Implementation Analyst I Jobs in Florida (NOW HIRING)

Requisition No: 882632 

Agency: Department of Revenue

Working Title: GOVERNMENT ANALYST I - 73001782

 Pay Plan: Career Service

Position Number: 73001782 

Salary:  $48,520.20 - $53,627.52 / annually 

Posting Closing Date: 09/08/2026 

Total Compensation Estimator Tool

Florida Department of Revenue

Information Services Program

Government Analyst I

Tallahassee

If you have a desire to use your talent and skills at an organization that provides critical services to millions of individuals, businesses and families across the state, the Florida Department of Revenue invites you to apply to become an essential member of our team. We are committed to maintaining a diverse workforce and providing employment opportunities to veterans and individuals who have a disability. To learn more about the Department of Revenue's excellent array of benefits, including career training, tuition waivers, paid vacations, insurance, and retirement programs, visit our website.

JOB SUMMARY:

The Florida Department of Revenue's Information Services Program (ISP) is seeking a qualified professional to fill the role of Government Analyst I - Release Management. The incumbent will be a motivated and detail-oriented professional with strong analytical, communication, and coordination skills. The ideal candidate will work independently while collaborating with Release Management, Change Management, Configuration Management, IT teams, and business partners in a fast-paced, service-focused environment.

This position provides analytical and coordination support to ISP's Release Management function, assisting with the planning, coordination, validation, documentation, scheduling, and tracking of technology releases and production deployments. The position supports the review of release requirements, implementation plans, testing and validation activities, dependencies, risks, approvals, and supporting documentation to help ensure releases are properly prepared and implemented in accordance with established IT Service Management (ITSM) processes and governance standards.

Working within ISP's Change, Configuration, and Release Management function, the position collaborates with application, infrastructure, network, security, operations, and other technology teams to support the end-to-end release lifecycle. Responsibilities include coordinating release activities, tracking release readiness, maintaining release records and schedules, communicating release information to stakeholders, monitoring release outcomes and metrics, and supporting continuous improvement of Release Management processes.

MINIMUM REQUIREMENTS:  

• One or more years of professional experience in information technology, IT service management, release management, change management, configuration management, systems analysis, operations, business analysis, program analysis, or a related analytical field.

SUBSTITUTIONS:

• A bachelor's degree from an accredited college or university in business administration, public administration, information systems, management, communications, or a related field of study may substitute for the required experience on a year-for-year basis.

PREFERENCES:

• Experience in IT service management, release management, change management, configuration management, systems analysis, project coordination, technology operations, or a related field.
• Experience coordinating technology activities, implementations, releases, or deployments across technical teams and business stakeholders.
• Experience reviewing or coordinating release requirements, implementation plans, testing documentation, dependencies, risks, approvals, or production readiness activities.
• Experience working in an IT or enterprise service delivery environment.
• Experience using ticketing, workflow, ITSM, or service management systems to track changes, releases, requests, incidents, or other technology activities.
• Experience identifying process gaps, analyzing operational information, and recommending process improvements.
• Experience with Microsoft Office applications, including Word, Excel, PowerPoint, Outlook, SharePoint, and Teams.
• Experience with IT Service Management concepts or frameworks, such as ITIL or ISO/IEC 20000.
• Experience working in a government, enterprise, or large organizational environment.

SPECIAL NOTES:

• Tentative starting salary $51,073.92 annually.
• This position is located in Tallahassee, FL.

SALARY: $48,520.20 - $53,627.52

BENEFITS:

Benefits include, but are not limited to, health insurance, life insurance, tuition waivers, paid sick and personal leave, paid parental leave, 10 paid holidays annually, retirement savings, and vision and dental insurance.

ADDITIONAL INFORMATION YOU NEED TO KNOW

CONTACT INFORMATION: Regenia Walker, (850) 717-7346, Regenia.Walker@floridarevenue.com

SCREENING DISCLAIMER: Your responses to qualifying questions must be verifiable by skills and/or experiences you stated on your candidate profile and/or resume.

ARTIFICIAL INTELLIGENCE (AI) DISCLAIMER: In assessing job applicants, the Department of Revenue values authenticity, independent thought, and accuracy in applicants' responses. Therefore, applicants should not use artificial intelligence (AI) tools to assist in any manner with skills verification tests, online assessments, production of required work samples, or during the interview process. Applicants who submit or provide AI generated or AI assisted responses may be disqualified from consideration.

SKILLS VERIFICATION TEST OR ONLINE SKILLS ASSESSMENT:  If you meet the minimum job requirements, we might require you to take a skills verification test or an online skills assessment to be considered for an interview.

CANDIDATE POOL: Future vacancies may be filled from this advertisement for a period of up to six months.

CRIMINAL BACKGROUND CHECKS: You will be required to undergo a National Level-2 criminal background check which requires you to provide your fingerprints.

WORK AUTHORIZATION REQUIREMENTS: The Department of Revenue does not hire individuals who require H-1B visa sponsorship to work in the United States. Candidates who require H-1B visa sponsorship will not be considered for this position. Candidates who require participation in the STEM Optional Practical Training (STEM OPT) program must possess a qualifying STEM degree that is directly related to the duties of this position, in accordance with U.S. Citizenship and Immigration Services (USCIS) regulations.

REMINDER: Male candidates born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website at http://www.sss.gov.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS' PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans' Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.