • Competitive wages

  • Flexible schedule

  • Advancement opportunities

  • On the job training

  • DailyPay

Position Overview:

A Customer Service Agent: Import/Export is responsible for managing the administrative tasks involved in the international shipment of goods, including preparing necessary documentation, coordinating with customs authorities, tracking cargo movement, and ensuring compliance with import/export regulations, to facilitate the smooth flow of goods across borders.

Essential Duties and Responsibilities (Including but not limited to):

  • Prepare and review all import/export documentation such as bills of lading, commercial invoices, packing lists, customs declarations, and certificates of origin to ensure accuracy and compliance with regulations;

  • Coordinate with suppliers and customers to gather necessary documentation for shipments;

  • Submitting customs entries electronically and managing customs clearance processes;

  • Monitor the movement of cargo throughout the shipping process, including tracking shipments from

origin to destination using shipping line and customs systems;

  • Communicate with freight forwarders, shipping lines, and customs brokers to resolve any issues related to cargo delays or discrepancies;

  • Arrange transportation for cargo, including booking shipping space, coordinating pick-up and delivery

arrangements with carriers, and managing inland freight;

  • Calculate and manage shipping costs, including duties, taxes, and freight charges;

  • Respond to inquiries from customers and suppliers regarding shipment status, documentation

requirements, and customs clearance procedures;

  • Resolve customer issues related to import/export processes in a timely manner;

  • Stay updated on current import/export regulations and trade laws to ensure compliance with all relevant

standards;

  • Import/export clerks perform many tasks as part of their duties. These duties range from receiving orders

and packing items to ship to arranging shipping routes, invoicing, and monitoring order status;

  • Make sure goods clear customs and make it safely to their destination. Calculate duties and taxes owed

on shipments;

  • Pay any shipping duties and taxes. Classify goods by the tariff coding system;

  • Prepare import/export documentation so that it complies with customs laws.

Required Skills and Experience:

  • Ability to speak English;

  • Ability to accurately review and manage complex paperwork with high levels of precision;

  • Proficiency in using computer systems to input and manage shipment data;

  • Excellent verbal and written communication to interact effectively with internal and external

stakeholders;

  • Ability to identify and resolve issues related to customs clearance, shipping logistics, and documentation;

  • Customer/Client satisfaction;

  • Understanding of import/export regulations, customs procedures, and international trade terms;

  • GED is required;

  • Completion of IATA lithium battery protocol course;

  • Dynamic individual who is eager to progress;

  • Dangerous goods knowledge preferred;

  • ASM / GEMS experience an advantage but not essential;

  • Tenacious, completer finisher with attention to detail and accuracy;

  • Must have working knowledge of Microsoft office package;

  • Strong interpersonal skills and customer care skills;

  • Be able to multitask and prioritize;

  • Proven ability to work well under pressure;

  • Ability to obtain and maintain security clearances required by Local and Federal Regulatory Authorities.

Work Environment:

  • Typically, office-based, with interaction with various departments within a company and external parties

like freight forwarders, customs brokers, and shipping lines;

  • May require occasional work outside of standard business hours to accommodate international time

zones and urgent shipments;

  • Working conditions may include for example occasional evening and weekend work including working

with challenging clients, occasional out of hours work and in a highly targeted, fast-paced environment;

  • The job holder is required to adequately manage themselves in an environment with the pressure of a

fast-paced and highly targeted work environment and to communicate any excessive pressure or other

types of demands.

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