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Implementation Jobs in Laurel, MD (NOW HIRING)

Air

Implementation Manager

Arlington, VA

In this role as an Implementation Manager, you will be responsible for defining and optimizing user engagement by driving new, outcome-oriented initiatives. You will own the implementation and ...

Hendall Inc

Implementation Specialist

Rockville, MD · On-site

$70K - $95K/yr

OVERVIEW The Implementation Specialist provides technical assistance and implementation support for a large, multi-state behavioral health data collection and reporting program. This role works ...

Hendall Inc

Implementation Specialist

Rockville, MD · Remote

$70K - $95K/yr

OVERVIEWThe Implementation Specialist provides technical assistance and implementation support for a large, multi‑state behavioral health data collection and reporting program. This role works ...

Hendall

Implementation Specialist

Rockville, MD · On-site +1

$70K - $95K/yr

OVERVIEW The Implementation Specialist provides technical assistance and implementation support for a large, multistate behavioral health data collection and reporting program. This role works ...

RoboMQ

Implementation Engineer

Mclean, VA · On-site

You'll implement and configure Hire2Retire for customers, not just explain how it works, but make it work. That means understanding the customer's business problem, configuring the product to solve ...

Itron, Inc

Implementation Consultant

Washington, DC · Remote

Join us. We are seeking an Implementation Consultant (Functional/Project Lead) to lead the functional and project management activities required to successfully deploy our SaaS platform for ...

Exiger

Implementation Manager

Mclean, VA · Hybrid

Implementation Manager Location: McLean, VA or Richmond, VA Work Environment: Hybrid Role Summary: The Implementation Manager will work closely with clients, project teams, and internal stakeholders ...

Air

Implementation Manager

Arlington, VA · On-site

In this role as an Implementation Manager, you will be responsible for defining and optimizing user engagement by driving new, outcome-oriented initiatives. You will own the implementation and ...

Exiger

Implementation Manager

Mclean, VA · On-site

Implementation Manager Location: McLean, VA or Richmond, VA Work Environment: Hybrid Role Summary: The Implementation Manager will work closely with clients, project teams, and internal stakeholders ...

Privia Health

Implementation Associate

Arlington, VA · On-site

$65K - $75K/yr

The Implementation Manager is the primary point of contact, project manager, and trainer during the launch and implementation of providers into our medical group. Primary Job Duties: * Partner with ...

Privia Health

Implementation Associate

Arlington, VA · On-site

The Implementation Manager is the primary point of contact, project manager, and trainer during the launch and implementation of providers into our medical group. Primary Job Duties: * Partner with ...

Privia Health

Implementation Associate

Arlington, VA · On-site

$65K - $75K/yr

The Implementation Manager is the primary point of contact, project manager, and trainer during the launch and implementation of providers into our medical group. Primary Job Duties: * Partner with ...

Privia Health

Implementation Manager

Arlington, VA · On-site

$75K - $85K/yr

The Implementation Manager is the primary point of contact, project manager, and trainer during the launch and implementation of providers into our medical group. Primary Job Duties: * Partner with ...

Privia Health

Implementation Manager

Arlington, VA · On-site

The Implementation Manager is the primary point of contact, project manager, and trainer during the launch and implementation of providers into our medical group. Primary Job Duties: * Partner with ...

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All JobsImplementation JobsImplementation Jobs in Laurel, MD

Implementation information

See Laurel, MD salary details

$38.7K

$102.6K

$166.6K

How much do implementation jobs pay per year?

As of Aug 28, 2026, the average yearly pay for implementation in Laurel, MD is $102,635.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,900.00 and $120,000.00 per year, depending on experience, location, and employer.

What does an implementation specialist do?

An Implementation Specialist is responsible for managing the deployment and integration of new software, systems, or processes within an organization. They work closely with clients or internal teams to understand requirements, configure solutions, and ensure a smooth transition from old to new systems. Their duties often include training users, troubleshooting issues, and providing ongoing support to ensure successful adoption. Implementation Specialists play a key role in helping organizations maximize the value of their new technologies or processes.

What are the key skills and qualifications needed to thrive as an implementation specialist?

To thrive as an Implementation Specialist, you need strong project management skills, technical aptitude, and a relevant degree or experience in IT, business, or a related field. Familiarity with CRM or ERP systems, API integrations, and project management tools like Jira or Asana is typically required. Outstanding communication, problem-solving, and customer service skills set top performers apart in this role. These abilities are crucial for ensuring smooth client onboarding, efficient system integration, and maintaining high customer satisfaction.

What are some common challenges faced in an implementation role, and how can candidates prepare for them?

Professionals in Implementation roles often encounter challenges such as managing multiple client projects simultaneously, adapting to changing requirements, and ensuring effective communication between technical teams and clients. To prepare, candidates should develop strong organizational and project management skills, as well as the ability to translate technical information into clear, client-friendly language. Building experience with common project management tools and practicing active listening can also help candidates excel in this collaborative and fast-paced environment.

What is an implementation job?

An implementation job involves executing plans to deploy and integrate new systems, software, or processes within an organization. It requires project management skills, technical knowledge, and the ability to coordinate with teams to ensure successful delivery and adoption.

What are the most commonly searched types of Implementation jobs in Laurel, MD?

The most popular types of Implementation jobs in Laurel, MD are:

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For Implementation jobs in Laurel, MD, the most frequently searched job titles are:

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Implementation jobs near you
Infographic showing various Implementation job openings in Laurel, MD as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 21% Part Time, and 2% Contract. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution, with an average salary of $102,635 per year, or $49.3 per hour.

Implementation Manager

Arlington, VA

Air
See more jobs at Airexternal

Full-time

Re-posted 25 days ago

Job description

Company Description
Air is the leader in Enterprise Readiness. Our mission is to establish readiness as a real-time condition that is continuously achieved. Today, a dangerous Readiness Gap exists between what the front line needs and what is delivered. Our AI-native platform, Air Enterprise Readiness, aligns development, production, delivery, and sustainment into one coordinated execution system for government agencies and industrial suppliers. By revealing true capacity, exposing real constraints, coordinating resources, and executing at the speed of operational demands, the front line gets what it needs to succeed.
Job Description
We are seeking an experienced professional to drive robust software adoption across Air's SaaS user base and manage a team of Implementation Engineers. 
 
In this role as an Implementation Manager, you will be responsible for defining and optimizing user engagement by driving new, outcome-oriented initiatives. You will own the implementation and technical enablement of strategic deployments, provide surge support to deployments assigned to your direct reports, and work closely with Engagement Managers and Sales to align on account strategies, renewal forecasting, staffing plans, and account opportunities and risks. You will strengthen the product feedback loop and build effective relationships with Product Managers, Engineering, Data Science, and QA. You will be accountable for implementing operational practices to track performance of teams and individuals.
 
You understand the US Government and Defense acquisition processes and the importance of effective and efficient program management, supply chain risk management, and program and technology modernization. You ask hard, uncomfortable questions. You have a professional acumen that allows you to lead conversations with top government agency officials. You know there are always multiple answers to hard problems, and you know how to engage in a constructive dialogue to find the best path forward.
 
Success in this role requires deep expertise in Air's software and data, strong communication and organizational skills, and the ability to lead and influence people, not just through words but by example. You must collaborate effectively with cross-functional teams to achieve common objectives, while also leading various projects simultaneously. 
 
You will hire and develop Implementation Engineers and Senior Implementation Engineers, and guide them as they embed with customers to deliver exceptional technical implementation and support. The ideal candidate for this role will have experience in setting and assessing key performance metrics, making responsible decisions in ambiguous settings, and delivering results related to technical product implementation and user adoption, in service of retention and renewal.
 
This role is a full-time position located out of our office in Arlington, VA.
This role requires up to 50% travel to client sites across the United States.
Scope of Responsibilities
  • Hire, train, and lead a team of software Implementation Engineers
  • Plan and allocate IE resources, monitor progress, and keep stakeholders informed throughout the deployment lifecycle
  • Develop expertise in Air's customers, offerings, and data, and support customers as a Air product and data expert
  • Proactively drive utilization of the product using targeted training and engagement strategies that drive mission outcomes and analytical insights for platform users
  • Oversee the execution of user engagement best practices to drive product utilization using targeted engagement strategies
  • Execute the successful implementation of software and data to Air's customers and address and solve user needs through the use of Air's platform and creatively develop solutions to difficult user problems
  • Develop and implement scalable delivery frameworks and methodologies to ensure alignment between strategic objectives and tactical execution, driving consistency and efficiency across deployments.
  • Use coding languages (SQL, Python) to conduct technical platform configuration and data integration and provide technical guidance to Implementation Engineers
  • Capture client feedback, surface user problems, and elicit user needs and workflows to support the evolution of the Air platform
  • Collaborate with Air Engagement Managers and Product Managers to capture market demand for inclusion into Air's offerings
  • Address escalated client issues with speed and urgency, orchestrating resources across the company as appropriate
  • Build and manage client relationships
  • Lead execution teams and/or work streams
  • Help drive and enable renewal and expansion, reduce churn, and drive new business growth through greater advocacy
  • Provide leadership to a highly motivated and engaged team
  • Be an inspirational role model by challenging and maximizing the strength of the team and aligning their efforts to the mission and vision of the organization
Qualifications
  • U.S. Citizenship is required
  • Bachelor's Degree
Required Skills: 
  • Expertise in national security, defense policy, federal budgeting, acquisition and procurement processes, government contracting, supply chains, and/or product management for public sector customers 
  • Minimum of five (5) years of experience in customer success, public sector consulting, advisory services, software-as-a-service (SaaS) or subscription-based tools, information services, or data analytics
  • Minimum of two (2) years of people management experience
  • Proven excellence in interacting with DoD and/or national security senior leaders
  • Strong written and oral communication skills, including strong presentation skills
  • Knowledge of Federal organizations and functions, e.g. understanding organizational structures, hierarchies, and how to apply software product use cases to target stakeholders 
  • Passionate about leading people and improving processes 
  • Demonstrated aptitude to learn new technical content 
  • Demonstrated excellence in analytical thinking, process development and improvement, problem-solving, communication, delegation, and planning
  • Able to be flexible and agile in responding to evolving business priorities and dealing with ambiguity
  • Proven ability to develop strategies, translate them into initiatives, and track successful delivery
  • Willingness to work hard, be strategic, and do the right thing for the business
Desired Skills: 
  • Current possession of a U.S. security clearance, or the ability to obtain one with our sponsorship
  • Experience in or exposure to the nuances of a startup or other entrepreneurial environment
  • Strong SQL skills
  • Master's Degree preferred 
We firmly believe that past performance is the best indicator of future performance.  If you thrive while building solutions to complex problems, are a self-starter, and are passionate about making an impact in global security, we're eager to hear from you.
 
Air is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law.

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