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Implementation Associate Jobs in Chesapeake, VA (NOW HIRING)

ADP

Implementation Consultant III

Norfolk, VA · On-site

Implementation at ADP. Do you have a passion for out-of-the-box thinking and a commitment to making ... Interact/collaborate with ADP associates in sales and customer service * Exchange routine ...

ADP

Learning Design & Delivery Specialist

Norfolk, VA · On-site

In this role, you will use your instructional design knowledge to design ADP product applications, processes, and soft skills training for our clients and new Service and Implementation associates.

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Implementation Associate information

See Chesapeake, VA salary details

$43.2K

$109.7K

$185.5K

How much do implementation associate jobs pay per year?

As of Jul 30, 2026, the average yearly pay for implementation associate in Chesapeake, VA is $109,718.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,900.00 and $143,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Implementation Associate, and why are they important?

To thrive as an Implementation Associate, you need strong project management abilities, analytical thinking, and a bachelor's degree in business, information systems, or a related field. Familiarity with CRM platforms, project management tools like Asana or Jira, and data analysis software is often required. Exceptional communication, problem-solving, and customer service skills help you collaborate with clients and internal teams effectively. These skills are crucial for ensuring seamless onboarding, successful software deployments, and client satisfaction throughout the implementation process.

What are Implementation Associates?

Implementation Associates are professionals who help organizations successfully set up and integrate new software, systems, or processes. They work closely with clients and internal teams to understand requirements, customize solutions, and ensure a smooth transition from old to new systems. Their role often includes managing timelines, training users, troubleshooting issues, and providing ongoing support. Implementation Associates play a key role in ensuring projects are delivered on time and meet client expectations.

What are some common challenges Implementation Associates face when managing multiple client projects simultaneously?

Implementation Associates often juggle several client projects at once, which can make prioritizing tasks and managing deadlines a challenge. Balancing the unique needs and expectations of different clients while ensuring timely delivery of solutions requires strong organizational and communication skills. Staying adaptable and proactive in addressing unforeseen issues is key, as is collaborating closely with internal teams such as product, engineering, and customer success. Regular check-ins and clear documentation help maintain project momentum and client satisfaction.

What is the difference between Implementation Associate vs Project Coordinator?

AspectImplementation AssociateProject Coordinator
Required CredentialsBachelor's degree, relevant certifications (e.g., PMP, Six Sigma)Bachelor's degree, often certifications in project management
Work EnvironmentClient-facing, technical, consulting or software deployment settingsOffice-based, administrative, and planning environments
Employer & Industry UsageTech, healthcare, consulting firmsCorporate, non-profit, government sectors
Common Search & ComparisonImplementation Associate vs Project Coordinator

The Implementation Associate typically focuses on deploying solutions, coordinating technical tasks, and working closely with clients during project rollouts. In contrast, the Project Coordinator manages project schedules, resources, and communication across teams. While both roles require strong organizational skills and some project management knowledge, Implementation Associates often have a more technical or client-facing focus, whereas Project Coordinators handle broader project logistics and administration.

What are the most commonly searched types of Implementation jobs in Chesapeake, VA? The most popular types of Implementation jobs in Chesapeake, VA are:
What cities near Chesapeake, VA are hiring for Implementation Associate jobs? Cities near Chesapeake, VA with the most Implementation Associate job openings:
Implementation Associate jobs near you
Infographic showing various Implementation Associate job openings in Chesapeake, VA as of July 2026, with employment types broken down into 1% As Needed, 70% Full Time, 26% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $109,718 per year, or $52.7 per hour.

Implementation Consultant III

ADP

Norfolk, VA • On-site

Full-time

Re-posted 18 days ago

Job description

Unlock Your Career Potential: Implementation at ADP. Do you have a passion for out-of-the-box thinking and a commitment to making sure customers get the most for their investments? At ADP, the Implementation team is driven by our customers' success. With us, you'll combine your analytic and project management skills with your ability to simplify complex information -- helping customers develop the skills and confidence to use our products with ease. You provide the expert support that makes our integrated solutions stand out in an increasingly competitive global marketplace.
ADP is hiring a Hybrid Implementation Consultant. In this position, you'll couple your business consulting expertise with our innovative solutions to create exceptional onboarding experiences for each product or service implementation.
RESPONSIBILITIES:
  • Serve as subject matter expert
  • Lead workflow for other consultants
  • Serves as backup to the implementation manager
  • Consult with clients to deliver a comprehensive product solution
  • Guide and drive the client towards the best solution for their business needs
  • Share knowledge and expertise to help lead specialists and lower level consultants
  • Interpret issues and find creative solutions to help the business with their long terms needs
  • Analyze existing systems, interface requirements, business processes
  • Partner with client to understand their business related needs
  • Incorporate new processes, tools and approaches when recommending product solutions
  • Utilize broad knowledge to recommend solutions to the client when appropriate
  • Understand client business issues and concerns and recommend and implement appropriate solution
  • Work proactively to provide information, best practices, and training on the ADP products
  • Ability to influence client and guide the client to best solution to help resolve their client needs
  • Build long term relationship and trust
  • Interact/collaborate with ADP associates in sales and customer service
  • Exchange routine information with members of client project team, including priorities,
  • timeliness, issues as they arise
  • Provides implementation services as defined in TotalSource Implementation Methodology, using standardized processes, tools, and deliverables to implement PEO solutions. Uses TotalSource tools and standards to consistently produce error free results in a timely manner.
  • Accurate and timely completion of all data entry and wage information. Ensures all data is properly coded for client billings and filings. Performs all necessary functions to ensure a smooth transaction to Payroll Operations.
  • Provides customer services to phone inquiries from clients, internal associates and other functional departments.
  • Not limited to answering payroll questions, resolving problems related to client processing/invoicing, direct deposits, etc.
  • Client interaction and problem resolution. Resolves client payroll issues in a timely manner by utilizing appropriate resources and proper channels. May have to issue manual checks as needed.
  • Produces various reports for both clients and Implementation Management. This may include, but not limited to year end and quarterly processing, W-2 tax forms, and client billing statements.
  • Monitor clarify cases and follows SLA.
  • Works no pay reports and I-9 reports for compliance.

QUALIFICATIONS REQUIRED:
  • At least 10 years of experience working in a client service/customer service environment
  • At least 5 years of business consulting experience.
  • Bachelor's degree or equivalent in education and experience

PREFERRED QUALIFICATIONS: Preference will be given to candidates who have the following:
  • Proven ability to maintain focus and work effectively with multiple demands
  • Ability to work both independently to provide solutions to the client and as part of a team to accomplish tasks
  • Strong client relationship building skills
  • Must be comfortable working in a performance-based and structured environment while demonstrating high ethical standards
  • Must be able to recognize basic procedural issues as they arise, and escalate to the appropriate level
  • Ability to demonstrate learning agility and critical thinking skills and apply basic concepts in new situations
  • Proficient in the latest web technologies and working knowledge of various operating systems
  • Excellent analytical and time management skills
  • Excellent communication skills both verbal and written
  • Proficient using Microsoft Office
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About ADP

Sourced by ZipRecruiter

We're designing a better way to work, so you can achieve what you're working for. Consistently named one of the 'Most Admired Companies' by FORTUNE® Magazine, and recognized by DiversityInc® as one of the 'Top 50 Companies for Diversity,' ADP works with more than 740,000 organizations across the globe to help their people work smarter, embrace new challenges, and unleash their talent. "Always Designing for People" means we're creating platforms that will transform how great work gets done, so together we can unlock a world of opportunity.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

Roseland, NJ, US

Year founded

1949

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